The system is experiencing issues

Past Incidents

19th December 2022

Sectigo SSL Certificates :: Degraded Performance

Sectigo is currently experiencing degraded performance with its issuing platforms. Users will experience delays with free SSL certificates being issued or renewed as a result.

You can view Sectigo's status page here:

 https://sectigo.status.io 

We will provide further updates as they're made available.

UPDATE 4:00PM EST: As of 9:57AM ETC Sectigo's Issuance platform operations have returned to expected levels https://sectigo.status.io/pages/history/5938a0dbef3e6af26b001921

18th December 2022

No incidents reported

17th December 2022

[RESOLVED]sg1-tr3 :: Scheduled Maintenance

Start Date: Server Time: Sunday, December 18th (Saturday, December 17th, 2022 EST)

End Date: Server Time: Sunday, December 18th (Saturday, December 17th, 2022 EST)

Time: 12:00PM - 1:00PM (11:00 AM - 12:00 PM EST)

Services Affected: sg1-tr3.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE: RESOLVED: Scheduled Maintenance is complete.

16th December 2022

[RESOLVED] sg1-ss20 :: Scheduled Maintenance

Start Date: Server Time: Sunday, December 18th (Saturday, December 17th, 2022 EST)

End Date: Server Time: Sunday, December 18th (Saturday, December 17th, 2022 EST)

Time: 1:00AM - 3:00AM (12:00 PM - 02:00 PM EST)

Services Affected: sg1-ss20.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

 

[RESOLVED]  Scheduled Maintenance Completed 12/17/2022 12:320 PM EDT

 

[RESOLVED] sg1-ss17 :: Scheduled Maintenance

Start Date: Server Time: Sunday, December 18th (Saturday, December 17th, 2022 EST)

End Date: Server Time: Sunday, December 18th (Saturday, December 17th, 2022 EST)

Time: 1:00AM - 3:00AM (12:00 PM - 02:00 PM EST)

Services Affected: sg1-ss17.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

[RESOLVED]  Scheduled Maintenance Completed 12/17/2022 12:320 PM EDT

[RESOLVED] sg1-ss16 :: Scheduled Maintenance

Start Date: Server Time: Sunday, December 18th (Saturday, December 17th, 2022 EST)

End Date: Server Time: Sunday, December 18th (Saturday, December 17th, 2022 EST)

Time: 1:00AM - 3:00AM (12:00 PM - 02:00 PM EST)

Services Affected: sg1-ss16.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

[RESOLVED]  Scheduled Maintenance Completed 12/17/2022 12:320 PM EDT

[RESOLVED] sg1-ss15 :: Scheduled Maintenance

Start Date: Server Time: Sunday, December 18th (Saturday, December 17th, 2022 EST)

End Date: Server Time: Sunday, December 18th (Saturday, December 17th, 2022 EST)

Time: 1:00AM - 3:00AM (12:00 PM - 02:00 PM EST)

Services Affected: sg1-ss15.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

[RESOLVED]  Scheduled Maintenance Completed 12/17/2022 12:320 PM EDT

[RESOLVED] sg1-ss6 :: Scheduled Maintenance

Start Date: Server Time: Sunday, December 18th (Saturday, December 17th, 2022 EST)

End Date: Server Time: Sunday, December 18th (Saturday, December 17th, 2022 EST)

Time: 1:00AM - 3:00AM (12:00 PM - 02:00 PM EST)

Services Affected: sg1-ss6.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

[RESOLVED]  Scheduled Maintenance Completed 12/17/2022 12:320 PM EDT

nl1-ss23 :: Scheduled Maintenance

Start Date: Server Time: Sunday, December 18th (Saturday, December 17th, 2022 EST)

End Date: Server Time: Sunday, December 18th (Saturday, December 17th, 2022 EST)

Time: 1:00AM - 3:00AM (7:00 PM - 09:00 PM EST)

Services Affected: nl1-ss23.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 7:00PM EST (1:00AM GMT+1): The maintenance for this server has begun. We will provide additional updates as they become available.

UPDATE 7:25PM EST (1:25AM GMT+1): The maintenance has now been completed. Please reach out to our support team should you encounter any further issues.

nl1-ss18 :: Scheduled Maintenance

Start Date: Server Time: Sunday, December 18th (Saturday, December 17th, 2022 EST)

End Date: Server Time: Sunday, December 18th (Saturday, December 17th, 2022 EST)

Time: 1:00AM - 3:00AM (7:00 PM - 09:00 PM EST)

Services Affected: nl1-ss18.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 7:00PM EST (1:00AM GMT+1): The maintenance for this server has begun. We will provide additional updates as they become available.

UPDATE 7:25PM EST (1:25AM GMT+1): The maintenance has now been completed. Please reach out to our support team should you encounter any further issues.

nl1-sr12 :: Scheduled Maintenance

Start Date: Server Time: Sunday, December 18th (Saturday, December 17th, 2022 EST)

End Date: Server Time: Sunday, December 18th (Saturday, December 17th, 2022 EST)

Time: 1:00AM - 3:00AM (7:00 PM - 09:00 PM EST)

Services Affected: nl1-sr12.supercp.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 7:00PM EST (1:00AM GMT+1): The maintenance for this server has begun. We will provide additional updates as they become available.

UPDATE 7:25PM EST (1:25AM GMT+1): The maintenance has now been completed. Please reach out to our support team should you encounter any further issues.

nl1-lr6 :: Scheduled Maintenance

Start Date: Server Time: Sunday, December 18th (Saturday, December 17th, 2022 EST)

End Date: Server Time: Sunday, December 18th (Saturday, December 17th, 2022 EST)

Time: 1:00AM - 3:00AM (7:00 PM - 09:00 PM EST)

Services Affected: nl1-lr6.supercp.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 7:00PM EST (1:00AM GMT+1): The maintenance for this server has begun. We will provide additional updates as they become available.

UPDATE 7:25PM EST (1:25AM GMT+1): The maintenance has now been completed. Please reach out to our support team should you encounter any further issues.

nl1-lr10 :: Scheduled Maintenance

Start Date: Server Time: Sunday, December 18th (Saturday, December 17th, 2022 EST)

End Date: Server Time: Sunday, December 18th (Saturday, December 17th, 2022 EST)

Time: 1:00AM - 3:00AM (7:00 PM - 09:00 PM EST)

Services Affected: nl1-lr10.supercp.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 7:00PM EST (1:00AM GMT+1): The maintenance for this server has begun. We will provide additional updates as they become available.

UPDATE 7:25PM EST (1:25AM GMT+1): The maintenance has now been completed. Please reach out to our support team should you encounter any further issues.

nl1-lr1 :: Scheduled Maintenance

Start Date: Server Time: Sunday, December 18th (Saturday, December 17th, 2022 EST)

End Date: Server Time: Sunday, December 18th (Saturday, December 17th, 2022 EST)

Time: 1:00AM - 3:00AM (7:00 PM - 09:00 PM EST)

Services Affected: nl1-lr1.supercp.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 7:00PM EST (1:00AM GMT+1): The maintenance for this server has begun. We will provide additional updates as they become available.

UPDATE 7:25PM EST (1:25AM GMT+1): The maintenance has now been completed. Please reach out to our support team should you encounter any further issues.

[RESOLVED] az1-lr5 :: Service Interruption

07:29 PM EST: az1-lr5 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 07:47 PM EST: Our System Operations team resolved this matter and all services are back online at this time.

[COMPLETED] Michigan :: Datacenter Maintenance

Start Date: Wednesday, November 16, 2022

Time: 1:30 AM EST

Server time: 1:30 AM EST 

Services Affected: Multiple Hardware

Description: Our System Operations team will be performing scheduled maintenance on some servers in our Michigan Datacenter. Users may experience a brief service interruption or latency while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 01:55 AM ET: The maintenance is completed successfully.

15th December 2022

No incidents reported

14th December 2022

No incidents reported

13th December 2022

No incidents reported

12th December 2022

[RESOLVED]sg1-ls4 :: Service Interruption

Server sg1-ls4 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this issue. We will provide updates as more details are made available.

UPDATE 1:55AM EST: Our System Operations team is still working to restore service to sg1-ls4. We will have further updates as they become available.

UPDATE 2:25AM EST: Our System Operations team was able to identify and correct the issue affecting sg1-ls4. Services are once again available.