Past Incidents

27th February 2024

No incidents reported

26th February 2024

[RESOLVED] az1-tr102 :: Service Interruption

az1-tr102 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

8:39 PM EST: Issues on az1-tr102 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

25th February 2024

No incidents reported

24th February 2024

No incidents reported

23rd February 2024

No incidents reported

22nd February 2024

No incidents reported

21st February 2024

ssr11 :: Service Interruption

ssr11 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

11:40 AM EST: Issues on ssr11 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[COMPLETED] Michigan DataCenter :: Scheduled Network Maintenance

Start Time: February 21 (Wednesday), 2023 at 12:00 AM EST

End Time: February 21 (Wednesday), 2023 at 05:00 AM EST

Description: Our System Operations team will be performing scheduled maintenance on the Michigan Datacenter. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 12:00 AM EST: Our System Operations team started this maintenance. We appreciate your patience and understanding and further updates will be provided as they become available.

04:10 AM ET: The maintenance has been completed.

20th February 2024

[COMPLETED] Arizona Data Center :: Scheduled Network Maintenance

Start Date: Tuesday, February 20, 4:00 AM EST

Description: Our System Operations team will be performing scheduled maintenance on the Arizona data center. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

04:20 AM ET: The maintenance has been completed.

19th February 2024

[RESOLVED] az1-lr3 :: Service Interruption

az1-lr3 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

10:19 PM EST: Issues on az1-lr3 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.