No Active Incidents Reported

Incidents

31st December 2018

[RESOLVED] nlsrc1 :: MySQL

nlsrc1.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

[RESOLVED]mi3-wtr1.supercp.com service disturbance

mi3-wtr1.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 7:30 AM Eastern: The server is back online

30th December 2018

No Active Incidents Reported

29th December 2018

nlsrc1.supercp.com :: Service Interruption

Server nlsrc1 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 10:30 PM EST :: Server is back up and responding. Please feel free to reach out to our live support team if you are still encountering any issues.

[RESOLVED] SSDMAN79 :: Service Interruption

VPS Node SSDMAN79 is currently experiencing a service interruption on some sites. Some users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 10:45 AM EST :: Continued monitoring has shown no further issues and service is functioning normally. This issue will now be set to resolved.

[RESOLVED] :: MI3-LR1 :: Service Interruption

Server MI3-LR1 is currently experiencing a service interruption on some sites. Some users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 8:51 EST: Continued monitoring has shown no further issues and service is functioning normally. This issue will now be set to resolved.

28th December 2018

[RESOLVED] SSDMAN36 :: Service Interruption

SSDMAN36 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 17:05 EST: SSDMAN36 is back online and all VM's are running.

27th December 2018

No Active Incidents Reported

26th December 2018

[RESOLVED]AZ1-SS5 :: Service Interruption

AZ1-SS5 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 18:40 EST: AZ1-SS5 is back online.

25th December 2018

No Active Incidents Reported