Incidents Reported.

Incidents

18th August 2019

a2ss32 :: Service Interruption

a2ss32 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

[RESOLVED] SGSS4 :: MySQL Interruption

SGSS4 is currently experiencing an issue with MySQL service. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 2:32 PM EDT: Our System Operations team has resolved this matter and all services are back online.

[RESOLVED] mi3-sr18 :: MySQL Interruption

mi3-sr18.supercp.com is currently experiencing an issue with MySQL service. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 10:48 AM EDT: Our System Operations team has resolved this matter and all services are back online.

[RESOLVED] MI3-SS31 :: Service Interruption

MI3-SS31 :: is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE :: 10:02 AM EDT Issues on MI3-SS31 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

[RESOLVED] NL1-SR4 :: Service Interruption

NL1-SR4 :: is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 9:22 AM EDT:  Issues on NL1-LR4 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

17th August 2019

[RESOLVED]a2ss26 :: MySQL Connectivity

We are currently aware of an issue with connectivity to MySQL on a2ss26.a2hosting.com. Users hosted on that server will experience service degradation as a result. We will provide additional updates as they become available.

UPDATE 8:26 PM Eastern :: The issue with MySQL has been corrected and service is back to normal.

[RESOLVED] MI3-SS31 :: Service Interruption

MI3-SS31 :: is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE :: 3:25 PM EDT Issues on MI3-SS31 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

[RESOLVED] MI3-SR5 :: Service Interruption

MI3-SR5 :: is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE :: 3:04 PM EDT Issues on MI3-SR5 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

[RESOLVED] nlsrc4 :: Service Interruption

nlsrc4 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 04:30 EDT:  Issues on nlsrc4  have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

UPDATE 09:35 AM EDT :: nlsrc4 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 10:50 EDT:  Issues on nlsrc4  have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

16th August 2019

[RESOLVED] az1-wts1 :: Service Interruption

az1-wts1.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 18:47 PM EDT:  Issues on az1-wts1 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

[RESOLVED] a2ls19 :: Service Interruption

a2ls19 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 06:40PM EDT:  Issues on a2ls19 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

15th August 2019

[RESOLVED] Arizona DC :: Service Interruption

Some servers in our Arizona Data center are currently experiencing intermittent network interruption. Users hosted on these servers will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 18:45PM EDT:   This has been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

[RESOLVED]MySQL issues - multiple servers

We are currently experiencing MySQL service interruptions across multiple shared and reseller servers. Users affected by this will experience intermediate issues with the MySQL service. Our System Operations team is working on this and fixing each server that we see the issue on.

UPDATE 9:10 AM EDT: Our System Operations team has corrected this issue and MySQL is online on all servers at this time.

14th August 2019

[RESOLVED] NL1-SS12 :: MySQL Interruption

NL1-SS12 is currently experiencing an issue with MySQL service. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 3:23PM EDT: Our System Operations team has resolved this matter and all services are back online.

[RESOLVED]az1-ss17 :: Service Interruption

az1-ss17.supercp.com is currently experiencing an issue with MySQL service. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 12:26 PM EDT: Our System Operations team has resolved this issue and all services are back online.

 

[RESOLVED] SSDMAN80 :: Service Interruption

SSDMAN80 :: is currently experiencing a service interruption. VPS servers hosted on this node will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 9:40 AM EDT: Our System Operations team has resolved this issue and all VPS servers are back online.

13th August 2019

[RESOLVED]az1-wts1 :: Service Interruption

az1-wts1.a2hosting.com is currently experiencing a service interruption. The server is undergoing emergency maintenance and a reboot. We will update the post with more information as we progress. 

UPDATE 8:14 PM Eastern: This issue has been resolved and the server is online. Should you experience any issues please contact our support team.

[RESOLVED]mi3-sr18 :: MySQL Interruption

mi3-sr18.supercp.com is currently experiencing an issue with MySQL service. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 11:00 AM EDT: Our System Operations team has resolved this matter and all services are back online.

12th August 2019

[RESOLVED]mi3-ls12 :: MySQL Interruption

mi3-ls12.a2hosting.com is currently experiencing an issue with MySQL service. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 1:06 PM Eastern:: The MySQL service has been restored and all services are back online at this time.

 

[RESOLVED] NL1-SR4 :: Service Interruption

NL1-SR4 :: is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 1:55 PM EDT:  Issues on NL1-LR4 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

[RESOLVED]ssdman16 :: Service Interruption

ssdman16.a2hosting.com is currently experiencing a service interruption. VPS servers hosted on this node will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 10:53 AM EDT: Our System Operations team has resolved this issue and all VPS servers are back online.