The system is experiencing issues

Past Incidents

16th June 2024

No incidents reported

15th June 2024

[COMPLETED] Emergency Maintenance :: mi3-sr11.supercp.com

Services Affected:  mi3-sr11

Description: Our System Operations team will conduct Emergency Maintenance on this server. During this time, users may experience a brief service interruption. We'll keep you updated on any developments in this thread.

Update: The maintenance is completed. 

14th June 2024

[COMPLETED] Emergency Maintenance :: mi3-sr110

Services Affected:  mi3-sr110

Description: Our System Operations team will conduct Emergency Maintenance on this server. During this time, users may experience a brief service interruption. We'll keep you updated on any developments in this thread.

UPDATE 10:50 PM EDT: The server is now back online, and all services are up and running. Maintenance work will continue, and we will provide an update once it is completed.

UPDATE 11:45 PM EDT: This is now completed. 

13th June 2024

No incidents reported

12th June 2024

[COMPLETED] Arizona Data Center :: Scheduled Network Maintenance

Start Time: June 13, 2024, at 3:00 AM EDT

End Time: June 13, 2024, at 6:00 AM EDT

Description: Our System Operations team will perform scheduled maintenance on the Arizona Datacenter. Users may experience a brief service interruption during this routine maintenance. We will provide all updates related to this maintenance in this thread.

03:00 AM EDT: The maintenance has started.

UPDATE 06:10 AM EDT: The maintenance is completed.

[COMPLETED] Michigan DataCenter :: Scheduled Network Maintenance

Start Time: June 12, 2024, at 12:00 AM EDT

End Time: June 12, 2024, at 3:00 AM EDT

Description: Our System Operations team will be conducting routine maintenance at the Michigan Datacenter to enhance the reliability and performance of our services. We anticipate minimal to no impact on your service during this process. We'll keep you updated on the progress of the maintenance in this thread.

12:00 AM EDT: The maintenance has started.

03:00 AM EDT: The maintenance is completed.

11th June 2024

No incidents reported

10th June 2024

[RESOLVED] mi3-sr19 : Service Interruption

We are currently experiencing a service interruption on server mi3-sr19. Users hosted on this server may experience service degradation. Our system engineers are actively investigating the root cause of this issue. We will provide updates as soon as more information becomes available. Thank you for your patience.

UPDATE 03:45 PM EDT:  We're pleased to inform you that our system engineers have successfully identified the root cause of the service interruption on the server and have implemented the necessary fixes. The server is now back online, and services should be operating normally.