The system is experiencing issues

Past Incidents

6th February 2023

[RESOLVED] sg1-ls4 :: Service Interruption

sg1-ls4 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this issue. We will provide updates as more details are made available.

UPDATE 6:24 PM ET: Our System Operations team has resolved this matter and all services are back online.

[RESOLVED] ssr14 :: Service Interruption

ssr14 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 12:50 PM: Our System Operations team was able to resolve all issues affecting az1-ss34.a2hosting.com. Services are available. We appreciate your patience and understanding.

[RESOLVED] ssr1 :: Service Interruption

ssr1 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 12:50 PM: Our System Operations team was able to resolve all issues affecting az1-ss34.a2hosting.com. Services are available. We appreciate your patience and understanding.

[COMPLETED] sgssdman27 :: Scheduled Maintenance

Start Date: Monday, February 6, 2023

End Date: Monday, February 6, 2023

Time: 12:00 PM - 2:00 PM EST (February 7, 2022 1:00 AM - 3:00 AM GMT)

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

As of 12:00 PM EST :: This Maintenance has now started.

As of 12:25 PM EST :: We have now completed this maintenance, please let us know if you experience any issues.

5th February 2023

[RESOLVED] mi3-ss2 :: Service Interruption

mi3-ss2 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

03:00 AM EST: Our Engineers have resolved the problem. The server is up and running again. if you face any issues, please, reach out to our support.

4th February 2023

Sectigo SSL :: Scheduled Maintenance

Start Date: Saturday, February 4th, 2023

End Date: Saturday, February 4th, 2023

Time: 07:00 PM - 09:00 PM EST

Services Affected: All platforms using free Sectigo SSL certificates.

 

Description: Our vendor Sectigo anticipates that its certificate issuing platform will be unavailable for up to 2 hours. SSL certificate requests during this time will be delayed.

UPDATE 7:00 PM ET: The scheduled maintenance for Sectigo has begun. We will provide updates as they become available.

UPDATE 9:00 PM ET: The scheduled maintenance for Sectigo has been completed. 

3rd February 2023

No incidents reported

2nd February 2023

[COMPLETED] Michigan: Network maintenance

Start Date: Thursday, February 2nd, 12:00 AM EST

End Date: Thursday, February 2nd, 4:00 AM EST

Time: 12:00 AM - 4:00 AM EST

Description: Our System Operations team will be performing scheduled maintenance in our Michigan Data Center. Users may experience a service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 11:55 PM EST, February 1st: The maintenance will begin shortly. Further updates will be provided as they become available.

UPDATE 12:07 AM EST, February 2nd: The scheduled maintenance has begun. We will provide updates as they become available.

UPDATE 01:35 AM EST, February 2nd: The maintenance is completed successfully.

[COMPLETED] nl1-ts1 :: Scheduled Maintenance

Start Date: Wednesday, February 1, 2023 (Server time: Wednesday, February 1, 2023)

End Date: Wednesday, February 1, 2023 (Server time: Thursday, February 2, 2023)

Time: 5:00 PM - 8:00 PM EST (Server Time: 11:00 PM - 2 AM GMT +1)

Services Affected: nl1-ts1.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the kernel. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 5:00 PM EST (11:00PM Amsterdam): The scheduled maintenance has begun. We will provide updates as they become available.

UPDATE 09:00 PM EST (3:00AM Amsterdam): Our Team is continuing to work on the database server. We will post updates as more information becomes available in this regard.'

UPDATE 11:00 PM EST (5:00AM Amsterdam): The maintenance is progressing steadily. We will post an update once the maintenance has been completed. We sincerely appreciate your patience and understanding in the meanwhile.

UPDATE 12:50 AM EST (6:30AM Amsterdam): The maintenance is still running. We will continue providing updates.

UPDATE 03:00 AM EST (9:00AM Amsterdam): We are still in the process of working on this maintenance, we will have more updates for you soon once this progresses further.

UPDATE 05:00 AM EST (11:00AM Amsterdam): We are still working on this and we will update you as soon as possible. We will have more updates soon.

UPDATE 07:50 AM EST (13:50AM Amsterdam): The maintenance is still running. We will continue providing updates.

UPDATE 10:23 AM EST :: This maintenance has now been completed, please let us know if you see any issues.

1st February 2023

No incidents reported

31st January 2023

No incidents reported

30th January 2023

az1-vz7-vm108 :: Scheduled Maintenance

Start Date: Wednesday, February 1, 2023 1:00 AM EST (Tuesday January 31, 2023 11:00 PM Server Time)

End Date: Wednesday, February 1, 2023 2:00 AM EST (Wednesday February 1, 2023 12:00 AM Server Time)

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a service interruption while the routine scheduled maintenance is performed.

UPDATE 12:50AM EST: Our System Operations team will begin the scheduled maintenance shortly. Further updates will be provided as they become available.

UPDATE 1:07 AM EST: The scheduled maintenance has been completed. Please reach out to our Support Team should you encounter any issues.