Incidents Reported.

Incidents

1st March 2021

No Active Incidents Reported

28th February 2021

No Active Incidents Reported

27th February 2021

No Active Incidents Reported

26th February 2021

[RESOLVED]mi3-ts7 :: Service Interruption

mi3-ts7.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 2:19 PM EST: Our System Operations team has fixed this issue and all services are back online.

25th February 2021

[RESOLVED] mi3-ts2 :: Service Interruption

mi3-ts2 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 06:30PM EST: Issues on mi3-ts2 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[RESOLVED]az1-lr6 :: Service Interruption

az1-lr6.supercp.com is currently experiencing a service interruption. Sites hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 8:45 AM EST: Our System Operations team resolved the issue on hand and all services are back online at this time.

[RESOLVED]sg1-vz7-vu1 Singapore VPS Node :: Connectivity Issues

Our Operations team is currently investigating connectivity issues for the sg1-vz7-vu1 VPS Node in our Singapore data center, we will continue to update this post as we have further information or resolution.

UPDATE 8:53 AM EST: Our System Operations team resolved the issue on hand and all services are back online at this time.

[RESOLVED]sg1-lr5 :: Service Interruption

sg1-lr5.supercp.com is currently experiencing a service interruption. Sites hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 8:45 AM EST: Our System Operations team resolved the issue on hand and all services are back online at this time.

[RESOLVED]sgssdman23 :: Service Interruption

sgssdman23.a2hosting.com is currently experiencing a service interruption. Sites hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 8:53 AM EST: Our System Operations team resolved the issue on hand and all services are back online at this time.

[RESOLVED] Amsterdam Data Center :: Connectivity Issue

Our Operations/Engineering Department is looking into connectivity issues to our Amsterdam Data Center. We will update you with the progress on this issue.

We appreciate your patience in this matter.

[RESOLVED] 2/25/2021 4:40 EST - Our engineering department has corrected this issue and restored connectivity.

24th February 2021

Amsterdam Data Center :: Scheduled maintenance ::

Start Date: Wednesday, February 24, 2021

End Date: Wednesday, February 24, 2021

Time: 1-4 AM CEST  (6-9 PM EST)

Services Affected:

Amsterdam Data Center

Description: Our upstream provider will be performing scheduled maintenance in the Data Center. Users may experience brief service interruptions while the maintenance is performed.

Update: The Maintenance has begun in our Amsterdam Data Center

Update 3:28 AM CEST (8:28PM EST): The Maintenance has been completed in our Amsterdam Data Center. Please reach out to our support team should you encounter any issues.

[RESOLVED] src7 :: Scheduled Maintenance

Start Date: Saturday, February 27, 2021

End Date: Saturday, February 27, 2021

Time: 2:00 AM - 4:00 AM MST (February 27, 2021)

Services Affected:

src7.supercp.com

Description: Our System Operations team will be performing scheduled maintenance on this server. Users will experience brief service interruptions while the routine scheduled maintenance is performed.

23rd February 2021

[COMPLETED]sg1-vz7-vm1 :: Scheduled Maintenance

Start Date: Thursday, February 25, 2021

End Date: Thursday, February 25, 2021

Time: 8:00 AM - 11:59 AM EST (9:00 PM - 11:59 PM GMT+8)

Services Affected:

sg1-vz7-vm1.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on this server. Users will experience brief service interruptions while the routine scheduled maintenance is performed.

UPDATE 9:10 AM EST: Our System Operations team has completed the maintenance and all services are back online.

[COMPLETED]my.a2hosting.com :: Scheduled Maintenance

Start Date: Tuesday, February 23, 2021

End Date: Tuesday, February 23, 2021

Time: 6:00 AM - 12:00 PM EST (11:00 AM - 5:00 PM UTC)

Description: Our System Operations team will be performing routine scheduled maintenance on our customer portal. Customers will be unable to submit tickets through https://my.a2hosting.com while the maintenance is performed. Customers needing assistance can contact us directly through our live chat or telephone systems while the maintenance is being performed.

Update 5:55 AM EST: The maintenance will begin shortly. Further updates will be provided as they become available.

UPDATE 12:55 PM EST: The maintenance has been completed and our web development team will continue to monitor any functionality issues.