The system is experiencing issues

Past Incidents

30th April 2021

No incidents reported

29th April 2021

[RESOLVED] Intermittent Connectivity Issues

Our System Operations team is currently aware of reports of intermittent website & email connectivity issues affecting a subset of customers in our Michigan data center. We are working on this and will provide updates as more details are made available. We sincerely apologize for the inconvenience and appreciate your patience and understanding in this matter.

UPDATE 9:50 AM EDT ::  We are still receiving some reports of slowness or intermittent connectivity troubles in the data center. They are continuing to work toward a resolution.

UPDATE 1:30 PM EDT ::  Our Engineers have resolved the issue that was causing intermittent connectivity issues for some of our customers.  If you are still experiencing connectivity issues or timeouts please reach out to our support team to address.

28th April 2021

No incidents reported

27th April 2021

[RESOLVED]my.a2hosting.com :: Service Interruption

Our customer portal, my.a2hosting.com is currently experiencing a service interruption. Users attempting to access https://my.a2hosting.com will experience an error as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 11:05 AM EDT: Our System Operations team identified and resolved the issue. Our customer portal, my.a2hosting.com is accessible again at this time.

26th April 2021

No incidents reported

25th April 2021

[RESOLVED]a2ss41 - MySQL

04/26/2021 12:15 AM EDT REPORTED

Our operations team is currently looking into the issue with MySQL on a2ss41.

Users on this server may experience issues concerning MySQL.

Any updates will be posted here as they come available; we thank you for your patience in this matter.

UPDATED: [RESOLVED] 4/26/2021 12:47 AM EDT  The Operations Department has resolved the matter with MySQL on a2ss41.

[RESOLVED] ssdman22 :: Service Interruption

ssdman22 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 8:23 AM EDT :: Our Systems Operations team has corrected the issue on the server and all services should be back online and all services operational.

UPDATE 9:30 AM EDT :: Our system administration teams have identified an issue with the server and are working towards getting this resolved, more updates will follow soon.

UPDATE 10:55 AM EDT :: Our Systems Operations team has corrected the issue on the server and all services should be back online and all services operational.

24th April 2021

[RESOLVED] Scheduled Maintenance - AZ Data Center

Scheduled Maintenance - AZ Data Center

Maintenance  Window from 1:00 AM MDT 2021-04-25 (3-5 AM EDT) 

Services Affected:

Arizona Data Center

Description: Our System Operations team will be performing scheduled maintenance in the Data Center. Users may experience brief service interruptions while the maintenance is performed.

[RESOLVED] 04/25/2021 4:53 AM EDT Scheduled Maintenance is completed. 

23rd April 2021

[RESOLVED]az1-vz7-vm3 :: Scheduled Maintenance

Start Date: Sunday, April 25, 2021

End Date: Sunday, April 25, 2021

Time: 2:00 AM - 02:13 AM EDT (11:00 PM MST, April 24 - 2:00 AM MST, April 25)

Services Affected:

az1-vz7-vm3.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on this server. Users will experience brief service interruptions while the routine scheduled maintenance is performed.

[RESOLVED] 4/25/2021 02:13 AM EDT The scheduled Maintenance has been completed.