No Active Incidents Reported

Incidents

22nd November 2019

No Active Incidents Reported

21st November 2019

az1-ss26 :: Service Interruption

az1-ss26 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 11:40PM EST:  Issues on az1-ss26 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

az1-ls14 :: MySQL Interruption

MySQL az1-ls14 is currently experiencing a service interruption. Users hosted on this server may experience database errors on their websites. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 10:50PM EST:  Issues on az1-ls14 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

[RESOLVED]mi3-wts4 :: Emergency Maintenance

We are currently aware of Emergency Maintenance being performed on mi3-wts4.a2hosting.com. Users on the server will be unable to reach their services as a result. Expected downtime time is two to four hours. 

UPDATE 12:55 PM EST: Our System Operations has completed maintenance and all services are back online.

20th November 2019

[RESOLVED] nlssdman5 :: Service Interruption

nlssdman5 is currently experienced a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 4:08AM: Our System Operations team was able to resolve the issue. Services on nlssdman5 are once again available.

[RESOLVED] SSDMAN92 :: Service Interruption

ssdman92 is currently experienced a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 1:47AM: Our System Operations team was able to resolve the issue. Services on ssdman92 are once again available.

19th November 2019

sgssdman12 :: Service Interruption

sgssdman12 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 4:25PM EST: Most of the containers on the node are back up. Our System Operations team is continuing to work on the server. We will update this thread as more information is made available in this regard.

UPDATE 7:10PM EST:  Issues on sgssdman12 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[RESOLVED]sgssdman12 :: Service Interruption

sgssdman12 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 1:53 PM EST: Our System Operations team continues to work on restoring service as quickly as possible. We will continue to provide updates as they are made available.

UPDATE 2:12 PM EST: Our System Operations team has resolved this matter and all VPS servers hosted on this node are back online.

18th November 2019

[RESOLVED]Network Interruption

Some servers in our Arizona network are currently experiencing a service interruption. Users hosted on these servers will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 11:01 AM EST: Our System Operations team has resolved this matter and the network is stable. We will continue to monitor the network for stability and performance.

[RESOLVED] SSDMAN82 :: Service Interruption

ssdman82 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE As of 3:35PM EST :: Our system admin team have resolved this issue and VPS's are resolving again.  If you see any issues please do let us know.

[RESOLVED] SSR17 :: Service Interruption

ssr17 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 13:01 EST: Our System Operations team has corrected the issues affecting the server and it is once again online. We'll continue to monitor the service for any issues.

17th November 2019

[UPDATED] Dedicated Servers :: Service Interr

Some of our Dedicated Servers are currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE As of 9:28 PM EST: Our Operations department has been able to stabilize the service on the majority of the affected dedicated servers. We will provide updates as more details are made available.

UPDATE As of 10:08PM EST: Our Operations department has been able to stabilize the service on the affected dedicated servers.

UPDATE as of 18 November 2019 at 2:50 AM EST: Our dedicated servers are once again experiencing a service interruption. Our Engineering team is currently investigating the root cause. We will provide further updates as more details are available.

UPDATE 3:30AM EST: Our Engineering team has found the cause of the recent interruption and is in the process of correcting it. We will continue to monitor all services for any issues.

UPDATE 4:45AM EST: Our Engineering team has been able to stabilize the service on the affected dedicated servers.

LetsEncrypt 3rd Party Database Issue.

LetsEncrypt is currently experiencing a service interruption to its database services on their side. Users trying to renew or order new LetsEncrypt certificates will experience service disruption as a result.  Unfortunately this is out of our control and it is to do with a LetsEncrypt service unavailable.  More information can be found here: https://letsencrypt.status.io/

UPDATE As of 3:20PM EST :: LetsEncrypt is starting to come back to normal, however some domains will have delays in renewals and new issues due to rate limits being hit in getting domains installed, LetsEncrypt are working on this as per their status post above.

UPDATE As of 6:06 PM EST :: LetsEncrypt is back to normaL.

16th November 2019

[RESOLVED] az1-ss18 :: Service Interruption

az1-ss18 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 5:00 AM EST: Our System Operations team has corrected the issues affecting the server and it is once again online. We'll continue to monitor the service for any issues.

az1-ls4 :: MySQL Interruption

az1-ls4.a2hosting.com is currently experiencing a MySQL interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 3:49AM EDT: Our System Operations team has corrected the issue with MySQL at this time. We'll continue to monitor the server for any issues.

az1-ls4 :: MySQL Interruption

az1-ls4.a2hosting.com is currently experiencing a MySQL interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 4:10AM EDT: Our System Operations team has corrected the issue with MySQL at this time. We'll continue to monitor the server for any issues.