The system is experiencing issues

Past Incidents

23rd June 2020

[RESOLVED] mi3-ss33 :: Service Interruption

mi3-ss33.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 8:24 PM EST: Our System Operations team is still investigating this matter. Additional information will be provided as soon as it is available.

UPDATE 9:25 PM EST: Our Engineers are still working on this. We will post updates as more information becomes available in this regard. We sincerely appreciate your patience and understanding in this matter.

UPDATE: 11:17PM EST: Our Engineers are currently working on this. Additional information will be posted as it becomes available.  

UPDATE 2:05 AM EST, Jun-24: Our System Operations team is still working on this issue and as we find out more we will let you know.

UPDATE 4:42 AM EST, Jun-24: Our System Operations team has corrected the issue affecting the server and all services are once again available.

22nd June 2020

No incidents reported

21st June 2020

[RESOLVED] SG1-WSS1 :: Service Interruption

sg1-wss1.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 8:45 AM EST: Our System Operations team has corrected the issue affecting the server and all services are once again available.

20th June 2020

[RESOLVED] SG Datacenter :: Intermittent Connectivity

Our System Operations team is investigating intermittent connectivity issues in our Singapore datacenter. Some users may experience network connectivity issues as a result. We will provide updates as more details are made available.

UPDATE 1:45 PM EDT: Our System Operations team has identified the issue and are working on a resolution. Some users may still be experiencing network connectivity issues.

UPDATE 2:30 PM EDT: Our System Operations team is still working on this issue and as we find out more we will let you know.

UPDATE 4:49 PM EDT: The issue affecting our Singapore datacenter should now be resolved. Please reach out to our support team should you encounter any further issues.

19th June 2020

[RESOLVED]nl1-wss2 :: Service Interruption

nl1-wss2.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 1:45 AM EST: Our System Operations team has corrected the issue affecting the server and all services are once again available.

18th June 2020

[RESOLVED]nl1-wss2 :: Planned Maintenance

Start Date: Wednesday, June 19, 2020

End Date: Wednesday, June 19, 2020

Time: 3:30 AM - 10:00 AM EST (9:30AM - 4:00PM Amsterdam Time)

Services Affected:

nl1-wss2.a2hosting.com

Our System Operations team will be performing scheduled maintenance on the server. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 12:50 PM EST: Our System Operations team has completed the maintenance.

 

[RESOLVED] sg1-ss5 :: Service Interruption

sg1-ss5.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 1:20 AM EST: Our System Operations team has resolved this matter and all services are back online.

[RESOLVED] Phone Service Interruption

Our phone system is currently experiencing a service interruption. Please use our Live Chat or open a ticket while our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 4:08 PM: Issues with phones have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live chat support or open a ticket for assistance.

17th June 2020

[RESOLVED] mi3-sr13 :: Service Interruption

mi3-sr13 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 02:35 AM EST: Our System Operations team has resolved this matter and all services are back online at this time.

[RESOLVED]nl1-lr6 :: Service Interruption

nl1-lr6 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 5:32AM: Our System Operations team was able to correct the cause of this issue and the service is once again available. 

16th June 2020

[RESOLVED] VPS :: DNS Interruption

Some VPS servers are currently experiencing a DNS service interruption. Users hosted on the impacted servers will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 4:50PM EST: Issues with DNS have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

[RESOLVED] az1-ls17 :: Service Interruption

az1-ls17.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE: Issues on az1-ls17 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

[RESOLVED]sg1-ss5 :: Service Interruption

sg1-ss5.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 9:20 AM EST: Our System Operations team has resolved this matter and all services are back online.

15th June 2020

[RESOLVED]nl1-wss2 :: Service Interruption

nl1-wss2 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 12:55AM: Our System Operations team was able to determine the root cause of this issue and correct it. All services are once again available.