No Active Incidents Reported

Incidents

8th January 2022

[COMPLETED] sgss3 :: Scheduled Maintenance

Start Date: Friday, January 8, 2022

End Date: Friday, January 8, 2022

Time: 1:00 PM - 3:00 PM EST (January 9, 2022 2:00 AM - 4:00 AM Singapore Time)

Description: Our System Operations team will be performing scheduled maintenance on sgss3.a2hosting.com. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE:: As of 1:08 PM EST, This maintenance has now been completed.

[RESOLVED] Multiple Servers: MySQL service interruption

Multiple Shared/Reseller/Turbo servers are currently experiencing a MySQL service interruption. Users hosted on these servers will experience MySQL service degradation as a result. Our System Operations team is investigating the root cause of this problem. We will provide updates as more details are made available. We appreciate your understanding and patience.

UPDATE: 05:10am EST: Our engineers were able to resolve the incident. All services are fully operational again. We appreciate your patience in this matter! If you continue to experience any issues with the MySQL service, please do not hesitate to contact our live support for assistance. 

[COMPLETED] ssr15 :: Service Interruption

Description: Our System Operations team will be performing scheduled maintenance on ssr15.a2hosting.com. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 1:00AM EST: Our Engineers have started the maintenance. We will post updates as we make progress. We sincerely appreciate your patience and understanding during the maintenance.

UPDATE 1:15AM EST: The maintenance has been completed successfully, the service is fully operational again.

7th January 2022

[RESOLVED] Multiple Servers :: MySQL Interruption

Multiple servers are currently experiencing a MySQL service interruption. Users hosted on this server will experience MySQL service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. We appreciate your understanding and patience!

Update 05:25 AM EST:  All websites are up and running again. Users may get errors in PHPMyAdmin interface and MySQL section on the cPanel. Our engineers are working on the resolution. We will provide more updates here as soon as they are available.

Update 06:30 AM EST: The incident has been resolved, services are operational again. If you continue to experience any issues with the MySQL service, please do not hesitate to contact our live support for assistance. 

6th January 2022

[RESOLVED] nlls2 :: MySQL Interruption

nlls2.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 11:29 PM EST (5:29 AM Amsterdam): Our Engineers are still working on this. We will post updates as more information becomes available. We sincerely appreciate your patience and understanding in the meanwhile.

UPDATE 00:30 AM EST (6:30 AM Amsterdam): Our Engineers continue to work on the server. We highly appreciate your understanding in this matter. We will post updates as more information becomes available.

UPDATE 01:20 AM EST (7:20 AM Amsterdam): Our Engineering team continues to work on the resolution. We will provide updates as they're made available. Thank you for your understanding and patience.

UPDATE 02:15 AM EST (8:15 AM Amsterdam): The issue has been resolved and the MySQL service is operational again. If you continue to experience any issues, please do not hesitate to contact our live support for assistance.

[COMPLETED] a2ss43 :: Scheduled Maintenance

Description: Our System Operations team will be performing scheduled maintenance on a2ss43.a2hosting.com. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

Update 02:20 AM EST: Maintenance is completed successfully, services are back to normal.

5th January 2022

[COMPLETED]sgss2 :: Scheduled Maintenance

Start Date: Friday, January 7, 2022

End Date: Friday, January 7, 2022

Time: 1:00 PM - 3:00 PM EST (January 8, 2022 2:00 AM - 4:00 AM GMT+8)

Description: Our System Operations team will be performing scheduled maintenance on sgss2.a2hosting.com. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 1:07 PM EST: Our System Operations team completed the scheduled maintenance. All services are back online at this time.

[RESOLVED]az1-vz7-vm2 :: Service Interruption

az1-vz7-vm2.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 5:50AM: Issues on az1-vz7-vm2 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

4th January 2022

No Active Incidents Reported

3rd January 2022

No Active Incidents Reported

2nd January 2022

[RESOLVED]Arizona Network Maintenance

Start Date: Sunday, January 2, 2022

End Date: Sunday, January 2, 2022

Start Time: 4:00 AM EST

End Time: 6:00 AM EST

Services Affected:

Arizona Data Center

Description: This maintenance is from one of our network service providers in Arizona. Users may experience a brief service interruption while the maintenance is performed.

Update 6:00 AM EST: The maintenance period is complete, services are once again available.