Past Incidents

Start Date: Wednesday, April 17th, 2024 

End Date: Thursday, April 18th, 2024 

Time: 9:00 PM - 9:00 AM EDT (6:00PM - 6:00AM MDT)

Description: Our Engineering team is scheduled to perform routine maintenance at the Arizona data center. We anticipate no interruptions to your service during this time.

Please refer to this thread for all updates related to the maintenance.

UPDATE 9:00 PM EDT: The maintenance has started.

UPDATE 9:00 AM EDT: The maintenance was completed.

We detected intermittent performance issues impacting some VPS servers in our Michigan data center. Our Network Engineers are actively investigating to identify the root cause of this problem, and we will keep you informed with updates as we gather more information.

UPDATE 7:55 AM EDT: Our Engineering team has resolved the issue. Services are online and available at this time.

az1-ts3 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE 10:33 PM EDT: The issue has been resolved, and services are now back to normal operation. We appreciate your patience and understanding during this time. If you encounter any further problems, please don't hesitate to reach out to our customer support team. We're here to help.