The system is experiencing issues

Past Incidents

5th August 2019

nl1-sr4 :: Service Interruption

nl1-sr4 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 5:25PM EDT:  Issues on nl1-sr4 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

4th August 2019

mi3-ls5 :: Service Interruption

mi3-ls5 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 6:25PM EDT: Issues on mi3-ls5 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

3rd August 2019

nl1-sr4 :: Service Interruption

nl1-sr4 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Issues on nl1-sr4 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[RESOLVED] A2SX1 :: Service Interruption

A2SX1 :: is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 04:57PM EDT:  Issues on A2SX1 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

2nd August 2019

[RESOLVED] mi3-ss37 :: Service Interruption

mi3-ss37 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 05:58PM EDT:  Issues on mi3-ss37 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

Unscheduled Maintenance :: Multiple Servers

Start Date: Friday, August 2, 2019

End Date: Friday, August 2, 2019

Time: 4:00 PM - 5:00 PM EST (8:00 PM - 9:00 PM UTC)

Services Affected:

Barracuda Mail Services

Multiple Dedicated Servers

Description: Our System Operations team will be performing unscheduled maintenance. Some users will experience a brief service interruption (approximately 15-30 minutes).

[RESOLVED]mi3-wts9 :: Service Interruption

mi3-wts9.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE 10:04 AM EDT: Our System Operations team has resolved this issue and all services are back online.

 

1st August 2019

No incidents reported

31st July 2019

No incidents reported

30th July 2019

[RESOLVED]Michigan :: Partial Service Interruption

Our Michigan facility is currently experiencing a service interruption on a small number of servers. Some users hosted on this location will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE 9:30 PM Eastern ::  Service has been restored for the affected servers.

src4 :: Service Interruption

src4 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 7:45PM EDT:  Issues on src4 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

[RESOLVED]nl1-sr4 :: Service Interruption

nl1-sr4.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE 2:38 PM EDT: Our System Operations team has resolved this issue and all services are back online at this time.

 

[RESOLVED]az1-ss19 :: Service Interruption

az1-ss19.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 9:42 AM EDT: Our System Operations team has resolved this issue and all services are back online.

[RESOLVED]sgssr1 :: Service interruption

sgssr1.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

Update 7:25 AM EDT: Our System Administration team is still working on this issue with the datacenter techs.

  UPDATE 9:25 AM EDT: Our System Operations team has resolved this issue and the server is back online at this time.

 

29th July 2019

nlssdman21 :: Service Interruption

nlssdman21 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 7:02PM EDT:  Issues on SERVER have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

[RESOLVED] NLSSDMAN16 :: Service Interruption

nlssdman16.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 9:23 AM EDT: Our System Operations team has corrected this issue and all VPS are back online.