No Active Incidents Reported

Incidents

27th February 2021

No Active Incidents Reported

26th February 2021

[RESOLVED]mi3-ts7 :: Service Interruption

mi3-ts7.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 2:19 PM EST: Our System Operations team has fixed this issue and all services are back online.

25th February 2021

[RESOLVED] mi3-ts2 :: Service Interruption

mi3-ts2 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 06:30PM EST: Issues on mi3-ts2 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[RESOLVED]az1-lr6 :: Service Interruption

az1-lr6.supercp.com is currently experiencing a service interruption. Sites hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 8:45 AM EST: Our System Operations team resolved the issue on hand and all services are back online at this time.

[RESOLVED]sg1-vz7-vu1 Singapore VPS Node :: Connectivity Issues

Our Operations team is currently investigating connectivity issues for the sg1-vz7-vu1 VPS Node in our Singapore data center, we will continue to update this post as we have further information or resolution.

UPDATE 8:53 AM EST: Our System Operations team resolved the issue on hand and all services are back online at this time.

[RESOLVED]sg1-lr5 :: Service Interruption

sg1-lr5.supercp.com is currently experiencing a service interruption. Sites hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 8:45 AM EST: Our System Operations team resolved the issue on hand and all services are back online at this time.

[RESOLVED]sgssdman23 :: Service Interruption

sgssdman23.a2hosting.com is currently experiencing a service interruption. Sites hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 8:53 AM EST: Our System Operations team resolved the issue on hand and all services are back online at this time.

[RESOLVED] Amsterdam Data Center :: Connectivity Issue

Our Operations/Engineering Department is looking into connectivity issues to our Amsterdam Data Center. We will update you with the progress on this issue.

We appreciate your patience in this matter.

[RESOLVED] 2/25/2021 4:40 EST - Our engineering department has corrected this issue and restored connectivity.

24th February 2021

Amsterdam Data Center :: Scheduled maintenance ::

Start Date: Wednesday, February 24, 2021

End Date: Wednesday, February 24, 2021

Time: 1-4 AM CEST  (6-9 PM EST)

Services Affected:

Amsterdam Data Center

Description: Our upstream provider will be performing scheduled maintenance in the Data Center. Users may experience brief service interruptions while the maintenance is performed.

Update: The Maintenance has begun in our Amsterdam Data Center

Update 3:28 AM CEST (8:28PM EST): The Maintenance has been completed in our Amsterdam Data Center. Please reach out to our support team should you encounter any issues.

[RESOLVED] src7 :: Scheduled Maintenance

Start Date: Saturday, February 27, 2021

End Date: Saturday, February 27, 2021

Time: 2:00 AM - 4:00 AM MST (February 27, 2021)

Services Affected:

src7.supercp.com

Description: Our System Operations team will be performing scheduled maintenance on this server. Users will experience brief service interruptions while the routine scheduled maintenance is performed.

23rd February 2021

[COMPLETED]sg1-vz7-vm1 :: Scheduled Maintenance

Start Date: Thursday, February 25, 2021

End Date: Thursday, February 25, 2021

Time: 8:00 AM - 11:59 AM EST (9:00 PM - 11:59 PM GMT+8)

Services Affected:

sg1-vz7-vm1.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on this server. Users will experience brief service interruptions while the routine scheduled maintenance is performed.

UPDATE 9:10 AM EST: Our System Operations team has completed the maintenance and all services are back online.

[COMPLETED]my.a2hosting.com :: Scheduled Maintenance

Start Date: Tuesday, February 23, 2021

End Date: Tuesday, February 23, 2021

Time: 6:00 AM - 12:00 PM EST (11:00 AM - 5:00 PM UTC)

Description: Our System Operations team will be performing routine scheduled maintenance on our customer portal. Customers will be unable to submit tickets through https://my.a2hosting.com while the maintenance is performed. Customers needing assistance can contact us directly through our live chat or telephone systems while the maintenance is being performed.

Update 5:55 AM EST: The maintenance will begin shortly. Further updates will be provided as they become available.

UPDATE 12:55 PM EST: The maintenance has been completed and our web development team will continue to monitor any functionality issues.

22nd February 2021

sg1-vz7-vm1 :: Scheduled maintenance

Start Date: Monday, February 22, 2021

End Date: Monday, February 22, 2021

Time: 8:00 AM - 12:00 AM EST (9:00 PM - 1:00 AM GMT+8)

Services Affected:

sg1-vz7-vm1.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on this server. Users will experience brief service interruptions while the routine scheduled maintenance is performed.

21st February 2021

No Active Incidents Reported