Incidents Reported.

Incidents

24th June 2020

[COMPLETED] nl1-ss1 :: Scheduled Maintenance

Start Date: Wednesday, June 24, 2020

End Date: Wednesday, June 24, 2020

Time: 3:00 PM - 4:00 PM EST (9:00PM - 10:00PM Amsterdam Time)

Services Affected:

nl1-ss1.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE: Maintenance has been completed. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[COMPLETED] nl1-ss2 :: Scheduled Maintenance

Start Date: Wednesday, June 24, 2020

End Date: Wednesday, June 24, 2020

Time: 3:00 PM - 4:00 PM EST (9:00PM - 10:00PM Amsterdam Time)

Services Affected:

nl1-ss2.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE: Maintenance has been completed. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[COMPLETED] nl1-ss3 :: Scheduled Maintenance

Start Date: Wednesday, June 24, 2020

End Date: Wednesday, June 24, 2020

Time: 3:00 PM - 4:00 PM EST (9:00PM - 10:00PM Amsterdam Time)

Services Affected:

nl1-ss3.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE: Maintenance has been completed. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[COMPLETED] nl1-ss4 :: Scheduled Maintenance

Start Date: Wednesday, June 24, 2020

End Date: Wednesday, June 24, 2020

Time: 3:00 PM - 4:00 PM EST (9:00PM - 10:00PM Amsterdam Time)

Services Affected:

nl1-ss4.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE: Maintenance has been completed. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[COMPLETED] nl1-ss5 :: Scheduled Maintenance

Start Date: Wednesday, June 24, 2020

End Date: Wednesday, June 24, 2020

Time: 3:00 PM - 4:00 PM EST (9:00PM - 10:00PM Amsterdam Time)

Services Affected:

nl1-ss5.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE: Maintenance has been completed. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[COMPLETED] nl1-ss6 :: Scheduled Maintenance

Start Date: Wednesday, June 24, 2020

End Date: Wednesday, June 24, 2020

Time: 3:00 PM - 4:00 PM EST (9:00PM - 10:00PM Amsterdam Time)

Services Affected:

nl1-ss6.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE: Maintenance has been completed. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[COMPLETED] nl1-ss7 :: Scheduled Maintenance

Start Date: Wednesday, June 24, 2020

End Date: Wednesday, June 24, 2020

Time: 3:00 PM - 4:00 PM EST (9:00PM - 10:00PM Amsterdam Time)

Services Affected:

nl1-ss7.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE: Maintenance has been completed. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[COMPLETED] nl1-ss8 :: Scheduled Maintenance

Start Date: Wednesday, June 24, 2020

End Date: Wednesday, June 24, 2020

Time: 3:00 PM - 4:00 PM EST (9:00PM - 10:00PM Amsterdam Time)

Services Affected:

nl1-ss8.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE: Maintenance has been completed. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[COMPLETED] nl1-ss9 :: Scheduled Maintenance

Start Date: Wednesday, June 24, 2020

End Date: Wednesday, June 24, 2020

Time: 3:00 PM - 4:00 PM EST (9:00PM - 10:00PM Amsterdam Time)

Services Affected:

nl1-ss9.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE: Maintenance has been completed. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[COMPLETED] nl1-ss10 :: Scheduled Maintenance

Start Date: Wednesday, June 24, 2020

End Date: Wednesday, June 24, 2020

Time: 3:00 PM - 4:00 PM EST (9:00PM - 10:00PM Amsterdam Time)

Services Affected:

nl1-ss10.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE: Maintenance has been completed. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[COMPLETED] nl1-ss11 :: Scheduled Maintenance

Start Date: Wednesday, June 24, 2020

End Date: Wednesday, June 24, 2020

Time: 3:00 PM - 4:00 PM EST (9:00PM - 10:00PM Amsterdam Time)

Services Affected:

nl1-ss11.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE: Maintenance has been completed. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[COMPLETED] nl1-ss12 :: Scheduled Maintenance

Start Date: Wednesday, June 24, 2020

End Date: Wednesday, June 24, 2020

Time: 3:00 PM - 4:00 PM EST (9:00PM - 10:00PM Amsterdam Time)

Services Affected:

nl1-ss12.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE: Maintenance has been completed. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[RESOLVED]mi3-wts5 :: Reboot Required

mi3-wts5.a2hosting.com will be requiring a reboot to correct an issue on the server. Users hosted on this server will experience service degradation as a result. We will provide updates as more details are made available.

UPDATE 9:46 AM EST: Our System Operations team has performed the reboot and all services are back online.

[RESOLVED] mi3-ls8 :: Service Interruption

mi3-ls8.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 5:10 AM Eastern: Our Engineers are still working on this. We will post updates as more information becomes available in this regard. We sincerely appreciate your patience and understanding in this matter.

UPDATE 7:36 AM Eastern: Our Engineers are still working on this. We will post updates as more information becomes available in this regard. We sincerely appreciate your patience and understanding in this matter.

UPDATE 9:39 AM Eastern: Our Engineers are still actively working on restoring service. We will continue to post further updates as they're made available.

UPDATE 11:15 AM Eastern: The server is back online at this time. Our Engineers are actively working on restoring MySQL services. We will continue to post further updates as they're made available.

UPDATE 1:55 PM Eastern: Our Engineers are actively working on restoring MySQL services. We will continue to post further updates as they're made available.

UPDATE 3:44 PM EST: Our Engineers has resolved this matter and all services are back online at this time.

23rd June 2020

[RESOLVED] mi3-ss33 :: Service Interruption

mi3-ss33.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 8:24 PM EST: Our System Operations team is still investigating this matter. Additional information will be provided as soon as it is available.

UPDATE 9:25 PM EST: Our Engineers are still working on this. We will post updates as more information becomes available in this regard. We sincerely appreciate your patience and understanding in this matter.

UPDATE: 11:17PM EST: Our Engineers are currently working on this. Additional information will be posted as it becomes available.  

UPDATE 2:05 AM EST, Jun-24: Our System Operations team is still working on this issue and as we find out more we will let you know.

UPDATE 4:42 AM EST, Jun-24: Our System Operations team has corrected the issue affecting the server and all services are once again available.

22nd June 2020

No Active Incidents Reported

21st June 2020

[RESOLVED] SG1-WSS1 :: Service Interruption

sg1-wss1.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 8:45 AM EST: Our System Operations team has corrected the issue affecting the server and all services are once again available.

20th June 2020

[RESOLVED] SG Datacenter :: Intermittent Connectivity

Our System Operations team is investigating intermittent connectivity issues in our Singapore datacenter. Some users may experience network connectivity issues as a result. We will provide updates as more details are made available.

UPDATE 1:45 PM EDT: Our System Operations team has identified the issue and are working on a resolution. Some users may still be experiencing network connectivity issues.

UPDATE 2:30 PM EDT: Our System Operations team is still working on this issue and as we find out more we will let you know.

UPDATE 4:49 PM EDT: The issue affecting our Singapore datacenter should now be resolved. Please reach out to our support team should you encounter any further issues.

[RESOLVED]nl1-wss2 :: Service Interruption

nl1-wss2.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 1:45 AM EST: Our System Operations team has corrected the issue affecting the server and all services are once again available.

19th June 2020

[RESOLVED]nl1-wss2 :: Planned Maintenance

Start Date: Wednesday, June 19, 2020

End Date: Wednesday, June 19, 2020

Time: 3:30 AM - 10:00 AM EST (9:30AM - 4:00PM Amsterdam Time)

Services Affected:

nl1-wss2.a2hosting.com

Our System Operations team will be performing scheduled maintenance on the server. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 12:50 PM EST: Our System Operations team has completed the maintenance.

 

[RESOLVED] sg1-ss5 :: Service Interruption

sg1-ss5.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 1:20 AM EST: Our System Operations team has resolved this matter and all services are back online.

18th June 2020

[RESOLVED] Phone Service Interruption

Our phone system is currently experiencing a service interruption. Please use our Live Chat or open a ticket while our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 4:08 PM: Issues with phones have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live chat support or open a ticket for assistance.

[RESOLVED] mi3-sr13 :: Service Interruption

mi3-sr13 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 02:35 AM EST: Our System Operations team has resolved this matter and all services are back online at this time.