Incidents Reported.

Incidents

27th November 2021

[COMPLETED] ssdman5 :: Scheduled Maintenance

Date: Nov/27/2021

Start Time: 02:00 AM EST

Services Affected:

ssdman5.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on ssdman5. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

Update: 02:12 AM EST: The maintenance is completed successfully. Services are once again available.

26th November 2021

[RESOLVED] Sectigo SSL Certificates :: Degraded Performance

We're currently seeing Sectigo is experiencing degraded performance with issuing SSL Certificates. Users will experience delays with free SSL certificates being issued or renewed as a result.  We're looking into this issue and we will provide updates as we know more.

As of 1:30PM EST :: This issue is still being investigated and we are currently still working on this.  We will provide updates as soon as we know more.

UPDATE 6:25AM EST, November 24th: Our Engineers continue to work to try and resolve the issues with SSL certificates issuance. It means SSL generation will be slower than normal. If you have any difficulties then please reach out to our team and we'll work with you to resolve this.

UPDATE 4:25AM EST, November 26th: There is still a problem with issuing SSL certificates. In case you have any difficulties with issuing/renewal your SSL certificates, then please reach out to our team and we'll work with you to resolve this.

UPDATE 7:30AM EST, December 16th: Sectigo SSL provision process has been normalized. If you are having any troubles with the free SSL renewal or installation, please do not hesitate to contact our live support for assistance.

25th November 2021

No Active Incidents Reported

24th November 2021

No Active Incidents Reported

23rd November 2021

[RESOLVED] MI3-LR3 :: Service Interruption

MI3-LR3 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 11:24 APM EST: Issues on mi3-lr3 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

22nd November 2021

[RESOLVED] ssdman5 :: Service Interruption

ssdman5 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 11:07 PM EST: Our Operations team is still working on this issue. We will provide additional updates as more information become available.

UPDATE 12:15 AM EST, November 23rd: Our System Operations team continues to work toward restoring all services. We will continue to provide updates as they're made available.

UPDATE 1:10 AM EST, November 23rd: Our Operations team is still working on this issue. We will continue to provide updates as more information is available.

UPDATE 1:25 AM EST, November 23rd: Our System Operations team has resolved this matter and all services are back online at this time.

[RESOLVED] a2ss3 :: Service Interruption

a2ss3 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 9:34PM EST: Issues on a2ss3 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

21st November 2021

[RESOLVED] nl1-ls1 :: Service Interruption

nl1-ls1.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 9:18PM : Our System Operations team have resolved this matter and all services are back online at this time.