Roundcube, cPanel's built-in webmail service is currently experiencing a service interruption on some servers. Some users with email services on Shared, Reseller, and Turbo servers along with any cPanel-based VPS or Dedicated server will receive timeout errors while trying to login to the Webmail service. cPanel and our engineering teams are actively working on the resolution. We will provide updates in this thread as more details are made available.
UPDATE 11:30 EDT: At this moment cPanel and our Engineering teams are still working towards a resolution. We will provide updates as they become available. Thanks for your patience.
UPDATE 03/23/2023 4:00 PM EDT: At this moment cPanel and our Engineering teams are still working towards a resolution. We will provide updates as they become available.
UPDATE 03/23/2023 7:30 PM EDT: The issue is still ongoing, and we are still working towards a resolution. We will provide updates as they become available.
UPDATE 03/24/2023 1:00 PM EDT: cPanel and our Engineering teams continue working towards a resolution. We will provide updates as they become available. Thanks for your patience.
UPDATE 03/24/2023 10:30 PM EDT: Our Engineering Team and cPanel continue to work towards a resolution. We will provide updates once available. Thank you for your patience.
UPDATE 03/25/2023 9:30 PM EDT: We are still working towards a resolution for the Webmail issue. We will provide updates as they become available. We appreciate your patience.
