No Active Incidents Reported

Incidents

9th October 2019

[RESOLVED]az1-ss3 :: Service Interruption

az1-ss3 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 2:16 PM EDT: Our System Operations team has resolved this matter and all services are back online.

 

[RESOLVED]sgls2 :: MySQL Interruption

SGLS2 is currently experiencing an issue with MySQL service. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 2:33 PM EDT: Our System Operations team has resolved this issue and MySQL services are back online.

 

[RESOLVED]nl1-ss7 :: Service Interruption

nl1-ss7 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 12:28 PM EDT: Our System Operations team has resolved this matter and all services are back online.

 

[RESOLVED]sg1-wss2 :: Plesk Services Interruption

sg1-wss2.a2hosting.com is currently experiencing a service interruption with the Plesk service. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 10:45 AM EDT: This matter appears to be related to the intermittent connectivity issues we're experiencing in our Singapore Data Center currently. You can review further updates on this matter at https://a2status.com/incident/1516

[RESOLVED]Singapore DC :: :: Intermittent Connectivity

Our Singapore Data Center is currently experiencing intermittent connectivity issues. During this time, you may encounter intermittent degraded performance or connectivity. Our System Operations team is currently working on the issue. We will update you with additional information as it becomes available.

UPDATE 11:23 AM EDT: Our  System Operations team has resolved this matter and we will continue to monitor connectivity stability.

8th October 2019

sg1-wts1 :: Service Interruption

sg1-wts1 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 7:18PM EDT:  Issues on sg1-wts1 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

[RESOLVED]mi3-wss12 :: Service Interruption

nl1-ss7 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 10:30 AM EDT: Our System Operations team has resolved this matter and all services are back online.

 

[RESOLVED]nlssdman24 :: Service Interruption

nlssdman24.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE 10:06 AM EDT: Our System Operations team has resolved this matter and all VPS servers hosted on this node are back online.

 

[RESOLVED]nl1-ss7 :: Service Interruption

nl1-ss7.a2hosting.com  is currently experiencing a service interruption with email services Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE 9:52 AM EDT: Our System Operations team has resolved this matter and we will continue to monitor the server's stability.

 

7th October 2019

[RESOLVED]ssdsemi1 :: Emergency Maintenance

ssdsemi1.a2hosting.com is currently undergoing emergency maintenance. Users hosted on this server will experience service degradation as a result. We will provide updates as more details are made available. 

UPDATE 2:38 PM EDT: Our System Operations team continues to perform emergency maintenance. We will provide updates as more details are made available. 

UPDATE 3:46 PM EDT: Our System Operations team has verified all VPS servers are online at this time. Emergency Maintenance is still being performed at this time and we will provide updates as more details are made available. 

UPDATE 3:55 PM EDT: Emergency Maintenance has completed and we will continue to monitor the server for stability.

[RESOLVED]ssdsemi1 :: Service Interruption

ssdsemi1.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE 1:10 PM EDT: Our System Operations team has resolved this matter. All VPS servers hosted on this node are back online.

6th October 2019

RESLOVED mi3-sr13 :: Service Interruption

mi3-sr13  is currently experiencing a service interruption with email services Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE 11:55 PM EDT: Our System Operations team has resolved this matter and all services are back online.

 

RESOLVED ssr21 :: Service Interruption Email Services

ssr21 is currently experiencing a service interruption with email services Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE 9:40 PM EDT: Our System Operations team has resolved this matter and all services are back online.

[RESOLVED] SSDSEMI1 :: Service Interruption

SSDSEMI1 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE 3:10 PM EDT: Our System Operations team has resolved this matter and all services are back online.

 

[RESOLVED] NL1-SR4 :: Service Interruption

NL1-SR41 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE  9:53 AM EDT: Our System Operations team has resolved this matter and all services are back online.

mi3-wsq1 :: Scheduled Maintenance

Start Date: Sunday, October 6, 2019

End Date: Sunday, October 6, 2019

Time: 12:00 AM - 05:00 AM EST (04:00 AM - 09:00 AM UTC)

Services Affected:

mi3-wss2.a2hostig.com

mi3-wts1.a2hosting.com

mi3-wts2.a2hosting.com

mi3-wsr1.supercp.com

mi3-wtr1.supercp.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users with MSSQL databases will experience a service interruption while the routine scheduled maintenance is performed.

5th October 2019

RESOLVED ssr19 :: Service Interruption

ssr19 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE As of 11:10 PM EDT :: All services are now back online and if you are seeing any issues with your service please do not hesitate in getting in touch via ticket or livechat.

RESOLVED nl1-ss7 :: Service Interruption

nl1-ss7 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE  As of 8:10 PM EDT :: All services are now back online and if you are seeing any issues with your service please do not hesitate in getting in touch via ticket or livechat.

RESOLVED a2ls11 MySQL:: Service Interruption

A2LS11 (www.ls11.a2hosting.com) is currently experiencing an issue with MySQL service. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 4:27PM EDT:  Issues on a2ls11 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

[RESOLVED] SSDSEMI1 :: Service Interruption

SSDSEMI1 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE  As of 9:30 AM EDT :: All services are now back online and if you are seeing any issues with your service please do not hesitate in getting in touch via ticket or livechat.

[RESOLVED] nlssr3 :: Service Interruption

nlssr3.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 9:50AM EDT:  Issues on nlssr3 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

4th October 2019

[RESOLVED]nl1-sr4 :: Service Interruption

nl1-sr4.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 9:08 AM EDT: Our System Operations team has resolved this matter and all services are back online.

 

3rd October 2019

ssr21.supercp.com :: MySQL Interruption

ssr21.supercp.com is currently experiencing an issue with MySQL service. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 4:25PM EDT:  Issues on ssr21 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

[RESOLVED]ssdsemi1 :: Service Interruption

ssdsemi1.a2hosting.com is currently experiencing a service interruption. VPS servers hosted on this node will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 12:23 PM EDT: Our System Operations team has resolved this matter and all VPS servers hosted on this node are back online.

[RESOLVED]nl1-sr4 :: Service Interruption

nl1-sr4.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 11:11 AM EDT: Our System Operations team has resolved this matter and all services are back online.