No Active Incidents Reported

Incidents

15th November 2020

No Active Incidents Reported

14th November 2020

No Active Incidents Reported

13th November 2020

mi3-sr6.supercp.com :: Scheduled Maintenance

Start Date: Friday, November 13, 2020

End Date: Friday, November 13, 2020

Time: 2:00 AM - 6:00 AM EDT 

Services Affected:

mi3-sr6.supercp.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience service interruptions while the routine scheduled maintenance is performed.

UPDATE 2:00AM EST: The maintenance on mi3-sr6.a2hosting.com has begun. More updates will be provided when they become available.

UPDATE 2:17AM EST: Maintenance has been completed at this time. Services are once again available.

12th November 2020

Live Chat :: Scheduled Maintenance

Start Date: Thursday, November 12, 2020

End Date: Thursday, November 12, 2020

Time: 9:00 PM - 10:00 PM EST (02:00 AM - 03:00 AM UTC)

Description: Our System Operations team will be performing routine scheduled maintenance on our Live Chat system. Customers will be unable to contact us directly through our Live Chat. Our telephone & ticket system at https://my.a2hosting.com will be available.

Update 10:00 PM EST: Maintenance has been completed at this time and live chat is once again available.

[RESOLVED] A2Hosting.com :: Intermittent Connectivity

A2Hosting.com is currently experiencing intermittent connectivity issues. Users attempting to access the website may experience intermittent connectivity & service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 4:15PM: Issues on A2hosting.com have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

Singapore DC :: Intermittent Connectivity Issues

Multiple servers in our Singapore data center are currently experiencing intermittent connectivity issues. Some users hosted in this data center will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 3:50AM EST: This issue has been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

Amsterdam DC :: Intermittent Connectivity Issues

Multiple servers in our Amsterdam data center are currently experiencing intermittent connectivity issues. Some users hosted in this data center will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 3:50AM EST: This issue has been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

11th November 2020

No Active Incidents Reported

10th November 2020

[RESOLVED] nlssdman33 :: Service Interruption

nlssdman33 is currently experiencing a service interruption. VPS hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 6:20PM EST: Issues on nlssdman33 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

9th November 2020

sg1-ts2 :: MYSQL service Interruption

sg1-ts2 is currently experiencing a MySQL interruption. Users hosted on this server will experience MySQL errors as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update (Nov-10-2020) 4:55AM EST: Our System Operations team is still working to resolve the issues affecting MySQL. Further updates will be provided as they become available.

UPDATE (Nov-10-2020) 8:55 AM EST: Our System Operations team is still working to stabilize the issues affecting MySQL. We will continue to provide updates as they're made available.

UPDATE (Nov-10-2020) 12:41 PM EST: Our System Operations team continues to work toward stabilizing the issues affecting MySQL. We will continue to provide updates as they're made available.

UPDATE (Nov-10-2020) 2:55 PM EST: Our System Operations team is still working on stabilizing the issues affecting MySQL. We will continue to provide updates as they're made available.

[RESOLVED]az1-sr9 :: Scheduled Maintenance

Start Date: Monday, November 9 

End Date: Monday, November 9 

Time: 4:00 AM - 8:00 AM EDT 

Services Affected:

az1-sr9.supercp.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

Update 3:55AM EDT: Maintenance will begin shortly, updates will be provided when the maintenance is complete.

Update 4:55AM EDT: Maintenance has been completed at this time. Services are once again available.

8th November 2020

[RESOLVED]nlssr2 :: Scheduled Maintenance

Start Date: Sunday, November 8, 2020

Start Date: Sunday, November 8, 2020

Time: 8:00 PM - 11:00 PM EST (2AM - 5AM NL time, November 9, 2020)

Services Affected:

nlssr2.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 8:04PM EDT: The maintenance on nlssr2.a2hosting.com has begun. More updates will be provided when they become available.

UPDATE 11:51 EDT: The maintenance for nlssr2.a2hosting.com is still ongoing. More updates will be provided when they become available.

UPDATE 9 Nov 2020 2:30AM EDT: The maintenance for nlssr2.a2hosting.com has been completed. Services are once again available.