Incidents Reported.

Incidents

5th July 2019

[RESOLVED]ssdman53 :: Service Interruption

ssdman53 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 11:35 AM EDT: Our System Operations team has corrected this issue and all VPS servers are back online at this time.

 

4th July 2019

[RESOLVED]Michigan facility issues

Our Michigan facility is currently experiencing a service interruption. Users hosted on that location will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

The issue is affecting several dedicated servers, along with these two servers:

wwwsr11.supercp.com

wwwa2s82.a2hosting.com

UPDATE 5:00 AM EDT: Our System Administration team is still working on this issue. We will update this post as soon as any new information is available.

UPDATE 6:15 AM EDT: We are still working on this with the datacenter staff.

UPDATE 7:30 AM EDT: Our techs are still working on this issue.

UPDATE 8:30 AM EDT: Our System Operations team continues to work on restoring services. We will continue to provide updates as they're made available.

UPDATE 9:35 AM EDT: Our System Operations team continues to work on restoring services.

UPDATE 10:30 AM EDT: We are still working on restoring services as quickly as possible. We will continue to provide updates as they're made available.

UPDATE 12:00 PM EDT: Our System Operations team continues to work on restoring services. We will continue to provide updates as they're made available.

UPDATE 1:30 PM EDT: Our System Operations team continues to work on restoring services. We will continue to provide updates as they're made available.

UPDATE 2:10 PM EDT: a2s82.a2hosting.com and sr11.supercp.com are back online. Our System Operations team continues to work on restoring the remaining servers.

UPDATE 3:35 PM EDT: Our System Operations team has restored all services at this time.

3rd July 2019

[RESOLVED]a2ls1 :: Service interruption

a2ls1.a2hosting.com  is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

 UPDATE 3:50 AM EDT: Our DataCenter tech is currently working on this server and we will provide an update as soon as we'll have any additional information available.

UPDATE 5:00 AM EDT: Our system engineers are still working on this server.

UPDATE 5:45 AM EDT: The issue has been fixed and the server is back online now.

2nd July 2019

[RESOLVED] A2Hosting.com :: Service Interruption

A2Hosting.com is currently experiencing a service interruption. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 10:16 AM EDT: Our System Operations team has corrected this issue and A2Hosting.com is back online at this time.

 

1st July 2019

No Active Incidents Reported

30th June 2019

[RESOLVED] NLSRC3 :: Service Interruption

NLSRC3 :: is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE - 30 June 2019 10:45 AM EDT - Our Operations team has resolved the issue at this time. We will continue to monitor the service for any further problems and address them as they arise.

[RESOLVED] az1-ls13 :: Service Interruption

az1-ls13.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE - 30 June 2019 2:15AM EDT - Our Operations team has determined the cause of the issue and is currently working to resolve it. Further updates will be provided as they are available.

UPDATE - 30 June 2019 3:10 AM EDT - Our Operations team has resolved the issue at this time. We will continue to monitor the service for any further problems and address them as they arise.

29th June 2019

No Active Incidents Reported