No Active Incidents Reported

Incidents

16th November 2018

No Active Incidents Reported

15th November 2018

[RESOLVED]ssdman77 :: Service Interruption

ssdman77.a2hosting.com is currently experiencing a service interruption. VPS servers hosted on this node will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 04:16pm: Server is back up and responding. Please feel free to reach out to our live support should you continue to encounter any issues.

14th November 2018

[RESOLVED]mi3-lr1.supercp.com :: Service Interruption

mi3-lr1.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 4:00 PM EST : Our System Operations team has resolved this issue and all services are online at this time.

13th November 2018

No Active Incidents Reported

12th November 2018

[RESOLVED]SG1-SS2 :: Service Interruption

Some customers have reported connectivity issues to SG1-SS2. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 03:00 AM Eastern: We are still seeing routing problems with the main IP address on the server, causing connectivity issues for some of the visitors. Our network administration team is investigating this.

Update 03:30 AM EST: We have confirmed the source of the routing issue with our network upstream and a fix is currently being implemented. We expect connections to work again shortly.

Update 04:00 AM Eastern: The routing issue has been fixed and the server is fully accessible for all visitors now.

[RESOLVED]mi3-lr1.supercp.com :: Service Interruption

mi3-lr1.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 8:40 AM EST : Our System Operations team have resolved this matter and all services are now online.

11th November 2018

[RESOLVED]Multiple servers :: Service Interruption

nlls3.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

We are updating this alert as the issue appears to be impacting multiple servers. A list of known servers is included but it may not be limited to those on the list. We will update with additional details as they become available.

nlls3

nlsrc4

UPDATE 11:08 PM Eastern :: We continue working to restore service to the above-listed servers. Thank you and if should have any further questions please let us know.

November 12th:

UPDATE 01:00 AM Eastern: The issue has been resolved and both servers are back online.

10th November 2018

nlss1 :: Service Interruption

nlss1.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 9:35 PM Eastern :: Service has been restored and sites are back online and operational. Please reach out to our live support if you continue to encounter any issues.

[RESOLVED]mi3-lr1 :: Service Interruption

mi3-lr1.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 6:15 PM Eastern :: Service has been restored and sites are back online and operational.

[RESOLVED] SSR23 :: Service Interruption

SSR23 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE As of 3PM This server is back up, please let us know if you are still having issues via phone, chat or in a ticket.