Incidents Reported.

Incidents

1st August 2019

No Active Incidents Reported

31st July 2019

No Active Incidents Reported

30th July 2019

[RESOLVED]Michigan :: Partial Service Interruption

Our Michigan facility is currently experiencing a service interruption on a small number of servers. Some users hosted on this location will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE 9:30 PM Eastern ::  Service has been restored for the affected servers.

src4 :: Service Interruption

src4 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 7:45PM EDT:  Issues on src4 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

[RESOLVED]nl1-sr4 :: Service Interruption

nl1-sr4.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE 2:38 PM EDT: Our System Operations team has resolved this issue and all services are back online at this time.

 

[RESOLVED]az1-ss19 :: Service Interruption

az1-ss19.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 9:42 AM EDT: Our System Operations team has resolved this issue and all services are back online.

[RESOLVED]sgssr1 :: Service interruption

sgssr1.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

Update 7:25 AM EDT: Our System Administration team is still working on this issue with the datacenter techs.

  UPDATE 9:25 AM EDT: Our System Operations team has resolved this issue and the server is back online at this time.

 

29th July 2019

nlssdman21 :: Service Interruption

nlssdman21 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 7:02PM EDT:  Issues on SERVER have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

[RESOLVED] NLSSDMAN16 :: Service Interruption

nlssdman16.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 9:23 AM EDT: Our System Operations team has corrected this issue and all VPS are back online.

28th July 2019

[RESOLVED] Michigan DC :: Partial Interruption

Our Michigan facility is currently experiencing a service interruption on a small number of servers. Some users hosted on this location will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE 12:40 PM  :: Our Engineering and Operations teams have corrected the connectivity issue affecting Some of the Michigan Servers. We will continue to monitor our Michigan data center for any issues and provide updates should any arise.

[RESOLVED] MI3-SS17 :: Service Interruption

MI3-SS17 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 12:40 PM  :: Our Engineering and Operations teams have corrected the connectivity issue affecting Some of the Michigan Servers. We will continue to monitor our Michigan data center for any issues and provide updates should any arise.

Singapore Data Center :: Service Interruption

Our Singapore facility is currently experiencing a service interruption. Users hosted on this location will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE 5:20AM :: Our Engineering and Operations teams continue to work to resolve the connectivity issues affecting Singapore. Updates will be provided as soon as they are available.

UPDATE 6:00AM :: Our Engineering and Operations teams have corrected the connectivity issue affecting Singapore. We will continue to monitor our Singaporean data center for any issues and provide updates should any arise.

27th July 2019

No Active Incidents Reported

26th July 2019

sgls1 :: Service Interruption

sgls1.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 6:35PM EDT:  Issues on sgls1 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

25th July 2019

[RESOLVED]ssr12 :: Service Interruption

ssr12 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 10:35PM EDT:  Issues on ssr12 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.