No Active Incidents Reported

Incidents

11th February 2019

[RESOLVED] a2s85.a2hosting.com :: Service Interruption

a2s85.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

As of 3:05PM EST ::  We're please to announce this issue has now been corrected and a new PHP Selector is now available in cPanel for you to use.  If you have any questions, please let us know vis ticket or chats.

[RESOLVED]ssdman81

VPS node ssdman81  is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 7:20 Am EST: The node and all affected VPSes are back online.

[RESOLVED]sgss4 :: Apache

sgss4.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 02:00 AM EST: The server is still being worked on and we do not have any new updates at the moment.

UPDATE 2:45 AM EST: The server is still being worked on.

UPDATE 3:40 AM EST: The issue has been fixed and all services are back online.

[RESOLVED]az1-ss5 :: Inacessible

az1-ss5.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 1:00 AM EST: The server is back online.

10th February 2019

No Active Incidents Reported

9th February 2019

No Active Incidents Reported

8th February 2019

Scheduled Maintenance :: Multiple Servers

Start Date: Friday, February 15, 2019

End Date: Saturday, February 16, 2019

Time: 4:00 PM - 12:00 AM EST (9:00 PM - 5:00 AM UTC)

Services Affected:

a2ss5.a2hosting.com

a2ss44.a2hosting.com 

a2ss45.a2hosting.com 

a2ss46.a2hosting.com

a2ss47.a2hosting.com

a2ss48.a2hosting.com

a2ss49.a2hosting.com

a2ss50.a2hosting.com

a2ss51.a2hosting.com

a2ss52.a2hosting.com

Description: Our Systems Engineering team will be performing routine scheduled maintenance. Some users will experience a brief service interruption (approximately five minutes) while services are restarted.

Scheduled Maintenance :: Multiple Servers

Start Date: Thursday, February 14, 2019

End Date: Friday, February 15, 2019

Time: 4:00 PM - 12:00 AM EST (9:00 PM - 5:00 AM UTC)

Services Affected:

a2ss4.a2hosting.com

a2ss35.a2hosting.com

a2ss36.a2hosting.com

a2ss37.a2hosting.com

a2ss38.a2hosting.com

a2ss39.a2hosting.com

a2ss40.a2hosting.com

a2ss41.a2hosting.com

a2ss42.a2hosting.com

a2ss43.a2hosting.com

Description: Our Systems Engineering team will be performing routine scheduled maintenance. Some users will experience a brief service interruption (approximately five minutes) while services are restarted.

Scheduled Maintenance :: Multiple Servers

Start Date: Wednesday, February 13, 2019

End Date: Thursday, February 14, 2019

Time: 4:00 PM - 12:00 AM EST (9:00 PM - 5:00 AM UTC)

Services Affected:

a2ss3.a2hosting.com

a2ss26.a2hosting.com

a2ss27.a2hosting.com

a2ss28.a2hosting.com

a2ss29.a2hosting.com

a2ss30.a2hosting.com

a2ss31.a2hosting.com

a2ss32.a2hosting.com

a2ss33.a2hosting.com

a2ss34.a2hosting.com

a2ss24.a2hosting.com

a2ss25.a2hosting.com

Description: Our Systems Engineering team will be performing routine scheduled maintenance. Some users will experience a brief service interruption (approximately five minutes) while services are restarted.

Scheduled Maintenance :: Multiple Servers

Start Date: Tuesday, February 12, 2019

End Date: Wednesday, February 13, 2019

Time: 4:00 PM - 12:00 AM EST (9:00 PM - 5:00 AM UTC)

Services Affected:

a2ss2.a2hosting.com

a2ss16.a2hosting.com

a2ss17.a2hosting.com

a2ss19.a2hosting.com

a2ss20.a2hosting.com

a2ss21.a2hosting.com

a2ss22.a2hosting.com

a2ss23.a2hosting.com

a2ss24.a2hosting.com

a2ss25.a2hosting.com

Description: Our Systems Engineering team will be performing routine scheduled maintenance. Some users will experience a brief service interruption (approximately five minutes) while services are restarted.

Scheduled Maintenance :: Multiple Servers

Start Date: Monday, February 11, 2019

End Date: Tuesday, February 12, 2019

Time: 4:00 PM - 12:00 AM EST (9:00 PM - 5:00 AM UTC)

Services Affected:

a2s86.a2hosting.com

a2s87.a2hosting.com

a2s88.a2hosting.com

a2ss1.a2hosting.com

a2ss10.a2hosting.com

a2ss11.a2hosting.com

a2ss12.a2hosting.com

a2ss13.a2hosting.com

a2ss14.a2hosting.com

a2ss15.a2hosting.com

Description: Our Systems Engineering team will be performing routine scheduled maintenance. Some users will experience a brief service interruption (approximately five minutes) while services are restarted.

Scheduled Maintenance :: Multiple Servers

Start Date: Monday, February 11, 2019

End Date: Monday, February 11, 2019

Time: 8:00 AM - 4:00 PM EST (1:00 PM - 9:00 PM UTC)

Services Affected:

nlsrc2.supercp.com - COMPLETE

nlsrc3.supercp.com - COMPLETE

nlsrc4.supercp.com - COMPLETE

nlssr3.supercp.com - COMPLETE

nlssr4.supercp.com - COMPLETE

sgsrc2.supercp.com - UNDERWAY

sgssr1.supercp.com

sgssr2.supercp.com

sgssr3.supercp.com

Description: Our Systems Engineering team will be performing routine scheduled maintenance. Some users will experience a brief service interruption (approximately five minutes) while services are restarted.

Maintenance has currently been delayed. We will update with more information and a new expected schedule.

Maintenance notifications will be sent out on a per server basis as the maintenance windows begins on each server.

Scheduled Maintenance :: Multiple Servers

Start Date: Sunday, February 10, 2019

End Date: Monday, February 11, 2019

Time: 4:00 PM - 12:00 AM EST (9:00 PM - 5:00 AM UTC) - 

Services Affected:

a2d1.a2hosting.com

a2s76.a2hosting.com

a2s77.a2hosting.com

a2s79.a2hosting.com

a2s80.a2hosting.com

a2s81.a2hosting.com - COMPLETE

a2s82.a2hosting.com - COMPLETE

a2s83.a2hosting.com - COMPLETE

a2s84.a2hosting.com

a2s85.a2hosting.com - COMPLETE

Description: Our Systems Engineering team will be performing routine scheduled maintenance. Some users will experience a brief service interruption (approximately five minutes) while services are restarted.

Maintenance has currently been delayed. We will update with more information and a new expected schedule.

Maintenance notifications will be sent out on a per server basis as the maintenance windows begins on each server.

[FINISHED]Scheduled Maintenance :: Multiple S

Start Date: Sunday, February 10, 2019

End Date: Sunday, February 10, 2019

Time: 8:00 AM - 4:00 PM EST (1:00 PM - 9:00 PM UTC)

Services Affected:

nlss1.a2hosting.com - COMPLETE

nlss2.a2hosting.com - COMPLETE

nlss3.a2hosting.com - COMPLETE

nlss4.a2hosting.com - COMPLETE

nlss5.a2hosting.com - COMPLETE

nlss6.a2hosting.com - COMPLETE

nlss7.a2hosting.com - COMPLETE

nlss8.a2hosting.com - COMPLETE

nlss9.a2hosting.com - COMPLETE

sgss1.a2hosting.com - COMPLETE

sgss2.a2hosting.com - COMPLETE

sgss3.a2hosting.com - COMPLETE

sgss4.a2hosting.com - Still worked on: sgss4.a2hosting.com

sgss5.a2hosting.com - COMPLETE

nlsrc1.supercp.com

Description: Our Systems Engineering team will be performing routine scheduled maintenance. Some users will experience a brief service interruption (approximately five minutes) while services are restarted.

The maintenance time window has been extended. We will post updates as the process continues.

The maintenance of all servers except nlsrc1.supercp.com has been finished. nlsrc1.supercp.com will be moved to another maintenance window.

sgss4.a2hosting.com is still experiencing issues and we have opened a sešarate status post for it: https://a2status.com/incident/826

[RESOLVED]Support Live Chat not available

The Support Live Chat is currently not available due to technical issues. Please address all your issues through support tickets or phones. 

Thank you.

7th February 2019

[RESOLVED]az1-ss5 :: Service Interruption

az1-ss5.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 8:25 AM EST: Our System Operations team has corrected this issue and all services are back online at this time.

6th February 2019

No Active Incidents Reported

5th February 2019

[RESOLVED] AZ1-LS2 :: Service Interruption

AZ1-LS2 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 17:48 EST: AZ1-LS2 is back onilne and running properly after a reboot.

4th February 2019

No Active Incidents Reported