The system is experiencing issues

Past Incidents

20th October 2024

No incidents reported

19th October 2024

No incidents reported

18th October 2024

No incidents reported

17th October 2024

[RESOLVED] Service Interruption :: Michigan DC

We are currently experiencing intermittent service interruptions at our Michigan Data Center. Users hosted in this Data Center may notice some service degradation as our system engineers investigate the situation.

UPDATE 9:45 PM ET: Our Network Engineers have determined that the disruptions are caused by a massive 400GB DDoS attack. This significant network attack has impacted services, and our team is actively working with upstream providers to resolve the issue.

UPDATE 10:30 PM ET: The issue has been successfully resolved, and services should now be functioning normally. We will continue to monitor the network closely to ensure ongoing stability. If you encounter any residual issues, please reach out to our customer support team for assistance. We appreciate your understanding regarding the extended response time during this incident.

We sincerely apologize for any inconvenience this may have caused and thank you for your patience and understanding during this time.

16th October 2024

No incidents reported

15th October 2024

No incidents reported

14th October 2024

[RESOLVED]Scheduled Maintenance: sg1-lr1

Date: Monday, October 14

Time: 1:00 PM – 2:00 PM ET

Services Affected:

sg1-lr1

Description: Our System Operations team will perform scheduled maintenance on sg1-lr1. Users may experience brief service interruptions during this time. We will update this maintenance in this thread as it becomes available.

UPDATE 1:00PM ET: Our System Operations team has begun the maintenance.

UPDATE 2:00PM ET: The maintenance has been completed, services are online and available.