Past Incidents

az1-ss4 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 05:15PM EST:  Issues on az1-ss4 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

Start Date: Sunday, December 15, 2019

End Date: Sunday, December 15, 2019

Time: 01:00 AM - 03:00 AM EST (06:00 AM - 08:00 AM UTC)

Services Affected:

mi3-wts3.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief service interruption (approximately 30 minutes at maximum) while the routine scheduled maintenance is performed.

Update 1:30AM EST: Maintenance has begun at this time.

Update 1:35AM EST: Maintenance has been completed at this time. 

Our System Operations team is currently investigating reports of intermittent connectivity & speed across some servers in multiple locations. Users hosted on these servers will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 3:45 PM EST: Our System Operations team is still working on this matter. We will continue to provide updates as they're made available.

UPDATE 4:57 PM EST: Our System Operations team is still working on this matter. We will continue to provide updates as they're made available.

UPDATE 6:05 PM EST: Our System Operations team is still working on this matter. We will continue to provide updates as they're made available.

UPDATE 7:25 PM EST: Our System Operations team is still working on this matter. We will continue to provide updates as they're made available.

UPDATE 7:25 PM EST: Our System Operations team is still working on this matter. They have isolated the issue and the fix is in progress.  We will continue to provide updates as they're made available.

UPDATE 12:22 AM EST: Our System Operations team resolved this issue. We will continue to monitor the situation closely.

nlssdman27  is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 11:19 AM EST: Our System Operations resolved this matter and all VPS servers hosted on this node are back online.

sg1-wts1 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 5:55PM EST:  Issues on sg1-wts1 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

Start Date: Monday, December 09, 2019End Date: Monday, December 09, 2019Time: 06:30 PM - 07:30 PM EST (11:30 PM - 12:30 AM UTC)Services Affected:nlss2.supercp.comDescription: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed.

UPDATE 6:30PM EST: Our Operations team has started the scheduled maintenance. We will update you as more information is made available in this regard. We sincerely apologize for the inconvenience in the meanwhile.

UPDATE 6:50PM EST:  Maintenance on nlss2 has been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.