The system is experiencing issues

Past Incidents

4th March 2024

No incidents reported

3rd March 2024

No incidents reported

2nd March 2024

[RESOLVED] mi3-sr11 :: Service Interruption

mi3-sr11.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE 1:45 PM EST: Our System Operations team was able to resolve the issue. Services are available at this time.

[RESOLVED] mi3-tr104 :: Service Interruption

mi3-tr104.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE 3:07 AM EST: Our System Operations team was able to resolve the issue. Services are available at this time.

1st March 2024

Michigan DataCenter :: Scheduled Network Maintenance

Date: March 5th, 2024

Start Time (EST): 12:00 AM

End Time (EST): 5:00 AM

Description: Our System Operations team will be performing scheduled maintenance on the Michigan Datacenter. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

[RESOLVED] mi3-ls18 :: Service Interruption

mi3-ls18 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this issue. We will provide updates as more details are made available.

UPDATE 04:22 AM EST: Our System Operations team resolved this matter and all services are back online at this time.

[RESOLVED] mi3-ts110 :: Service Interruption

mi3-ts110 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this issue. We will provide updates as more details are made available.

UPDATE 02:36 AM EST: Our System Operations team resolved this matter and all services are back online at this time.

29th February 2024

[COMPLETED] Arizona Datacenter :: Scheduled Network Maintenance

Beginning: February 29 (Thursday), 2024 at 04:00 AM EST 

Ending: February 29 (Thursday), 2024 at 07:00 AM EST 

Description: Our System Operations team will be performing scheduled maintenance on the Arizona Datacenter. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 04:00 AM ET: The maintenance has started.

UPDATE 04:40 AM EST: The maintenance is completed.

[COMPLETED] Michigan DataCenter :: Scheduled Network Maintenance

Date: February 29th, 2024

Start Time (EST): 12:00AM

End Time (EST): 6:00AM

Description: Our System Operations team will be performing scheduled maintenance on the Michigan Datacenter. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 12:00 AM EST: The maintenance has started.

UPDATE 04:40 AM EST: The maintenance is completed.

28th February 2024

[RESOLVED]nl1-vz7-tvm10 :: Emergency Maintenance

Our System Operations team will be performing emergency maintenance on nl1-vz7-tvm10. Users hosted on this server may experience service degradation as a result. We will provide updates as more details are made available.

UPDATE 11:30AM EST: The maintenance has been completed.

27th February 2024

No incidents reported

26th February 2024

[RESOLVED] az1-tr102 :: Service Interruption

az1-tr102 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

8:39 PM EST: Issues on az1-tr102 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.