Past Incidents

mi3-sr18 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

02:52 PM :: The issue has been resolved by our Operations team and activity is back to normal. If you are still encountering issues, please don't hesitate to contact us.

Sectigo is currently experiencing degraded performance with its issuing platforms. Users will experience delays with free SSL certificates being issued or renewed as a result.

You can view Sectigo's status page here:

https://sectigo.status.io/ 

We will provide further updates as they're made available.

UPDATE: The SSL issues with Sectigo were resolved around 2:00PM Eastern Time, however delays are still happening. Please reach out to support if your SSL certificate isn't generating.

Server hostname: mi3-lr1.supercp.com

Server Time: Dec 16, Sat 02:00 AM ET

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 1:50 AM EST: Our Engineers will start this maintenance shortly. We appreciate your patience and understanding and further updates will be provided as they become available.

UPDATE 2:00 AM EST: Our Engineers have started the maintenance. Users hosted on this server will experience service degradation as a result. We will provide updates as more details are made available. 

UPDATE 2:15 AM EST: The maintenance has been completed. 

Server hostname: mi3-sr18.supercp.com

Server Time: Friday, Dec 15, 2:00 AM ET

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 1:50 AM EST: Our Engineers will start this maintenance shortly. We appreciate your patience and understanding and further updates will be provided as they become available.

UPDATE 2:00 AM EST: Our Engineers have started the maintenance. Users hosted on this server will experience service degradation as a result. We will provide updates as more details are made available. 

UPDATE 2:18 AM EST: The maintenance has been completed.