Past Incidents

Start Date: Friday, May 22, 2020

End Date: Friday, May 22, 2020

Time: 10:00 PM - 11:59 PM EST (8:00 PM - 9:59 PM MST)

Service Affected: az1-vm5.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 10:00 PM EDT (8:00 PM MST): Our Operations team has started this maintenance.

UPDATE 10:10 PM EDT (8:10 PM MST): Maintenance has been completed. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

sg1-sr4 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 03:29 AM EST: Our System Operations team has resolved this matter and all services are back online at this time.

Start Date: Wednesday, May 20, 2020

End Date: Wednesday, May 20, 2020

Time: 1:00 PM - 3:00 PM EST (1:00 AM - 3:00 AM GMT+8)

Services Affected:

sg1-sr1.supercp.com

Description: Our System Operations team will be performing routine scheduled maintenance on MySQL service. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 1:36 PM EST: Our System Operations team has successfully completed the scheduled maintenance. All services are online at this time.

az1-wts1 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 5:20 PM EST: Our System Operations team has resolved this matter and all services are back online at this time.

Start Date: Sunday, May 17, 2020

End Date: Sunday, May 17, 2020

Time: 2:00 AM - 6:00 AM GMT+8

Services Affected:

mi3-ss24.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

As of 14:13 EDT this has now been completed.

ssdman70 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 2:25 PM EST: Our System Operations team has resolved this matter and all services are back online at this time.

mi3-sr13 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 02:37 AM EST: Our System Operations team has resolved this matter and all services are back online at this time.