No Active Incidents Reported

Incidents

27th November 2019

[RESOLVED] ssdman30 :: Service Interruption

ssdman30 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 03:55 PM EST: Our System Operations team has resolved this matter and all VPS servers hosted on this node are back online.

26th November 2019

No Active Incidents Reported

25th November 2019

Live Chat :: Scheduled Maintenance

Start Date: Friday, December 7, 2019

End Date: Friday, December 7, 2019

Time: 12:00 AM - 1:00 AM EST (05:00 AM - 06:00 AM UTC)

Description: Our System Operations team will be performing routine scheduled maintenance on our Live Chat system. Customers will be unable to contact us directly through our Live Chat. Our telephone & ticket system at https://my.a2hosting.com will be available.

Update 1:00 AM EST: Maintenance has been completed at this time and live chat is once again available.

[RESOLVED]nlss8 :: Service Interruption

nlss8.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 11:18 AM EST: Our System Operations team has resolved this matter and all services are back online at this time.

[RESOLVED] SGSSDMAN11 :: Service Interruption

SGSSDMAN11 - is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 11:25AM EST:  Issues on SGSSDMAN11 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

a2ls22 :: MySQL Interruption

MySQL a2ls22 is currently experiencing a service interruption. Users hosted on this server may experience database errors on their websites. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 1:45AM EST:  Issues on a2ls22 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

24th November 2019

[RESOLVED]MI3-SR1:: Service Interruption

mi3-sr1 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 10:28 PM EST: Our System Operations team has resolved this matter and MI3-SR1 services are back online.

23rd November 2019

[RESOLVED] NLLS7 :: Service Interruption

NLLS7 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 3:43 PM EST: Our System Operations team has resolved this matter and all VPS servers hosted on this node are back online.

[RESOLVED] nlssdman23 :: Service Interruption

nlssdman23 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 12:31 PM EST: Our System Operations team has resolved this matter and all VPS servers hosted on this node are back online.

22nd November 2019

mi3-ss33 :: Service Interruption

mi3-ss33 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 11:32PM EST:  Issues on mi3-ss33 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

nlssdman21 :: Service Interruption

nlssdman21 is currently experienced a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 07:28AM: Our System Operations team was able to resolve the issue. Services on nlssdman21 are once again available.

21st November 2019

az1-ss26 :: Service Interruption

az1-ss26 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 11:40PM EST:  Issues on az1-ss26 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

az1-ls14 :: MySQL Interruption

MySQL az1-ls14 is currently experiencing a service interruption. Users hosted on this server may experience database errors on their websites. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 10:50PM EST:  Issues on az1-ls14 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

[RESOLVED]mi3-wts4 :: Emergency Maintenance

We are currently aware of Emergency Maintenance being performed on mi3-wts4.a2hosting.com. Users on the server will be unable to reach their services as a result. Expected downtime time is two to four hours. 

UPDATE 12:55 PM EST: Our System Operations has completed maintenance and all services are back online.

20th November 2019

No Active Incidents Reported