Past Incidents

ssr12.supercp.com is currently experiencing a service interruption for emergency maintenance. Users hosted on this server will experience service degradation as a result. Our System Operations team is working on this now. We will provide updates as more details are made available.

UPDATE 10:40 AM EST: Our System Operations team has resolved this matter and all services are back online at this time.

Start Date: Thursday, December 18, 2020

End Date: Thursday, December 18, 2020

Time: 9:00 AM - 12:00 PM EST (10:00 PM, Singapore time - 12:00 AM (Dec-19),  Singapore time)

Services Affected:

sg1-bk3.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on this server. Users will experience brief service interruptions while the routine scheduled maintenance is performed.

Update 4:02 AM EST: Maintenance will begin shortly, updates will be provided when the maintenance is complete.

Update 4:13 AM EST: Maintenance has been completed at this time. Services are once again available.

Start Date: Thursday, December 17, 2020

End Date: Thursday, December 17, 2020

Time: 2:00 AM - 6:00 AM EST

Services Affected:

a2ss53.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on this server. Users will experience brief service interruptions while the routine scheduled maintenance is performed.

Update 2:03 AM EST: Maintenance will begin shortly, updates will be provided when the maintenance is complete.

Update 2:26 AM EST: Maintenance has been completed at this time. Services are once again available.

We have received reports some of our clients are currently unable to send emails to gmail.com addresses. We are actively investigating the root cause of this interruption. We will provide updates as more details are made available. We sincerely apologize for any inconvenience in this regard.

UPDATE 6:06 PM EST: Gmail has confirmed it is an issue on their end. You can find more details at the URL below.

https://www.google.com/appsstatus#hl=en&v=issue&sid=1&iid=a8b67908fadee664c68c240ff9f529ab

UPDATE 7:00PM EST: Google has confirmed this as resolved. Please feel free to reach out to our live support if you are still facing any issues.

mi3-ts4.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 3:05 PM EST: Our System Operations team has resolved this matter and all services are back online at this time.