Incidents Reported.

Incidents

14th January 2020

No Active Incidents Reported

13th January 2020

No Active Incidents Reported

12th January 2020

[RESOLVED]a2ls8 :: Service Interruption

a2ls8.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 2:40AM: a2ls8.a2hosting.com is once again online and available. We'll continue to monitor the server for any issues.

11th January 2020

az1-wts1 :: Service Interruption

az1-wts1  is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 3:31PM EST:  Issues on az1-wts1 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

10th January 2020

[RESOLVED]ssdman87 :: Scheduled Maintenance

Start Date: Sunday, January 12, 2020End Date: Sunday, January 12, 2020Time: 12:00 AM - 5:00 AM EST (Sunday, January 12, 2020 5:00 AM - 10:00 AM UTC)Services Affected:ssdman87.a2hosting.comDescription: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief service interruption (approximately 1 hour at maximum) while the routine scheduled maintenance is performed.

Update 12:15AM: Maintenance has been completed at this time.

[RESOLVED]ssdman97 :: Scheduled Maintenance

Start Date: Sunday, January 12, 2020End Date: Sunday, January 12, 2020Time: 12:00 AM - 5:00 AM EST (Sunday, January 12, 2020 5:00 AM - 10:00 AM UTC)Services Affected:ssdman97.a2hosting.comDescription: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief service interruption (approximately 1 hour at maximum) while the routine scheduled maintenance is performed.

Update 12:40AM: Maintenance has been completed at this time.

[RESOLVED]ssdman30 :: Scheduled Maintenance

Start Date: Sunday, January 12, 2020End Date: Sunday, January 12, 2020Time: 12:00 AM - 5:00 AM EST (Sunday, January 12, 2020 5:00 AM - 10:00 AM UTC)Services Affected:ssdman30.a2hosting.comDescription: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief service interruption (approximately 1 hour at maximum) while the routine scheduled maintenance is performed.

Update 2:00AM: The maintenance was unable to be completed tonight. It will be re-scheduled for a future time.

[RESOLVED]ssdman65 :: Scheduled Maintenance

Start Date: Saturday, January 18, 2020

End Date: Saturday, January 18, 2020

Time: 01:00 AM - 03:00 AM EST (6:00 AM - 8:00 AM UTC)

Services Affected:

ssdman65.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed.

Update 1:35AM: The maintenance has been completed at this time.

9th January 2020

mi3-ss6 :: Service Interruption

mi3-ss6 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 9:05PM EST:  Issues on mi3-ss6 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

ssdman97 :: Service Interruption

ssdman97 is currently experiencing a service interruption. VPS hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 5:10PM EST:  Issues on ssdman97 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

8th January 2020

Phone Support Interruption

Our Phone Support System is currently experiencing a service interruption. Users calling in on our helpline will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 8:34PM EST:  Issues with the phone system have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our support through live chat or help desk and report this. 

[RESOLVED]Amsterdam DC :: Partial Service Interruption

Our Amsterdam facility is currently experiencing a service interruption. Some users hosted in this location will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE 9:19 AM EST: Our System Operations team has resolved this matter and the connectivity in our Amsterdam data center is now stable.