The system is experiencing issues

Past Incidents

3rd July 2023

No incidents reported

2nd July 2023

No incidents reported

1st July 2023

No incidents reported

30th June 2023

az1-tr102 :: Service Interruption

az1-tr102 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE 10:51PM ET: The server had three brief interruptions, and all services should be back online at this time. Please reach out to our Support Team should you encounter any further issues.

29th June 2023

No incidents reported

28th June 2023

sg1-ts108 :: Service Interruption

sg1-ts108 is currently experiencing intermittent service interruptions. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of these intermittent interruptions. We will provide updates as more details are made available.

UPDATE 1:15PM EDT: Our System Operations team is still investigating the cause of these issues. Further updates will be provided as they are available. Thank you for your patience.

UPDATE 3:45PM EDT: Our System Operations team was able to identify and resolve the cause of the interruptions. We appreciate your patience while we corrected these issues.

27th June 2023

sg1-ts107 :: Service Interruption

sg1-ts107 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 10:31 PM ET: Our System Operations team is still working on the server at this time. Additional updates will be provided within this thread as it becomes avaialble.

UPDATE 11:12 PM ET: Our System Operations team has corrected the issue and all services should be back online at this time. Please reach out to our Support Team should you encounter any further issues.