The system is experiencing issues

Past Incidents

17th October 2024

[RESOLVED] Service Interruption :: Michigan DC

We are currently experiencing intermittent service interruptions at our Michigan Data Center. Users hosted in this Data Center may notice some service degradation as our system engineers investigate the situation.

UPDATE 9:45 PM ET: Our Network Engineers have determined that the disruptions are caused by a massive 400GB DDoS attack. This significant network attack has impacted services, and our team is actively working with upstream providers to resolve the issue.

UPDATE 10:30 PM ET: The issue has been successfully resolved, and services should now be functioning normally. We will continue to monitor the network closely to ensure ongoing stability. If you encounter any residual issues, please reach out to our customer support team for assistance. We appreciate your understanding regarding the extended response time during this incident.

We sincerely apologize for any inconvenience this may have caused and thank you for your patience and understanding during this time.

16th October 2024

No incidents reported

15th October 2024

No incidents reported

14th October 2024

[RESOLVED]Scheduled Maintenance: sg1-lr1

Date: Monday, October 14

Time: 1:00 PM – 2:00 PM ET

Services Affected:

sg1-lr1

Description: Our System Operations team will perform scheduled maintenance on sg1-lr1. Users may experience brief service interruptions during this time. We will update this maintenance in this thread as it becomes available.

UPDATE 1:00PM ET: Our System Operations team has begun the maintenance.

UPDATE 2:00PM ET: The maintenance has been completed, services are online and available.

13th October 2024

No incidents reported

12th October 2024

[RESOLVED] Service Interruption :: mi3-ss21.a2hosting.com

We are currently experiencing an intermittent service interruption on server mi3-ss21.a2hosting.com. Users hosted on this server may experience service degradation. Our system engineers are actively investigating the root cause of this issue. We will provide updates as soon as more information becomes available. We apologize for the inconvenience. Thank you for your patience and understanding during this time.

Update 5:15 AM: The issue is resolved and the server is back online. If you encounter any issues, please get in touch with our support team. 

11th October 2024

[RESOLVED]Scheduled Maintenance :: mi3-lr5

Start time (EDT): October 11th, 2024 @ 10:00

End time (EDT): October 11th, 2024 @ 11:00

Description: Our System Operations team will perform scheduled maintenance on the mi3-lr5. Users may experience brief service interruptions during this time. We will update this maintenance in this thread as it becomes available.

UPDATE 9:55AM EDT: Our System Operations team will begin the maintenance shortly. Users may experience brief service interruptions during this time. Further updates will be provided as they become available.

UPDATE 10:20AM EDT: Our Systems Operations team has completed the maintenance. 

[Solved] Intermittent service interruption :: nl1-tr102.supercp.com

We are currently experiencing an intermittent service interruption on server nl1-tr102. Users hosted on this server may experience service degradation. Our system engineers are actively investigating the root cause of this issue. We will provide updates as soon as more information becomes available. We apologize for the inconvenience. Thank you for your patience and understanding during this time.

Update: Our Engineering team applied a fix, and the server is stable now. Please contact us if you still see any issues. 

[COMPLETED] Scheduled Maintenance :: nl1-vz7-vm16

Start time (EDT): October 11th, 2024 @ 20:00

End time (EDT): October 11th, 2024 @ 21:00

Services Affected: nl1-vz7-vm16

Description: Our System Operations team will perform scheduled maintenance on the VPS node. Users may experience brief service interruptions during this time. We will update this maintenance in this thread as it becomes available.

Update: The maintenance has been completed.

[COMPLETED] Scheduled Maintenance :: mi3-vz7518-vm175

Start time (EDT): October 12th, 2024 @ 00:00

End time (EDT): October 12th, 2024 @ 01:00

Services affected: mi3-vz7518-vm175

Description: Our System Operations team will perform scheduled maintenance on the VPS node. Users may experience brief service interruptions during this time. We will update this maintenance in this thread as it becomes available.

Update: The maintenance has been completed.

10th October 2024

Scheduled Maintenance :: mi3-vz7-vm12

Starts: Friday, October 11th 12:00am EST

Ends: Friday, October 11th 01:00am EST

Services affected: mi3-vz7-vm12 

Description: Our System Operations team will perform scheduled maintenance on the VPS node. Users may experience brief service interruptions during this time. We will update this maintenance in this thread as it becomes available.

Update: The maintenance has been completed.