The system is experiencing issues

Past Incidents

6th February 2024

[RESOLVED] az1-ss42 :: Service Interruption

 az1-ss42.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 9:05AM EST: Our Engineers are still working on this. Further updates will be provided. We sincerely appreciate your patience and understanding in the meantime.

UPDATE 10:05AM EST: Our Engineers are still working to restore the service. We appreciate your continued patience and understanding.

UPDATE 11:45AM EST: Our Engineers are still working to resolve all issues affecting az1-ss42.a2hosting.com. Further updates will be provided as soon as they are available.

UPDATE 1:10PM EST: Our Engineers were able to resolve all issues affecting az1-ss42.a2hosting.com. Services are once again available.

5th February 2024

No incidents reported

4th February 2024

No incidents reported

3rd February 2024

[COMPLETED] Multiple NL servers :: Scheduled Maintenance

Start Date: February 3, Saturday 08:00 PM EST

Services Affected: 

nl1-vz7-vm9

nl1-vz7-vu2

nl1-vz7-vu4

nl1-vz7-vu9

nl1-vzm-vu1

nl1-vzm-vu5

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 08:00 PM EST: Our System Operations team started this maintenance. We appreciate your patience and understanding and further updates will be provided as they become available.

UPDATE 08:18 PM EST: The maintenance has been completed.

2nd February 2024

[COMPLETED] az1-ts112 :: Scheduled Maintenance

Start Date (Server time): February 3rd, Saturday 01:00 AM MST 2024

Eastern Time: February 3rd, Saturday 03:00 AM EST 2024

Our System Operations team will be performing the maintenance of the server az1-ts112.a2hosting.com. Users hosted on this server may experience service degradation as a result. We will provide updates as more details are made available.

UPDATE 03:40 AM :: The maintenance is completed successfully. 

1st February 2024

[RESOLVED] sg1-sr3 :: Service Interruption

sg1-sr3.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 05:55 AM EST: Our Engineers resolved the issue. The service is back up and running.

[RESOLVED] sg1-ss7 :: Service Interruption

sg1-ss7.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

5:55 AM EST:  Our Engineers are still working on this. We will update you once the service is fully restored. We sincerely appreciate your patience and understanding in the meantime.

UPDATE 06:50 AM EST: Our Engineers resolved the issue. The service is back up and running.

UPDATE 09:25 AM EST: Our Engineers are working on this server, users hosted on this server will experience service degradation as a result. We will provide updates as more details are made available.

UPDATE 03:55 PM EST: Our Engineers resolved the issue. The service is back up and running.

 

31st January 2024

No incidents reported

30th January 2024

[Resolved] mi3-ss31 :: Service Interruption

mi3-ss31 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

12:35 AM ET:  Our Engineers are still working on this. We will update you once the service is fully restored. We sincerely appreciate your patience and understanding in the meantime.

01:35 AM ET: Our Engineers resolved the issue. The service is back up and running.

[RESOLVED] Michigan DC :: Network Interruption

We understand that some users hosted in our Michigan Datacenter may be experiencing degraded performance. Our dedicated Network Engineers are actively investigating to identify and address the root cause of this interruption. Stay tuned for further updates as we work to restore optimal performance. Thank you for your patience and understanding.

UPDATE 9:30 PM EST: Our Network Engineers pinpointed the root cause of the ongoing issue. They are currently working on implementing corrective measures. Further updates will be provided as they become available.

UPDATE 10:20 PM EST: Our Network Engineers have made significant progress in addressing the root cause of the performance degradation. They are actively deploying corrective measures to restore normal operations to the impacted services. Stay tuned for additional updates as the situation progresses.

UPDATE 11:00 PM EST: The issue has been resolved, and services should be operating normally. However, we will continue to closely monitor the network to ensure stability. We appreciate your patience and understanding throughout this process. If you experience any lingering problems, please do not hesitate to contact our customer support. We are here to assist you.