No Active Incidents Reported

Incidents

17th May 2021

[RESOLVED]nl1-sr10 :: Service Interruption

nl1-sr10.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 3:07 PM EDT: Our System Operations team resolved this matter and all services are back online at this time.

[RESOLVED]Multiple Datacenters :: 403 Forbidden Errors

Our System Operations team is investigating reports of 403 forbidden errors in multiple datacenters. Users receiving this error will experience service degradation as a result. We will provide updates as more details are made available.

UPDATE 3:05 PM EDT: Our System Operations team has resolved this matter. If you continue to experience issues please contact our Support Gurus for further assistance.

mi3-ls3 :: Scheduled Maintenance

Start Date: Thursday, May 20, 2021

End Date: Thursday, May 20, 2021

Time: 01:00 AM - 03:00 AM EDT

Services Affected:

mi3-ls3.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on this server. Users will experience brief service interruptions while the routine scheduled maintenance is performed.

16th May 2021

No Active Incidents Reported

15th May 2021

No Active Incidents Reported

14th May 2021

[RESOLVED] ssdman35 :: Scheduled Maintenance

Start Date: Friday, May 14, 2021

End Date: Friday, May 14, 2021

Time: 01:00 AM - 01:20 AM EDT

Services Affected:

ssdman35.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on this server. Users will experience brief service interruptions while the routine scheduled maintenance is performed.

Update 1:00AM EDT: Maintenance will begin shortly, updates will be provided when the maintenance is completed.

[RESOLVED] Update 1:20  AM EDT, scheduled maintenance is completed

13th May 2021

[RESOLVED]ssr11 :: Service Interruption

ssr11.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 2:42 PM EDT: Our System Operations team resolved this matter and all services are back online at this time.

[RESOLVED]Cloud VPS :: Service Interruption

Our Cloud VPS platform is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 2:00 PM EDT: Our System Operations team is working hard to restore service as quickly as possible. We will continue to provide further updates as they're made available.

UPDATE 3:10 PM EDT: Our System Operations team resolved this matter and all services are back online at this time.

12th May 2021

[RESOLVED] Amsterdam Data Center :: Connectivity Issues

We are currently investigating a network connectivity issue in our Amsterdam data center. Our Operations and Engineering teams are aware of this issue and working diligently to rectify the situation. Further updates will be provided as they become available.

Update 5:00 AM EDT: Our System Operations and Engineering teams have now completed their work to resolve this issue, if you are still experiencing any issues please do not hesitate in getting in touch.

11th May 2021

No Active Incidents Reported