Past Incidents

Start Date: Sunday, January 8th, 2023 

End Date: Monday, January 8th, 2023  

Time: 9:00 PM - 11:00 PM ET 

Services Affected: Livechat

Description: Our Livechat service will be undergoing a scheduled maintenance during this time and users may experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

Start Date: Wednesday, January 4th, 2023

End Date: Wednesday, January 4th, 2023

Time: 01:00 AM - 05:00 AM EDT 

Services Affected: mi3-vz7-vm146

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 1:00AM EST: Our System Operations team will begin the maintenance shortly. Further updates will be provided as they are available.

UPDATE 1:15AM EST: The maintenance has been completed. We appreciate your patience and understanding.

nl1-ts103.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this issue. We will provide updates as more details are made available.

UPDATE 09:00AM: Our System Operations team was able to resolve all issues affecting nl1-ts103.a2hosting.com. Services are available. We appreciate your patience and understanding.

Our System Operations team will be performing emergency maintenance on mi3-lr5. Users will experience a brief service interruption while the maintenance is performed. We appreciate your patience and understanding during this maintenance.

UPDATE 3:54AM EST: This maintenance was completed during a previous maintenance period. No further service interruptions are planned at this time.