Past Incidents

Start Date: Wednesday, November 16, 2022

Time: 1:30 AM EST

Server time: 1:30 AM EST 

Services Affected: Multiple Hardware

Description: Our System Operations team will be performing scheduled maintenance on some servers in our Michigan Datacenter. Users may experience a brief service interruption or latency while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 01:55 AM ET: The maintenance is completed successfully.

Server sg1-ls4 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this issue. We will provide updates as more details are made available.

UPDATE 1:55AM EST: Our System Operations team is still working to restore service to sg1-ls4. We will have further updates as they become available.

UPDATE 2:25AM EST: Our System Operations team was able to identify and correct the issue affecting sg1-ls4. Services are once again available.

Start Date: Saturday, December 10, 2022

End Date: Saturday, December 10, 2022

Time: 3:00 AM - 4:00 AM EST (December 10, 2022 1:00 AM - 3:00 AM MST)

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 3:00AM EST: The maintenance will begin shortly.

UPDATE 3:10AM EST: The maintenance has been completed at this time.