No Active Incidents Reported

Incidents

14th June 2021

No Active Incidents Reported

13th June 2021

No Active Incidents Reported

12th June 2021

a2ss4 :: Service Interruption

a2ss4 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 10:24 PM EDT: Our System Operations team is still working on restoring all services. We will continue to provide further updates as they are made available.

Update 10:54 PM EDT: Our System Operations team resolved this matter and all services are back online at this time.

11th June 2021

[RESOLVED]az1-ls18 :: Service Interruption

az1-ls18.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 11:34 AM EDT: Our System Operations team resolved this matter and all services are back online at this time.

[COMPLETED] az1-vu3 :: Scheduled Maintenance

Start Date: Friday, June 11, 2021 EDT (Friday, June 11th, 2021 MST)

End Date: Friday, June 11, 2021 EDT (Friday, June 11th, 2021 MST)

Time: 3:00 AM - 5:00 AM EDT (01:00 AM - 03:00 AM MST)

Services Affected: az1-vu3

Description: Our System Operations team will be performing maintenance on the server. Users may experience service interruptions while the routine scheduled maintenance is performed.

Update 3:00 AM EDT: The scheduled maintenance has begun for the server.

Update 4:30 AM EDT: The maintenance is still running. We will post updates as more information becomes available in this regard.

UPDATE 5:28 PM: Maintenance has been completed for now. The server is back up and running. Please reach out to our live support if you are encountering any issues.

10th June 2021

No Active Incidents Reported

9th June 2021

[RESOLVED] Managed WordPress SSL Issues

Our Managed WordPress Platform is currently experiencing issues with the server's SSL certificate. Users hosted on this server will experience service SSL errors as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 9:40 AM EDT: The issue has been resolved. If you continue to experience any issues with the service, please do not hesitate to contact us via ticket for assistance.

8th June 2021

mi3-mw5 :: Scheduled Maintenance

Start Date: Tuesday, June 8, 2021

End Date: Tuesday, June 8, 2021

Time: 10:00 PM - 11:59 PM EDT

Services Affected:

mi3-mw5.a2hosting.com 

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

Update 10:00 PM EDT: The scheduled maintenance has begun for the server.

Update 10:14 PM EDT: The maintenance has been completed at this time. If you encounter any issues, please feel free to reach out to our support team.

[RESOLVED] Multiple :: VPS Interruption

Some VPS hosted in our Michigan facility are currently experiencing a service interruption. Users hosted on affected servers will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 7:50PM EDT: Our Operations team staff are still working on this. We will post updates as more information becomes available. We apologize for the inconvenience faced in the meanwhile and sincerely appreciate your patience and understanding in this regard.

UPDATE 8:50PM EDT: Some VPSes are already back up, our team is working on the remainder of the affected VPSs.

UPDATE 9:25PM EDT: Issues on all impacted accounts have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[RESOLVED] Arizona Data Center Connectivity Issues

We are currently investigating a report of connectivity issues in our Arizona data centre. Our Operations and Engineering teams are aware of this issue and working diligently to rectify the situation. We will provide further updates as they're made available.

UPDATE 14:20 PM EDT: Our Network Engineers have resolved this matter and connectivity is fully restored at this time.

7th June 2021

[COMPLETED] ssdman61 :: Scheduled Maintenance

Start Date: Monday, June 7, 2021

End Date: Monday, June 7, 2021

Time: 10:00 PM - 11:59 PM EDT

Services Affected:

ssdman61.a2hosting.com 

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

Update 10:00 PM EDT: The scheduled maintenance on the server has begun.

Update 10:20 PM EDT: Maintenance has been completed. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.