The system is experiencing issues

Past Incidents

1st March 2022

[RESOLVED] Netherlands Datacenter :: Network Maintenance

Start Date: Tuesday, March 1, 2022

End Date: Tuesday, March 1, 2022

Time: 8:00 PM - 10:00 PM EST (2:00AM to 4:00AM Amsterdam)

Description: Our Network Engineering team is performing network maintenance in our Netherlands Datacenter. Users may experience a brief service interruption while the routine maintenance is performed. We will update this thread with progress updates. We sincerely appreciate your patience and understanding in the meanwhile.

[RESOLVED]nl1-ss22 :: Intermittent Connectivity Issues

Our System Engineers are investigating reports of intermittent connectivity issues in our Netherlands data center. We will provide further updates as they're made available.

Update 7:45 AM EST: Our System Engineers have identified this issue and it is isolated to the nl1-ss22.a2hosting.com server. Our System Engineers will continue to investigate and work to correct the issue affecting nl1-ss22. 

UPDATE 10:00 AM EST: Our System Engineers have mitigated this issue, we are still seeing some slowness on sites but generally, the services will be up and running.  We are still monitoring the situation.

UPDATE 1:20 PM EST: All services will be up and running, if you're still seeing issues please reach out to our team via ticket or chat.  We are still monitoring for any changes.

28th February 2022

nl1-ss22 :: Service Interruption

nl1-ss22 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 3:00AM EST: Our System Operations team was able to identify and correct the issue. All services on nl1-ss22 are available.

[RESOLVED] Singapore Datacenter :: Scheduled Maintenance

Start Date: Tuesday, March 1, 2022

End Date: Wednesday, March 2, 2022

Time: 10:30 PM - 12:30 AM EST (3:30AM to 5:30AM GMT)

Description: Our Network Engineering team is performing network maintenance in our Singapore Datacenter. Users may experience a brief service interruption while the routine maintenance is performed. We will update this thread with progress updates. We sincerely appreciate your patience and understanding in the meanwhile.

UPDATE 10:30 PM EST: Our Network Engineers have started this maintenance. We will post updates as we make progress. We sincerely appreciate your patience and understanding in the meanwhile.

UPDATE 12:30 AM EST: Maintenance has been completed at this time. Services are once again available.

Singapore Datacenter :: Scheduled Maintenance

Start Date: Monday, February 28, 2022

End Date: Tuesday, March 1, 2022

Time: 10:30 PM - 12:30 AM EST (3:30AM to 5:30AM GMT)

Description: Our Network Engineering team is performing network maintenance in our Singapore Datacenter. Users may experience a brief service interruption while the routine maintenance is performed. We will update this thread with progress updates. We sincerely appreciate your patience and understanding in the meanwhile.

27th February 2022

[COMPLETED] Netherlands Datacenter :: Network Maintenance

Start Date: Monday, February 28, 2022

End Date: Monday, February 28, 2022

Time: 8:00 PM - 10:00 PM EST (2:00AM to 4:00AM Amsterdam)

Description: Our Network Engineering team is performing network maintenance in our Netherlands Datacenter. Users may experience a brief service interruption while the routine maintenance is performed. We will update this thread with progress updates. We sincerely appreciate your patience and understanding in the meanwhile.

UPDATE 8:00PM EST: Our Engineers have started the maintenance, we will post updates as more information becomes available in this regard. We sincerely appreciate your patience and understanding in the meanwhile.

UPDATE 9:00PM EST: Our Engineers are still working on this, we will post an update once the maintenance has been completed.

UPDATE 10:30PM EST: Maintenance has been completed. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

26th February 2022

No incidents reported

25th February 2022

nl1-ts7 :: Service Interruption

nl1-ts7.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 4:35AM EST: Our Engineers resolved this issue and all services are online at this time. 

24th February 2022

Client Area :: Service Interruption

Users may experience issues connecting to my.a2hosting.com. Our operations department is investigating this issue. We will update you accordingly.

UPDATE 1:00AM EDT: Client area issues have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

23rd February 2022

[RESOLVED] sg1-ts100 :: Service Interruption

sg1-ts100 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE: Services are up and running and our team is continuously monitoring the server. If you experience any issues with the service, please do not hesitate to contact our live support for assistance.

22nd February 2022

Arizona Datacenter :: Scheduled Maintenance

Start Date: Thursday, February 24, 2022

End Date: Friday, February 25, 2022

Time: 9:00 PM - 12:00 AM EST (7:00 PM - 10:00 PM MST)

Description: Our Network Engineering team is performing network maintenance in our Arizona Datacenter. Users may experience a brief service interruption while the routine maintenance is performed. We will provide updates as they're made available.

Arizona Datacenter :: Scheduled Maintenance

Start Date: Wednesday, February 23, 2022

End Date: Thursday, February 24, 2022

Time: 9:00 PM - 12:00 AM EST (7:00 PM - 10:00 PM MST)

Description: Our Network Engineering team is performing network maintenance in our Arizona Datacenter. Users may experience a brief service interruption while the routine maintenance is performed. We will provide updates as they're made available.

UPDATE 9:15PM: The scheduled maintenance has now started. Updates will be provided as they become available.

UPDATE 11:21PM EST: The maintenance has now been completed.