The system is experiencing issues

Past Incidents

15th April 2020

mi3-wss11 :: Scheduled Maintenance

Start Date: Tuesday, April 14, 2020

End Date: Tuesday, April 14, 2020

Time: 9:00 PM - 11:00 PM EST

Services Affected:

mi3-wss11.a2hosting.com

Description: Our System Operations team will be performing maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 09:00 PM EST: Our System Operations team has started this maintenance. Server may be available intermittently during this. We appreciate your patience and understanding in the meanwhile.

UPDATE 10:30 PM EST: Our Engineers are still working on this. We will provide updates as more information becomes available in this regard.

UPDATE 11:50 PM EST: Our Operations team is still working on this. We will post updates as more information is available in this regard. We apologize for the inconvenience and appreciate your patience and understanding in this regard.

UPDATE 15 April 2020 1:15AM EST: Our Operations team continues to work on the issues affecting the server. Further updates will be provided as they become available. We appreciate your continued patience while this issue persists.

UPDATE 15 April 2020 8:15 AM EST: Our System Operations team continues to work toward restoring all services as quickly as possible. We will continue to provide updates as they're made available.

UPDATE 15 April 2020 10:45 AM EST: Our System Operations team is still working on this matter. We will continue to provide updates as they're made available.

UPDATE 15 April 2020 1:07 PM EST: Our System Operations team is still working on restoring all services. We will continue to provide updates as they're made available.

UPDATE 15 April 2020 2:07 PM EST: Our System Operations team continues to work toward restoring all services as quickly as possible. We will continue to provide updates as they're made available.

UPDATE 15 April 2020 5:45 PM EST: Our System Operations team is still working on the server. We will post updates as we receive more information. We appreciate your continued patience and understanding.

UPDATE 15 April 2020 11:20 PM EST: Our System Operations team has restored as much data as possible and services have been brought back up. Unfortunately email users would need their passwords reset from the control panel to regain access. If you continue to encounter any issues, please feel free to reach out to our support.

14th April 2020

No incidents reported

13th April 2020

No incidents reported

12th April 2020

No incidents reported

11th April 2020

ssr10 :: Scheduled Maintenance

Start Date: Sunday, April 12, 2020

End Date: Sunday, April 12, 2020

Time: 1:00 AM - 3:00 AM EST

Service Affected: nlssdman23

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

Update 1:26AM EST: The maintenance has been completed at this time.

10th April 2020

[RESOLVED]ssdman66 :: Scheduled Maintenance

Start Date: Saturday, April 11, 2020

End Date: Saturday, April 11, 2020

Time: 1:00 AM - 03:00 AM EST

Services Affected:

ssdman66.a2hosting.com

Description: Our System Operations team will be performing maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

Update 1:00AM EST: The maintenance has begun at this time.

Update 1:24AM EST: The maintenance has been completed at this time, all services are once again available.

mi3-wss9 :: Service Interruption

mi3-wss9 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 4:55 PM EST:  Issues on mi3-wss9 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

mi3-wss11 :: Unplanned Maintenance

Start Date: Friday, April 10, 2020

End Date: Friday, April 10, 2020

Time: 8:00 PM - 10:00 PM EST (Saturday, April 11, 2020, 12:00 AM - 2:00 AM UTC)

Services Affected:

mi3-wss11.a2hosting.com

Description: Our System Operations team will be performing unplanned maintenance on the server. Users will experience a brief service interruption while the unplanned maintenance is performed.

UPDATE 8:00 PM EST: Our Team has started this maintenance. We will post update as more information becomes available in this regard.

UPDATE 10:20 PM EST: Services are back up. However, our team continues to work on the server.

UPDATE 11:20PM EST: Our team continues to work on the server. Web server is currently stopped so websites will remain inaccessible. We apologize for the inconvenience and sincerely appreciate your patience and understanding in this regard.

UPDATE 11 April 2020 4:00AM EST: Our team continues to work on the server. We appreciate your patience during this maintenance.

UPDATE 11 April 2020 12:35 PM EST: Our team are working on this server currently, Many thanks for your patience.

UPDATE 11 April 2020 8:24 PM EST: Our team is still working on the server. Our apologies for any inconvenience in relation to this matter.

UPDATE 11 April 2020 11:36 PM EST: The maintenance is still ongoing. More information will be provided as it becomes available.

UPDATE 11 April 2020 12:00 AM EST: Server was brought back up.

a2ss45 :: Service Interruption

a2ss45 is currently experiencing a service interruption. Our System Operations team is investigating this. We will provide updates as more details are made available.

 

[RESOLVED] UPDATE 05:54 AM EST: Our System Operations team has resolved this matter and all services are online at this time.

9th April 2020

[RESOLVED] nl1-ss3 :: MySQL Interruption

nl1-ss3 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 8:40 PM EST:  Our team is still working on the server. We will post updates as more information becomes available in this regard.

UPDATE 9:35PM EST:  Issues on nl1-ss3 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

a2ls22 :: MySQL Interruption

a2ls22 is currently experiencing a MySQL interruption. Users hosted on this server will experience database errors as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 5:45PM EST:  Issues on a2ls22 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

8th April 2020

[RESOLVED] mi3-wss11 :: Service Interruption

mi3-wss11 is currently experiencing a service interruption. Our System Operations team is investigating this. We will provide updates as more details are made available.

UPDATED 3:45 AM EST: Our System Operations team has resolved this matter and all services are online at this time.

[RESOLVED] mi3-wss11 :: Service Interruption

mi3-wss11 is currently experiencing a service interruption. Our System Operations team is investigating this. We will provide updates as more details are made available.

UPDATE 8:46 PM EST: Our Systems Operation team is still working on this. More Updates will be provided as they become available. 

UPDATED 12:03 AM EST: Our System Operations team has resolved this matter and all services are online at this time.

ssdman101 :: Service Interruption

ssdman101 is currently experiencing a service interruption. VPS hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 4:55 PM EST:  Issues on ssdman101 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.