Incidents Reported.

Incidents

23rd May 2020

[RESOLVED]ssdman65 :: Scheduled Maintenance

Start Date: Saturday, May 23, 2020

End Date: Saturday, May 23, 2020

Time: 1:00 AM - 03:00 AM EST

Services Affected:

ssdman65.a2hosting.com

Description: Our System Operations team will be performing maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

Update 1:05AM: Maintenance has begun on the server. A brief service interruption is expected while the maintenance is performed. Updates will be provided as they become available.

Update 1:25AM: The maintenance has been completed at this time. All services are once again available.

22nd May 2020

[RESOLVED] az1-vm5 :: Scheduled Maintenance

Start Date: Friday, May 22, 2020

End Date: Friday, May 22, 2020

Time: 10:00 PM - 11:59 PM EST (8:00 PM - 9:59 PM MST)

Service Affected: az1-vm5.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 10:00 PM EDT (8:00 PM MST): Our Operations team has started this maintenance.

UPDATE 10:10 PM EDT (8:10 PM MST): Maintenance has been completed. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

[RESOLVED] az1-vm6 :: Scheduled Maintenance

Start Date: Friday, May 22, 2020

End Date: Friday, May 22, 2020

Time: 10:00 PM - 11:59 PM EST (8:00 PM - 9:59 PM MST)

Service Affected: az1-vm6.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

[RESOLVED] az1-vm7 :: Scheduled Maintenance

Start Date: Friday, May 22, 2020

End Date: Friday, May 22, 2020

Time: 10:00 PM - 11:59 PM EST (8:00 PM - 9:59 PM MST)

Service Affected: az1-vm7.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

az1-vm8 :: Scheduled Maintenance

Start Date: Friday, May 22, 2020

End Date: Friday, May 22, 2020

Time: 10:00 PM - 11:59 PM EST (8:00 PM - 9:59 PM MST)

Service Affected: az1-vm8.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

sg1-sr4 :: Service Interruption

sg1-sr4 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 03:29 AM EST: Our System Operations team has resolved this matter and all services are back online at this time.

21st May 2020

No Active Incidents Reported

20th May 2020

[RESOLVED]sg1-sr1 :: Scheduled Maintenance

Start Date: Wednesday, May 20, 2020

End Date: Wednesday, May 20, 2020

Time: 1:00 PM - 3:00 PM EST (1:00 AM - 3:00 AM GMT+8)

Services Affected:

sg1-sr1.supercp.com

Description: Our System Operations team will be performing routine scheduled maintenance on MySQL service. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 1:36 PM EST: Our System Operations team has successfully completed the scheduled maintenance. All services are online at this time.

19th May 2020

No Active Incidents Reported

18th May 2020

az1-wts1 :: Service Interruption

az1-wts1 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 5:20 PM EST: Our System Operations team has resolved this matter and all services are back online at this time.

mi3-sr1 :: Scheduled Maintenance

Start Date: Monday, May 18, 2020

End Date: Monday, May 18, 2020

Time: 06:00 AM - 07:00 AM EST (10:00 AM - 11:00 AM UTC)

Services Affected:

mi3-sr1.supercp.com

Description: Our System Operations team will be performing routine scheduled maintenance on MySQL service. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

mi3-ss9 :: Scheduled Maintenance

Start Date: Monday, May 18, 2020

End Date: Monday, May 18, 2020

Time: 06:00 AM - 07:00 AM EST (10:00 AM - 11:00 AM UTC)

Services Affected:

mi3-ss9.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance on MySQL service. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

17th May 2020

No Active Incidents Reported