Past Incidents

Start Date: Monday, June 12, 2023 EDT 

End Date: Monday, June 12, 2023 EDT 

Time: 00:00 AM - 04:00 AM EDT 

Description: Our System Operations team will be performing scheduled maintenance in the Michigan Datacenter. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread. 

UPDATE 3:40 AM EDT: The maintenance is still in progress. Users may experience service interruptions while the routine is performed. We appreciate your understanding and patience. We are going to keep this post updated as more news is available.

UPDATE 3:58 PM EST: The scheduled maintenance has now been completed. Please reach out to our Support Team should you encounter any issues.

Start Date: Saturday, June 10, 2023, 12:00 PM EDT

End Date: Saturday, June 10, 2023, 01:00 PM EDT

Services Affected:

sg1-vz7-vm5

Description: Our System Operations team will be performing scheduled maintenance on the server node including a reboot of the node. Users will experience service interruptions while the routine scheduled maintenance is performed.

Update: 12:16 EDT: The maintenance has been completed successfully.

Start Date: Monday, June 12, 2023, EDT (Monday, June 12, 2023 GMT+2)

End Date: Monday, June 12, 2023, EDT (Tuesday, June 13, 2023 GMT +2)

Time: 4:30 PM - 8:30 PM EDT (10:30 PM - 2:30 AM GMT+2)

Services Affected:

nl1-ts4.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience service interruptions while the routine scheduled maintenance is performed.

UPDATE 4:30PM EDT: Our Engineers have started the maintenance. We will provide updates as more information becomes available.

UPDATE 4:45PM EDT: Due to unforeseen issues, this maintenance has been rescheduled. Server is up and running fine. If you are experiencing any issues with the service, please do not hesitate to contact our live support for assistance. 

az1-ts106 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 5:40PM EDT: Issues on az1-ts106 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

UPDATE 6:00PM EDT: The issue has recurred. Our team is working on this. We will post updates as more information becomes available. We sincerely appreciate your patience and understanding in the meanwhile.

UPDATE 6:30PM EDT: Server has been stabilized. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

Start Date: Thursday, June 08, 2023 ET (Friday, June 09, 2023 GMT+2)

End Date: Thursday, June 08, 2023 ET (Friday, June 09, 2023 GMT+2)

Time: 7:00 PM - 9:00 PM ET (1:00 AM - 3:00 AM GMT+2)

Description: Our System Operations team will be performing scheduled maintenance in the Netherlands Datacenter. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread. 

This maintenance has been completed.