The system is experiencing issues

Past Incidents

7th May 2018

[RESOLVED] wwwsgss2.a2hosting.com :: Service Interruption

wwwsgss2.a2hosting.com is currently experiencing an interruption in service. Users will experience service degradation as a result. Our admin team is aware and is working on the issue. We will post updates as they become available.

UPDATE 11:25PM EST: We are glad to report that sgss2 is back online and operating normally.

mi3-wss1.a2hosting.com :: Interruption

mi3-wss1.a2hosting.com is currently experiencing a service interruption. Users will experience service degradation accessing websites and the Plesk Control Panel as a result.

Update 10:19AM Eastern :: Our Engineers have restored services and the server is now back up and running. We will continue to monitor the server for stability.

6th May 2018

[RESOLVED]nlss2.a2hosting.com unavailable

nlss2.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 2:55AM Eastern: Our system engineers are running fsck on the server now.

UPDATE 3:30AM Eastern: The server is back online

a2ls4.a2hosting.com :: Service Interruption

At 8:55AM Eastern our team received an alert to a service interruption. Engineers are on site and are investigating. Updates will follow.

UPDATE As of 9:35AM EST The LiteSpeed Service has now been restored to full functionality again, please let us know if you still see issues.

mi3-wss2.a2hosting.com - MySQL interruption

mi3-wss2.a2hosting.com is currently experiencing an interruption with MySQL. Users will experience service degradation as a result.

Update: 7:30AM EST - Our engineers continue to work on the issue. We will continue to post updates and details as they become available.

Update: 10:00AM EST - The MySQL service is once again available. We will continue to monitor the server for any issues.

5th May 2018

System Maintenance :: SR6

Estimated End Time: 06 May 2018 02:00 AM Eastern

Services Affected: SR6

Description: Our Systems operations team will be performing maintenance on the server SR6. The server will be offline for the duration of the maintenance. 

Update: 2:30AM EST - The server is still under maintenance at this time.

Update: 3:30AM EST - The server is still undergoing maintenance.

Update: 5:00AM EST - The server is being examined by our Operations team to resolve an issue preventing it from booting.

Update: 7:30AM EST - Our engineers are continuing to investigate and work to resolve the issue. We will continue to post updates and details as they become available.

Update: 9:15AM EST - Our engineers are currently running a file system check on the server. We will continue to provide updates as they become available.

Update: 11:15AM EST - Our engineers are currently running a file system check on the server. We will continue to provide updates as they become available.

Update: 15:45PM EST - Our engineers are currently running a file system check on the server still, this is taking some time. We will continue to provide updates as they become available.

Update: 16:45PM EST - The file system check is now complete. The server has been restarted and a few final checks are being completed at this time. We will continue to provide updates as they become available.

Update: 17:15PM EST - All services are back online and have returned to normal. Continued monitoring has indicated no further issues.

a2ls3.a2hosting.com :: Service Interruption

a2ls3.a2hosting.com is currently experiencing an interruption in service. Users will experience service degradation as a result.

UPDATE 14:16 PM Eastern: Services have been restored and we will continue to monitor the server for stability.

SSDMAN58 :: Service Interruption.

We are aware that service is impacted on ssdman58 while maintenance is being performed. We will update you as the process continues.

UPDATE 13:50 PM Eastern: Services have been restored and we will continue to monitor the server for stability.

4th May 2018

www66.a2hosting.com :: Service Interruption

www66.a2hosting.com is currently experiencing an interruption in service. Users will experience service degradation as a result.

UPDATE 3:14 PM Eastern: Services have been restored and we will continue to monitor the server for stability.

3rd May 2018

System Maintenance :: nlls7

Start Time: 06 May 2018 01:00 AM Eastern

Estimated End Time: 06 May 2018 02:00 AM Eastern

Services Affected: nlls7

Description: Our Systems operations team will be performing maintenance on the server SR6. The server will be offline for the duration of the maintenance.

wwwls7.a2hosting.com :: Service Interruption

wwwls7.a2hosting.com is currently experiencing an interruption in service. Users will experience service degradation as a result.

UPDATE 1:04 PM Eastern: Services have been fixed and we will continue to monitor the server for stability.

wwwls4.a2hosting.com :: MySQL Interruption

wwwls4.a2hosting.com is currently experiencing an interruption with MySQL. Users will experience service degradation as a result.

UPDATE 9:22 AM Eastern: MySQL has been fixed and the service is back online.

2nd May 2018

[RESOLVED]nlss4.a2hosting.com MySQL issues

nlss4.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 3:45 AM Eastern: MySQL has been fixed and the service is back online.

Email Connectivity

sr1.supercp.com through sr8.supercp.com are currently experiencing an interruption in email service. Users will experience service degradation as a result.

Update 11:48AM Eastern:: This issue has been resolved and we will continue to monitor the servers for email stability.

Update 12:10PM Eastern:: Our engineers are investigating reports of connectivity issues with mail.

Update 2:38PM Eastern:: Our engineers have implemented a fix and this has been tested to be working for longer than two hours. We will continue to monitor the server for stability.

1st May 2018

No incidents reported

30th April 2018

wwwnlssr1.supercp.com :: Service Interruption

wwwnlssr1.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 1:14PM Eastern:: This issue has been resolved and we will continue to monitor the server for stability.

Update 2:58PM Eastern :: This server is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. We will provide updates as quickly as possible.

Update 3:08PM Eastern :: This issue has been resolved and we will continue to monitor the server for stability.

[RESOLVED] Intermittent DNS Issues

Our Engineering team is investigating the root cause of an interruption of DNS outages. We will provide updates as more details are made available.

Update 1:30PM EST :: Our Engineers are still investigating this matter and are working on implementing a fix to this problem.

Update 3:25PM EST :: Our Engineers have identified the root cause of this issue and are working on resolving the issue as quickly as possible.

Update 5:40PM EST :: Engineering has concluded that this issue has been resolved for the time being. If further issues are experienced, we will re-open this notice.