The system is experiencing issues

Past Incidents

6th August 2022

mi3-vz7-vm3 :: Service Interruption

mi3-vz7-vm3 is currently experiencing a service interruption. VPS hosted on this node will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 12:09 AM EDT: Our System Operations team resolved this matter and all services are back online at this time.

5th August 2022

Singapore Datacenter :: Service Interruption

Servers within our Singapore data centre are currently experiencing a service interruption. Users hosted within the Singapore data centre will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 10:40PM EDT: Our System Operations team continues to work toward resolving the interruption. We will provide updates as they're made available.

UPDATE 12:15AM EDT: Our Engineers are still working on this issue and monitoring the service. We will update the thread once more information is available in this regard. 

UPDATE 12:16AM EDT: Issues affecting the Singapore data centre have been resolved. Please do not hesitate to reach out to our support team should you encounter any issues.

[RESOLVED] MI3-TS13 :: Service Interruption

MI3-TS13 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 12:10 PM EDT: The issues affecting the service have been resolved at this time. Please reach out to our Support team if you are still experiencing issues.

[RESOLVED] MI3-TR100 :: Service Interruption

MI3-TR100 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 12:10 PM EDT: The issues affecting the service have been resolved at this time. Please reach out to our Support team if you are still experiencing issues.

[RESOLVED] MI3-TS100 :: Service Interruption

MI3-TS100 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 12:10 PM EDT: The issues affecting the service have been resolved at this time. Please reach out to our Support team if you are still experiencing issues.

4th August 2022

[RESOLVED] mi3-sr3 :: Service Interruption

mi3-sr3 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 9:00 PM EDT: Issues on server have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

3rd August 2022

[COMPLETED] mi3-sr100 :: Scheduled Maintenance

Start Date: August 4th (Thursday)

Time: 01:00 AM EDT (01:00 AM Server Time)

Services Affected:

mi3-sr100.supercp.com

Description: Our System Operations team will be performing scheduled maintenance on mi3-sr100.supercp.com. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 1:00AM EDT: The scheduled maintenance has begun. We will provide additional updates as they become available.

UPDATE 1:20AM EDT: Maintenance has been completed. If you experience any issues with the service, please do not hesitate to contact our live support for assistance.

2nd August 2022

[RESOLVED] sg1-ts103 :: Service Interruption

sg1-ts103 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 3:41PM EDT: The issues affecting the service have been resolved at this time. Please reach out to our Support team if you are still experiencing issues.

1st August 2022

No incidents reported

31st July 2022

No incidents reported