The system is experiencing issues

Past Incidents

28th April 2020

[RESOLVED]Amsterdam DC :: Connectivity Issue

Our Amsterdam Data Center is currently experiencing intermittent connectivity issues. During this time, you may encounter intermittent degraded performance or connectivity. Our System Operations team is currently working on the issue. We will update you with additional information as it becomes available.

UPDATE 8:13 AM EST: Our System Operations team has resolved this matter and all services are operating as expected at this time. If you continue to experience issues please reach out to our Guru team for further assistance.

27th April 2020

az1-ls17 :: MySQL Interruption

az1-ls17.a2hosting.com is currently experiencing a MySQL interruption. Users hosted on this server will experience database errors as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 4:35 PM EDT: Issues on az1-ls17 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

nlssdman2 :: Service Interruption

nlssdman2 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 3:00 PM EDT: Our System Operations team is still working on restoring all services. We will continue to provide updates as soon as they're made available.

UPDATE 5:00 PM EDT: Our Operations team continues to work on the server. We will continue to provide updates as soon as more information is available in this regard.

UPDATE 6:50 PM EDT: Our Engineers are still working on the server. We will provide updates as more information becomes available. We sincerely appreciate your patience and understanding in the meanwhile.

UPDATE 8:00 PM EDT: Our Engineers continue to work on the issue. We will post updates in this thread as more information becomes available in this regard.

UPDATE 9:00 PM EDT: Issues on nlssdman2 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

26th April 2020

[RESOLVED]ssdman54 :: Scheduled Maintenance

Start Date: Saturday, May 2, 2020

End Date: Saturday, May 2, 2020

Time: 1:00 AM - 4:00 AM EDT

Service Affected: nlssdman54

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

Update 1:00AM EDT: The maintenance has begun at this time. 

Update 1:20AM EDT: The maintenance has been completed at this time. 

25th April 2020

mi3-wss10 :: Scheduled Maintenance

Start Date: Saturday, April 25, 2020

End Date: Saturday, April 25, 2020

Time: 9:00 PM - 11:00 PM EST (Sunday, April 26, 2020, 1:00 AM - 3:00 AM CT)

Services Affected:

mi3-wss10.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

mi3-wsr2 :: Scheduled Maintenance

Start Date: Saturday, April 25, 2020

End Date: Saturday, April 25, 2020

Time: 9:00 PM - 11:00 PM EST (Sunday, April 26, 2020, 1:00 AM - 3:00 AM CT)

Services Affected:

mi3-wsr2.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

az1-wts2 :: Scheduled Maintenance

Start Date: Saturday, April 25, 2020

End Date: Saturday, April 25, 2020

Time: 9:00 PM - 11:00 PM EST (Sunday, April 26, 2020, 1:00 AM - 3:00 AM CT)

Services Affected:

az1-wts2.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

az1-wss1 :: Scheduled Maintenance

Start Date: Saturday, April 25, 2020

End Date: Saturday, April 25, 2020

Time: 9:00 PM - 11:00 PM EST (Sunday, April 26, 2020, 1:00 AM - 3:00 AM CT)

Services Affected:

az1-wss1.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

24th April 2020

mi3-wss3 :: Scheduled Maintenance

Start Date: Thursday, April 24, 2020

End Date: Thursday, April 24, 2020

Time: 9:00 PM - 11:00 PM EST (Friday, April 25, 2020, 1:00 AM - 3:00 AM CT)

Services Affected:

mi3-wss3.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

mi3-wss2 :: Scheduled Maintenance

Start Date: Thursday, April 24, 2020

End Date: Thursday, April 24, 2020

Time: 9:00 PM - 11:00 PM EST (Friday, April 25, 2020, 1:00 AM - 3:00 AM CT)

Services Affected:

mi3-wss2.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

mi3-wss12 :: Scheduled Maintenance

Start Date: Thursday, April 24, 2020

End Date: Thursday, April 24, 2020

Time: 9:00 PM - 11:00 PM EST (Friday, April 25, 2020, 1:00 AM - 3:00 AM CT)

Services Affected:

mi3-wss12.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

nl1-sr2 :: Service Interruption

nl1-sr2 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 10:40 PM EDT: Our System Operations team is still working on the server. We will post updates as more information becomes available in this regard.

UPDATE 11:45 PM EDT: Our Engineers are continuing to work on the server. We will post updates as we get more information. We sincerely apologize for the inconvenience and appreciate your patience and understanding in this matter.

UPDATE 25 April 2020 1:11AM: Our Engineers continue to work on the server. Updates will be provided as they become available. 

Update 25 April 2020 3:30AM: Our Engineers continue their work on the server. We will continue to provide updates as they are made available.

Update 25 April 2020 4:50AM: Our Engineers were able to correct the issues on the server. At this time, all services should be available once again. We will continue to monitor the server for any further issues. 

Update 25 April 2020 5:30AM: nl1-sr2 is experiencing an interruption with its MySQL service at this time. Our Systems Operations team is currently investigating the issue. Updates will be provided as we receive them. We apologize for this new inconvenience and your patience and understanding is appreciated.

Update 25 April 2020 7:00AM: The service interruption with the MySQL service is ongoing, but fewer customers should be affected at this time. Our System Operations team is working to resolve the issue for all affected customers at this time. Further updates will be provided as they become available.

Update 25 April 2020 8:24AM: The service interruption with the MySQL service is ongoing. Our System Operations team is currently running maintenance to resolve the issue for all affected customers at this time. Further updates will be provided as they become available.

Update 25 April 2020 9:49AM: The service interruption with the MySQL service is ongoing, but fewer customers should be affected at this time. Our Systems Operations team is continuing maintenance to resolve the issue for all affected customers at this time. Further updates will be provided as they become available.

Update 25 April 2020 11:24AM: The service interruption with the MySQL service is ongoing, but fewer customers should be affected at this time. Our Systems Operations team is progressing on the maintenance required to resolve the issue for all affected customers at this time. Further updates will be provided as they become available.

Update 25 April 2020 1:14PM: Our Systems Operations team has completed the maintenance on nl1-sr2 and has confirmed that services are stable. This issue has been resolved.

nlsrc4 :: MySQL Interruption

nlsrc4 is currently experiencing a MySQL interruption. Users hosted on this server will experience database errors as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 3:50 PM EDT:  Issues on nlsrc4 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

[RESOLVED] - Website :: Customer Portal

A2Hosting.com & our customer portal my.a2hosting.com are currently experiencing a service interruption. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 9:16 AM EST: Our System Operations team has resolved this matter and both A2Hosting.com and our customer portal at my.a2hosting.com are back online at this time.

23rd April 2020

mi3-wss8 :: Scheduled Maintenance

Start Date: Thursday, April 23, 2020

End Date: Thursday, April 23, 2020

Time: 9:00 PM - 11:00 PM EST (Friday, April 24, 2020, 1:00 AM - 3:00 AM CT)

Services Affected:

mi3-wss8.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

mis-wss6 :: Scheduled Maintenance

Start Date: Thursday, April 23, 2020

End Date: Thursday, April 23, 2020

Time: 9:00 PM - 11:00 PM EST (Friday, April 24, 2020, 1:00 AM - 3:00 AM CT)

Services Affected:

mi3-wss6.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

mi3-wss5 :: Scheduled Maintenance

Start Date: Thursday, April 23, 2020

End Date: Thursday, April 23, 2020

Time: 9:00 PM - 11:00 PM EST (Friday, April 24, 2020, 1:00 AM - 3:00 AM CT)

Services Affected:

mi3-wss5.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

mi3-wss4 :: Scheduled Maintenance

Start Date: Thursday, April 23, 2020

End Date: Thursday, April 23, 2020

Time: 9:00 PM - 11:00 PM EST (Friday, April 24, 2020, 1:00 AM - 3:00 AM CT)

Services Affected:

mi3-wss4.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

22nd April 2020

mi3-wts2 :: Scheduled Maintenance

Start Date: Wednesday, April 22, 2020

End Date: Wednesday, April 22, 2020

Time: 9:00 PM - 11:00 PM EST (Thursday, April 23, 2020, 1:00 AM - 3:00 AM CT)

Services Affected:

mi3-wts2.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

mi3-wts10 :: Scheduled Maintenance

Start Date: Wednesday, April 22, 2020

End Date: Wednesday, April 22, 2020

Time: 9:00 PM - 11:00 PM EST (Thursday, April 23, 2020, 1:00 AM - 3:00 AM CT)

Services Affected:

mi3-wts10.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

mi3-wtr1 :: Scheduled Maintenance

Start Date: Wednesday, April 22, 2020

End Date: Wednesday, April 22, 2020

Time: 9:00 PM - 11:00 PM EST (Thursday, April 23, 2020, 1:00 AM - 3:00 AM CT)

Services Affected:

mi3-wtr1.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

mi3-wss9 :: Scheduled Maintenance

Start Date: Wednesday, April 22, 2020

End Date: Wednesday, April 22, 2020

Time: 9:00 PM - 11:00 PM EST (Thursday, April 23, 2020, 1:00 AM - 3:00 AM CT)

Services Affected:

mi3-wss9.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

nl1-ls12 :: MySQL Interruption

nl1-ls12 experienced a service interruption. At this time everything is back online but some databases may be in need of repair. Our System Operations team is investigating the root cause of this interruption and will be repairing databases as needed. We will provide updates as more details are made available.

UPDATE 9:09AM EST: Database repairs have finished. Issues on nl1-ls12 have been resolved.

21st April 2020

mi3-wts9 :: Scheduled Maintenance

Start Date: Tuesday, April 21, 2020

End Date: Tuesday, April 21, 2020

Time: 9:00 PM - 11:00 PM EST (Wednesday, April 22, 2020, 1:00 AM - 3:00 AM CT)

Services Affected:

mi3-wts9.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 9:05 PM EST: The scheduled maintenance has been completed. Please reach out to our support team should you experience any issues.

mi3-wts6 :: Scheduled Maintenance

Start Date: Tuesday, April 21, 2020

End Date: Tuesday, April 21, 2020

Time: 9:00 PM - 11:00 PM EST (Wednesday, April 22, 2020, 1:00 AM - 3:00 AM CT)

Services Affected:

mi3-wts6.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 9:05 PM EST: The scheduled maintenance has been completed. Please reach out to our support team should you experience any issues.

mi3-wts4 :: Scheduled Maintenance

Start Date: Tuesday, April 21, 2020

End Date: Tuesday, April 21, 2020

Time: 9:00 PM - 11:00 PM EST (Wednesday, April 22, 2020, 1:00 AM - 3:00 AM CT)

Services Affected:

mi3-wts4.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 9:05 PM EST: The scheduled maintenance has been completed. Please reach out to our support team should you experience any issues.

mi3-wts3 :: Scheduled Maintenance

Start Date: Tuesday, April 21, 2020

End Date: Tuesday, April 21, 2020

Time: 9:00 PM - 11:00 PM EST (Wednesday, April 22, 2020, 1:00 AM - 3:00 AM CT)

Services Affected:

mi3-wts3.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 9:05 PM EST: The scheduled maintenance has been completed. Please reach out to support should you experience any issues.