Past Incidents

Start Date: Friday, December 11, 2020

End Date: Friday, December 11, 2020

Time: 11:00 PM - 2:00 AM MST (1:00 AM - 4:00 AM EST)

Services Affected:

mi3-ts2.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience brief service interruptions while the routine scheduled maintenance is performed.

Update 1:00AM EST: Maintenance will begin shortly, updates will be provided when the maintenance is complete.

Update 4:30 AM EST: Maintenance will be rescheduled. As of now, no client databases or tables are affected and MySQL is running fine on the server. 

Start Date: Thursday, December 10, 2020

End Date: Thursday, December 10, 2020

Time: 12:00 AM - 2:00 AM MST (2:00 AM - 4:00 AM EST)

Services Affected:

az1-vz7-vm1.a2hosting.com

az1-vz7-vm2.a2hosting.com

az1-vz7-tvu1.a2hosting.com

az1-vz7-tvm1.a2hosting.com

az1-vz7-vu1.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on each server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

RESOLVED: Maintenance is completed

Start Date: Tuesday, December 8, 2020

End Date: Wednesday, December 9, 2020

Time: 11:00 PM - 2:00 AM MST (1:00 AM - 4:00 AM EST)

Services Affected:

az1-ss15.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience brief service interruptions while the routine scheduled maintenance is performed.

Update 1:00AM EST: Maintenance will begin shortly, updates will be provided when the maintenance is complete.

Update 4:16AM EST: Maintenance has been completed at this time. Services are once again available.

Start Date: Tuesday, December 8, 2020

End Date: Tuesday, December 8, 2020

Time: 2:00 AM - 6:00 AM EST

Services Affected:

src1.supercp.com

Description: Our System Operations team will be performing scheduled maintenance on this server. Users will experience brief service interruptions while the routine scheduled maintenance is performed.

Update 1:55AM EST: Maintenance will begin shortly, updates will be provided when the maintenance is complete.

Update 2:15AM EST: Maintenance has been completed at this time. Services are once again available.

Start Date: Monday, December 7, 2020

End Date: Monday, December 7, 2020

Time: 12:00 AM - 2:00 AM EST

Services Affected:

mi3-vz7-vm1.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience service interruptions while the routine scheduled maintenance is performed.

Update 12:02AM EST: Maintenance will begin shortly, updates will be provided when the maintenance is complete.

Update 12:40AM EST: Maintenance has been completed at this time. Services are once again available.

Start Date: Saturday, December 5, 2020

End Date: Saturday, December 5, 2020

Time: 7:00 PM - 10:00 PM EST

Services Affected:

Amsterdam, NL Datacenter

Description: Our System Operations team will be performing routine scheduled maintenance in our Netherlands datacenter. Users may experience multiple momentary network interruptions while the routine scheduled maintenance is performed.

UPDATE 10:37 PM EST: The maintenance has extended beyond the normal schedule time frame and our Operations team is still working on it. Additional updates will be provided as it becomes available.

UPDATE 10:50 PM EST: The maintenance has now been completed. Please reach out to our support team should you experience any further issues.

mi3-ss41 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 06:40PM EST: Issues on mi3-ss41 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.