Past Incidents

28th February 2024

[RESOLVED]nl1-vz7-tvm10 :: Emergency Maintenance

Our System Operations team will be performing emergency maintenance on nl1-vz7-tvm10. Users hosted on this server may experience service degradation as a result. We will provide updates as more details are made available.

UPDATE 11:30AM EST: The maintenance has been completed.

27th February 2024

No incidents reported

26th February 2024

[RESOLVED] az1-tr102 :: Service Interruption

az1-tr102 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

8:39 PM EST: Issues on az1-tr102 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

25th February 2024

No incidents reported

24th February 2024

No incidents reported

23rd February 2024

No incidents reported

22nd February 2024

No incidents reported

21st February 2024

ssr11 :: Service Interruption

ssr11 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

11:40 AM EST: Issues on ssr11 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[COMPLETED] Michigan DataCenter :: Scheduled Network Maintenance

Start Time: February 21 (Wednesday), 2023 at 12:00 AM EST

End Time: February 21 (Wednesday), 2023 at 05:00 AM EST

Description: Our System Operations team will be performing scheduled maintenance on the Michigan Datacenter. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 12:00 AM EST: Our System Operations team started this maintenance. We appreciate your patience and understanding and further updates will be provided as they become available.

04:10 AM ET: The maintenance has been completed.