The system is experiencing issues

Past Incidents

2nd July 2020

[RESOLVED]sg1-ls7 :: Intermittent Connectivity

Our System Operations team is currently investigating reports of intermittent connectivity & timeout errors on sg1-ls7.a2hosting.com. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 12:52 PM EST: Our System Operations team resolved this matter and all services are stable at this time. We will continue to monitor the server's performance & stability.

[RESOLVED] a2ss3 :: Service Interruption

a2ss3 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 6:23AM EST: The issue on a2ss3 has been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

1st July 2020

[RESOLVED] nl1-lr1 :: Scheduled Maintenance

Start Date: Wednesday, July 1, 2020

End Date: Wednesday, July 1, 2020

Time: 6:00 PM - 7:00 PM EST (12:00 AM Thursday, July 2, 2020 - 1:00 AM Thursday, July 2, 2020 Amsterdam Time)

Services Affected:

nl1-lr1.supercp.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 11:47PM EST: The scheduled maintenance has been completed. Please reach out to our support team if you encounter any issues. 

[RESOLVED] nl1-lr2 :: Scheduled Maintenance

Start Date: Wednesday, July 1, 2020

End Date: Wednesday, July 1, 2020

Time: 6:00 PM - 7:00 PM EST (12:00 AM Thursday, July 2, 2020 - 1:00 AM Thursday, July 2, 2020 Amsterdam Time)

Services Affected:

nl1-lr2.supercp.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 11:47PM EST: The scheduled maintenance has been completed. Please reach out to our support team if you encounter any issues. 

[RESOLVED] nl1-lr3 :: Scheduled Maintenance

Start Date: Wednesday, July 1, 2020

End Date: Wednesday, July 1, 2020

Time: 6:00 PM - 7:00 PM EST (12:00 AM Thursday, July 2, 2020 - 1:00 AM Thursday, July 2, 2020 Amsterdam Time)

Services Affected:

nl1-lr3.supercp.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 11:47PM EST: The scheduled maintenance has been completed. Please reach out to our support team if you encounter any issues. 

[RESOLVED] nl1-lr4 :: Scheduled Maintenance

Start Date: Wednesday, July 1, 2020

End Date: Wednesday, July 1, 2020

Time: 6:00 PM - 7:00 PM EST (12:00 AM Thursday, July 2, 2020 - 1:00 AM Thursday, July 2, 2020 Amsterdam Time)

Services Affected:

nl1-lr4.supercp.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 11:47PM EST: The scheduled maintenance has been completed. Please reach out to our support team if you encounter any issues. 

[RESOLVED] nl1-ls1 :: Scheduled Maintenance

Start Date: Wednesday, July 1, 2020

End Date: Wednesday, July 1, 2020

Time: 6:00 PM - 7:00 PM EST (12:00 AM Thursday, July 2, 2020 - 1:00 AM Thursday, July 2, 2020 Amsterdam Time)

Services Affected:

nl1-ls1.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 11:47PM EST: The scheduled maintenance has been completed. Please reach out to our support team if you encounter any issues. 

[RESOLVED] nl1-ls2 :: Scheduled Maintenance

Start Date: Wednesday, July 1, 2020

End Date: Wednesday, July 1, 2020

Time: 6:00 PM - 7:00 PM EST (12:00 AM Thursday, July 2, 2020 - 1:00 AM Thursday, July 2, 2020 Amsterdam Time)

Services Affected:

nl1-ls2.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 11:47PM EST: The scheduled maintenance has been completed. Please reach out to our support team if you encounter any issues. 

[RESOLVED] nl1-ls11 :: Scheduled Maintenance

Start Date: Wednesday, July 1, 2020

End Date: Wednesday, July 1, 2020

Time: 6:00 PM - 7:00 PM EST (12:00 AM Thursday, July 2, 2020 - 1:00 AM Thursday, July 2, 2020 Amsterdam Time)

Services Affected:

nl1-ls11.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 11:47PM EST: The scheduled maintenance has been completed. Please reach out to our support team if you encounter any issues. 

[RESOLVED] nl1-ls10 :: Scheduled Maintenance

Start Date: Wednesday, July 1, 2020

End Date: Wednesday, July 1, 2020

Time: 6:00 PM - 7:00 PM EST (12:00 AM Thursday, July 2, 2020 - 1:00 AM Thursday, July 2, 2020 Amsterdam Time)

Services Affected:

nl1-ls10.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 11:47PM EST: The scheduled maintenance has been completed. Please reach out to our support team if you encounter any issues. 

30th June 2020

[RESOLVED]sgls2 :: Service Interruption

sgls2 is currently experiencing a service interruption. Users hosted on this server will experience errors as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 5:00AM: Our Systems Operations team was able to resolve this issue and services are back online. 

29th June 2020

No incidents reported

28th June 2020

No incidents reported

27th June 2020

No incidents reported

26th June 2020

[POSTPONED] sg1-wts1 :: Maintenance

sg1-wts1 is currently experiencing issues that require urgent maintenance. Our Operations team is going to start this maintenance shortly to correct the issues. Users hosted on this server will experience service degradation as a result. We will provide updates as more details are made available.

UPDATE 6:00PM EDT: Server maintenance has been postponed due to unavoidable reasons. Our Engineers will schedule this maintenance in another time window. We do apologize for any inconvenience faced. To clarify, there was no downtime encountered on services during this maintenance window. If you are encountering any issues, please feel free to reach out to our live support.

[RESOLVED] az1-lr5 :: Service Interruption

az1-lr5.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 7:53 AM EST: Our Engineers have resolved this matter and all services are back online at this time.