The system is experiencing issues

Past Incidents

11th February 2023

[COMPLETED] Singapore :: Scheduled Maintenance

Start Date: Saturday, February 11, 2023

End Date: Saturday, February 11, 2023

Time: 12:00 PM - 1:00 PM EST (February 12, 2023 01:00 AM SGT)

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 12:00PM EST: We have started the maintenance. We will post updates as we make progress. We appreciate your patience and understanding in the meanwhile.

UPDATE 1:00 PM EST: This maintenance has now been completed, please let us know if you see any issues.

10th February 2023

No incidents reported

9th February 2023

No incidents reported

8th February 2023

[COMPLETED] Michigan: Network maintenance

Start Date: Thursday, February 8th, 12:00 AM EST

End Date: Thursday, February 8th, 4:00 AM EST

Time: 12:00 AM - 4:00 AM EST

Description: Our System Operations team will be performing scheduled maintenance in our Michigan Data Center. Users may experience a service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 12:00 AM EST: The scheduled maintenance has started at this time. We will provide updates directly within this thread as they become available.

UPDATE 12:45 AM EST: The scheduled maintenance is still proceeding. Further updates will be provided as they become available.

UPDATE 1:55 AM EST: This maintenance has now been completed, please let us know if you see any issues.

7th February 2023

No incidents reported

6th February 2023

[RESOLVED] sg1-ls4 :: Service Interruption

sg1-ls4 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this issue. We will provide updates as more details are made available.

UPDATE 6:24 PM ET: Our System Operations team has resolved this matter and all services are back online.

[RESOLVED] ssr14 :: Service Interruption

ssr14 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 12:50 PM: Our System Operations team was able to resolve all issues affecting az1-ss34.a2hosting.com. Services are available. We appreciate your patience and understanding.

[RESOLVED] ssr1 :: Service Interruption

ssr1 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 12:50 PM: Our System Operations team was able to resolve all issues affecting az1-ss34.a2hosting.com. Services are available. We appreciate your patience and understanding.

[COMPLETED] sgssdman27 :: Scheduled Maintenance

Start Date: Monday, February 6, 2023

End Date: Monday, February 6, 2023

Time: 12:00 PM - 2:00 PM EST (February 7, 2022 1:00 AM - 3:00 AM GMT)

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

As of 12:00 PM EST :: This Maintenance has now started.

As of 12:25 PM EST :: We have now completed this maintenance, please let us know if you experience any issues.

5th February 2023

[RESOLVED] mi3-ss2 :: Service Interruption

mi3-ss2 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

03:00 AM EST: Our Engineers have resolved the problem. The server is up and running again. if you face any issues, please, reach out to our support.

4th February 2023

Sectigo SSL :: Scheduled Maintenance

Start Date: Saturday, February 4th, 2023

End Date: Saturday, February 4th, 2023

Time: 07:00 PM - 09:00 PM EST

Services Affected: All platforms using free Sectigo SSL certificates.

 

Description: Our vendor Sectigo anticipates that its certificate issuing platform will be unavailable for up to 2 hours. SSL certificate requests during this time will be delayed.

UPDATE 7:00 PM ET: The scheduled maintenance for Sectigo has begun. We will provide updates as they become available.

UPDATE 9:00 PM ET: The scheduled maintenance for Sectigo has been completed.