No Active Incidents Reported

Incidents

24th November 2018

[RESOLVED] A2SS28 :: Service Interruption

A2SS28  is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

As of 10:45 AM EST :  : Our System Operations team has corrected this issue and all VPS servers are online at this time.

23rd November 2018

[RESOLVED]mi3-lr1.supercp.com :: Service Interruption

mi3-lr1.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 8:30 AM EST : Our System Operations team has restored service and all services are online at this time.

[RESOLVED]src2.supercp.com service interruption

src2.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 7:00 AM Eastern: The issue has been fixed and the server is back online.

22nd November 2018

[RESOLVED]sgssdman3 service interruption

sgssdman3 VPS node is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 8:25 AM EST : Our System Operations team has corrected this issue and all VPS servers are online at this time.

21st November 2018

[RESOLVED]mi3-lr1.supercp.com :: Service Interruption

mi3-lr1.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 11:22 AM EST : Our System Operations team has corrected this issue and all services are back up and running.

[RESOLVED]Domain registration/management issues

We are currently experiencing issues with our domain registration provider, causing errors and delays with:

  • Registration of new domains

  • Managing contact information

  • Generating and sending EPP keys

  • Sending domain verification emails

We are monitoring the situation and will prove updates as soon we'll have any new information available.

UPDATE 08:00 AM Eastern: The registration provider is still having issues and we didn't receive any new updates yet.

UPDATE 3:35 PM Eastern: The registration provider has implemented a fix which has restored registrations, redemptions, transfers and contact updates. Delays with EPP/Authorization Key and Domain Verification emails are slowly coming back online as well. We will continue to provide updates as quickly as possible.

UPDATE November 23, 2018 8:08 AM EST: The Registration provided has implemented a fix and all issues are resolved at this time.

[RESOLVED]a2ls25.a2hosting.com MySQL

a2ls25.a2hosting.com is currently experiencing a MySQL service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 5:10 AM Eastern: The issue has been fixed and the service is back online.

20th November 2018

[RESOLVED]ssdman36 :: Service Interruption

ssdman36.a2hosting.com is currently experiencing a service interruption. VPS servers hosted on this node will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 10:00 AM EST : Our System Operations team has corrected this issue and all VPS servers are online at this time.

19th November 2018

[RESOLVED]mi3-lr1.supercp.com :: Service Interruption

mi3-lr1.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 12:45 PM EST : Our System Operations team is working on restoring service as quickly as possible. We will continue to provide updates as quickly as possible.

Update 1:28 PM EST : Our System Operations team has replaced a faulty stick of RAM and all services are online at this time.

18th November 2018

No Active Incidents Reported