Incidents Reported.

Incidents

3rd July 2022

ssdemi2 Service Interruption

sg1-ts100 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

2nd July 2022

No Active Incidents Reported

1st July 2022

Scheduled Maintenance :: my.a2hosting.com

Start Date: Wednesday, July 6th, 2021

End Date: Wednesday, July 6th, 2021

Time: 6:00 AM - 10:00 AM EST

Services Affected:

my.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance https://my.a2hosting.com. The client portal will be unavailable during the maintenance period. 

30th June 2022

Scheduled Maintenance :: VPS Nodes

Start Date: Monday, July 4 - 12:00 AM Server Time (Sunday, July 3 - 12:00 PM EDT)

End Date:  Monday, July 4 - 1:00 AM Server Time (Sunday, July 3 - 1:00 PM EDT)

Services Affected:

sg1-vz7-tvm4 and sg1-vz7-vm11

Description: Our System Operations team will be performing scheduled maintenance on sg1-vz7-tvm4 and sg1-vz7-vm11. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

29th June 2022

[COMPLETED] Singapore Datacenter :: Scheduled Maintenance

Start Date: Thursday, June 30th, - 12:00 PM EDT (12:00 SGT)

End Date: Thursday, June 30th, - 3:00 PM EDT (15:00 SGT)

Description: Our Network Engineering team is performing network maintenance in our Singapore Datacenter. Users may experience a brief service interruption while routine maintenance is performed. We will provide updates as they're made available.

UPDATE: Maintenance has been completed. If you experience any issues with the service, please do not hesitate to contact our live support for assistance.

[COMPLETED] Netherlands Backup Power Scheduled Maintenance

Start Date: Tuesday, June 29, 2022

End Date: Wednesday, June 30, 2022

Time: 8:00 PM - 05:00 AM GMT (3:00 PM - 00:00 EDT)

Description: Our Datacenter team will perform maintenance in our Netherlands Datacenter. Users on designated hardware may experience a brief service interruption while routine maintenance is performed. We will provide updates as they're made available.

As of 3:00 PM EDT :: This maintenance is now in progress.

UPDATE : This Maintenance has been completed.

[COMPLETED] az1-ts102 :: Scheduled Maintenance

Start Date: Tuesday, June 29th, - 3:00 AM EDT (1:00 AM Server Time)

End Date: Tuesday, June 29th, - 6:00 AM EDT (4:00 AM Server Time)

Services Affected:

az1-ts102.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on az1-ts102.a2hosting.com. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE, June 28th, 3AM EDT: This maintenance has been moved to tomorrow, June 29th, same time, 3 AM - 6 AM EDT (1 AM - 4 AM Server Time)

UPDATE 2:40AM EDT (June, 29th): Our System Engineering team will begin the maintenance shortly. 

UPDATE 3:20AM EDT (June, 29th): This maintenance is now in progress. We will update you once this has been completed.

UPDATE 4:50AM EDT (June, 29th): Our System Engineering team is working on the final stage of the maintenance now. We will keep this thread updated as soon as we have new information.

UPDATE 5:15AM EDT (June, 29th): Maintenance has been completed at this time. Services are once again available and no further interruptions are planned. We appreciate your patience and understanding.

28th June 2022

[COMPLETED] Netherlands Backup Power Scheduled Maintenance

Start Date: Tuesday, June 28, 2022

End Date: Tuesday, June 29, 2022

Time: 8:00 PM - 05:00 AM GMT (3:00 PM - 00:00 EDT)

Description: Our Datacenter team will perform maintenance in our Netherlands Datacenter. Users on designated hardware may experience a brief service interruption while routine maintenance is performed. We will provide updates as they're made available.

As of 3 pm EDT :: This maintenance is now in progress.  We will update you once this has been completed.

As of 3:00 AM EDT (June 29) :: Maintenance has been completed. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

27th June 2022

No Active Incidents Reported