The system is experiencing issues

Past Incidents

14th April 2019

a2ss15 :: Service Interruption

A2SS15a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE: a2ss15 is now back online. Please contact support if you're still having issues on this server.

13th April 2019

[RESOLVED]ssdman1 :: Service Interruption

VPS node ssdman1.a2hosting.com is currently experiencing a service interruption. Users hosted on this VPS node will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

Update 3:30 AM EDT: ssdman1.a2hosting.com is available once again. Our System Operations team will continue to monitor for any issues.

[RESOLVED]nl1-lr1 :: Service Interruption

nl1-lr1.a2hosting.com is currently experiencing a MySQL service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 7:25AM EDT: Our System Operations team is continuing to investigate the issue. We will provide updates as they become available.

Update 8:15AM EDT: Our System Operations team has resolved the issues with the server. MySQL is once again operating normally. We will continue to monitor for any issues on the server.

12th April 2019

[RESOLVED]nlssdman1 :: Service Interruption

nlssdman1 is currently experiencing a service interruption. Users hosted on this VPS node will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

Update 2:10 PM EDT: Our System Operations team has corrected this issue and all VPS servers are back online at this time.

 

11th April 2019

No incidents reported

10th April 2019

nl1-ls9.a2hosting.com :: Service Interruption

nl1-ls9 is currently experiencing a service interruption. Some users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

Update 01:10AM GMT:  Issues on nl1-ls9 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

[RESOLVED]Scheduled Maintenance :: A2Hosting.com

Start Date: Sunday, April 14, 2019

End Date: Sunday,  April 14, 2019

Time: 12:00 AM - 4:00 AM EST (4:00 AM - 8:00 AM UTC)

Description: Our System Operations team will be performing routine scheduled maintenance. Customers will be unable to access our website at https://a2hosting.com, but will be able to access our customer portal at https://my.a2hosting.com.

The maintenance has been completed.

[RESOLVED]nl1-ls9.a2hosting.com :: Service Interruption

nl1-ls9.a2hosting.com  is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

Update 2:35 PM EDT: Our System Operations team has corrected this problem and all services are back online at this time.

 

[RESOLVED]ssdman77 :: Service interruption

ssdman77 is currently experiencing a service interruption. Users hosted on this VPS node will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

Update 10:45 AM EDT: Our System Operations team has corrected this matter and all servers are back online.

 

9th April 2019

No incidents reported

8th April 2019

[RESOLVED] A2SS29 :: Service Interruption

A2SS29  is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE 11:50 EDT:  Issues on A2SS29 have been resolved. If you experience any issues with the service, please do not hesitate to contact our Guru Crew for assistance. 

 

7th April 2019

Scheduled Migration :: nlls1.a2hosting.com

Date: Tuesday, April 9 2019 at approximately 8:00 PM EST (Wednesday, April 10 2019 at approximately 00:00 GMT)Details of Outage:Services should remain up with short periods of downtime as database are locked for migration. Users without a dedicated IP address will need to update their DNS records if they are not using our name servers, otherwise DNS records will be updated automaticallyWhat's being migrated & upgraded?

Files, databases, and dedicated IP addresses are being migrated to a new server

Update 00:00 GMT - The migration process has been started. We will update you with the progress as more information becomes available.

Update 02:35 GMT - Our Migration experts are still working on this. We will provide updates as more information becomes available in this regard.

Update 03:00 GMT -  Migration has completed and sites are up and running from the new hardware. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

[RESOLVED]Hardware Upgrade :: ssdman7

Date: Sunday, 14 April 2019 at 00:00 EDT

We will be upgrading the hardware within ssdman7.a2hosting.com. Managed VPS services on this node will be disrupted while our engineers upgrade critical hardware. All Managed VPSes on this node will be restarted after the upgrade.

The maintenance has been completed. The hardware was successfully upgraded.

[RESOLVED]Hardware Upgrade :: ssdman5

Date: Sunday, 14 April 2019 at 00:00 EDT

We will be upgrading the hardware within ssdman5.a2hosting.com. Managed VPS services on this node will be disrupted while our engineers upgrade critical hardware. All Managed VPSes on this node will be restarted after the upgrade.

The maintenance has been completed. The hardware was successfully upgraded.

[RESOLVED]Hardware Upgrade :: ssdman4

Date: Sunday, 14 April 2019 at 00:00 EDT

We will be upgrading the hardware within ssdman4.a2hosting.com. Managed VPS services on this node will be disrupted while our engineers upgrade critical hardware. All Managed VPSes on this node will be restarted after the upgrade.

The maintenance has been completed. The hardware was successfully upgraded.

[RESOLVED]Hardware Upgrade :: ssdman3

We will be upgrading the hardware within ssdman3.a2hosting.com. Managed VPS services on this node will be disrupted while our engineers upgrade critical hardware. All Managed VPSes on this node will be restarted after the upgrade.

The maintenance has been completed. The hardware was successfully upgraded.

[RESOLVED]Hardware Upgrade :: ssdman1

We will be upgrading the hardware within ssdman1.a2hosting.com. Managed VPS services on this node will be disrupted while our engineers upgrade critical hardware. All Managed VPSes on this node will be restarted after the upgrade.

The maintenance has been completed. The hardware was successfully upgraded.