No Active Incidents Reported

Incidents

13th August 2019

[RESOLVED]mi3-sr18 :: MySQL Interruption

mi3-sr18.supercp.com is currently experiencing an issue with MySQL service. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 11:00 AM EDT: Our System Operations team has resolved this matter and all services are back online.

12th August 2019

[RESOLVED]mi3-ls12 :: MySQL Interruption

mi3-ls12.a2hosting.com is currently experiencing an issue with MySQL service. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 1:06 PM Eastern:: The MySQL service has been restored and all services are back online at this time.

 

[RESOLVED] NL1-SR4 :: Service Interruption

NL1-SR4 :: is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 1:55 PM EDT:  Issues on NL1-LR4 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

[RESOLVED]ssdman16 :: Service Interruption

ssdman16.a2hosting.com is currently experiencing a service interruption. VPS servers hosted on this node will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 10:53 AM EDT: Our System Operations team has resolved this issue and all VPS servers are back online.

 

11th August 2019

[RESOLVED]NLSRC2 :: MySQL Interruption

NLSRC2 ::  is currently experiencing an issue with MySQL service. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 4:56 PM Eastern :: MySQL service has been restored and service has returned to normal.

[RESOLVED] A2SS35 :: Service Interruption

A2SS35 :: is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 2:10PM EDT:  Issues on A2SS35 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

10th August 2019

[RESOLVED] MI3-SS34 :: MYSQL Interruption

MI3-SS34 ::  is currently experiencing an issue with MySQL service. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 12:25 PM EDT: This issue has been resolved

9th August 2019

[RESOLVED]az1-vm5 VPS node :: interruption

az1-vm5 VPS node is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE 8:00 Am EDT: The node is back online

   

8th August 2019

mi3-wtr1 :: Service Interruption

mi3-wtr1 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 09:40PM EDT: Our Systems Operations team is still working on this. We will provide updates as more information becomes available.

UPDATE 10:40PM EDT:  Issues on mi3-wtr1 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

7th August 2019

MySQL issues across multiple servers

We are experiencing MySQL stability issues across multiple shared/reseller servers. Our System Administration team is looking into it and we will update this thread as soon as any new information is available.

UPDATE 7:00 AM EDT: The issue has been fixed on all affected servers. We will keep this post open for now and we are monitoring the service on all servers. 

UPDATE 10:45 AM EDT: Our System Operations team continues to monitor the MySQL service on all servers.

UPDATE 12:50 PM EDT: Our System Operations team continues to monitor the MySQL service on all servers.

UPDATE 2:37 PM EDT: Our System Operations team is still monitoring the MySQL service on all servers.

UPDATE 08:30PM EDT:  Issues related to MySQL have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

6th August 2019

[RESOLVED]sg1-ls3 :: MySQL Interruption

sg1-ls3.a2hosting.com is currently experiencing an issue with MySQL service. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 10:20 PM EDT :  Issues on SERVER have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

UPDATE 12:15 AM EDT: We are reopening this thread as our System Administration team is still working on the server and the MySQL service has not yet been stabilized. More updates will be provided as soon as we'll have it.

UPDATE 4:00 AM EDT: The service has still not been fully stabilized and we are looking into this. 

UPDATE 5:00 AM EDT: This issue has been resolved