The system is experiencing issues

Past Incidents

16th December 2023

[COMPLETED] Scheduled Maintenance :: mi3-lr1

Server hostname: mi3-lr1.supercp.com

Server Time: Dec 16, Sat 02:00 AM ET

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 1:50 AM EST: Our Engineers will start this maintenance shortly. We appreciate your patience and understanding and further updates will be provided as they become available.

UPDATE 2:00 AM EST: Our Engineers have started the maintenance. Users hosted on this server will experience service degradation as a result. We will provide updates as more details are made available. 

UPDATE 2:15 AM EST: The maintenance has been completed. 

15th December 2023

[COMPLETED] Scheduled Maintenance: mi3-sr18

Server hostname: mi3-sr18.supercp.com

Server Time: Friday, Dec 15, 2:00 AM ET

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 1:50 AM EST: Our Engineers will start this maintenance shortly. We appreciate your patience and understanding and further updates will be provided as they become available.

UPDATE 2:00 AM EST: Our Engineers have started the maintenance. Users hosted on this server will experience service degradation as a result. We will provide updates as more details are made available. 

UPDATE 2:18 AM EST: The maintenance has been completed. 

[RESOLVED] Sectigo SSL Certificates :: Degraded Performance

Sectigo is currently experiencing degraded performance with its issuing platforms. Users will experience delays with free SSL certificates being issued or renewed as a result.

You can view Sectigo's status page here:

https://sectigo.status.io/ 

We will provide further updates as they're made available.

UPDATE 02:16 AM EST: Sectigo reports the problem as resolved.

https://sectigo.status.io/pages/incident/5938a0dbef3e6af26b001921/657be564ffc7610534a1a8be

14th December 2023

No incidents reported

13th December 2023

No incidents reported

12th December 2023

No incidents reported

11th December 2023

No incidents reported

10th December 2023

No incidents reported

9th December 2023

[RESCHEDULED] Scheduled Maintenance :: nl1-tr100

Start Date: Saturday, December 9th, 2023 (Server Time: Sunday, December 10th 2023)

Start Date: Saturday, December 9th, 2023 (Server Time: Sunday, December 10th 2023)

Time: 08:00 PM - 09:00 PM EST (Server Time: 02:00AM - 03:00AM GMT+1)

Services Affected:

nl1-tr100

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE: The maintenance will be rescheduled for another date.

Scheduled Maintenance :: nl1-ss101

Start Date: Saturday, December 9th, 2023 (Server Time: Sunday, December 10th 2023)

Start Date: Saturday, December 9th, 2023 (Server Time: Sunday, December 10th 2023)

Time: 08:00 PM - 09:00 PM EST (Server Time: 02:00AM - 03:00AM GMT+1)

Services Affected:

nl1-ss101

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 08:21 PM EST: The maintenance has begun. Updates will be provided when they become available.

UPDATE 08:35 PM EST: The maintenance has been completed.