Incidents Reported.

Incidents

8th August 2019

No Active Incidents Reported

7th August 2019

MySQL issues across multiple servers

We are experiencing MySQL stability issues across multiple shared/reseller servers. Our System Administration team is looking into it and we will update this thread as soon as any new information is available.

UPDATE 7:00 AM EDT: The issue has been fixed on all affected servers. We will keep this post open for now and we are monitoring the service on all servers. 

UPDATE 10:45 AM EDT: Our System Operations team continues to monitor the MySQL service on all servers.

UPDATE 12:50 PM EDT: Our System Operations team continues to monitor the MySQL service on all servers.

UPDATE 2:37 PM EDT: Our System Operations team is still monitoring the MySQL service on all servers.

UPDATE 08:30PM EDT:  Issues related to MySQL have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

6th August 2019

[RESOLVED]sg1-ls3 :: MySQL Interruption

sg1-ls3.a2hosting.com is currently experiencing an issue with MySQL service. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 10:20 PM EDT :  Issues on SERVER have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

UPDATE 12:15 AM EDT: We are reopening this thread as our System Administration team is still working on the server and the MySQL service has not yet been stabilized. More updates will be provided as soon as we'll have it.

UPDATE 4:00 AM EDT: The service has still not been fully stabilized and we are looking into this. 

UPDATE 5:00 AM EDT: This issue has been resolved

5th August 2019

nl1-sr4 :: Service Interruption

nl1-sr4 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 5:25PM EDT:  Issues on nl1-sr4 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

4th August 2019

mi3-ls5 :: Service Interruption

mi3-ls5 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 6:25PM EDT: Issues on mi3-ls5 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

3rd August 2019

nl1-sr4 :: Service Interruption

nl1-sr4 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Issues on nl1-sr4 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[RESOLVED] A2SX1 :: Service Interruption

A2SX1 :: is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 04:57PM EDT:  Issues on A2SX1 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

2nd August 2019

[RESOLVED] mi3-ss37 :: Service Interruption

mi3-ss37 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 05:58PM EDT:  Issues on mi3-ss37 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

Unscheduled Maintenance :: Multiple Servers

Start Date: Friday, August 2, 2019

End Date: Friday, August 2, 2019

Time: 4:00 PM - 5:00 PM EST (8:00 PM - 9:00 PM UTC)

Services Affected:

Barracuda Mail Services

Multiple Dedicated Servers

Description: Our System Operations team will be performing unscheduled maintenance. Some users will experience a brief service interruption (approximately 15-30 minutes).

[RESOLVED]mi3-wts9 :: Service Interruption

mi3-wts9.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE 10:04 AM EDT: Our System Operations team has resolved this issue and all services are back online.