Incidents Reported.

Incidents

21st May 2018

nl1-ss2 Service Interruption

nl1-ss2.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 2:30 Am EDT: The server has been rebooted and it's back online now

Update 5:00 AM EDT: We have noticed some additional file system errors on the server and our system engineers are looking into it.

Update 6:00 AM EDT: We have brought the server down for a FSCK. We will update this post once the server is back online.

Update 7:00 AM EDT: Our system engineers are still running fsck on the server

20th May 2018

[RESOLVED]mi3-lr2.supercp.com :: Service Interruption

mi3-lr2.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 10:45PM EDT - Our Engineers are still working on it. We will provide updates here as more information becomes available

Update 11:42PM EDT - Our Engineers are still working on it. We will provide updates here as more information becomes available

We are glad to report that service is restored to mi3-lr2.supercp.com

mi3-ss6.a2hosting.com :: Service Interruption

mi3-ss6.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 02:55AM EDT - Services are once again available. We will continue to monitor for any issues

19th May 2018

[RESOLVED]a2ss8.a2hosting.com :: Service Interruption

a2ss8.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 17:17PM Eastern :: We are happy to report that a2ss8.a2hosting.com is back online.

NLSSDMAN1 :: Service Interruption

The VPS Node NLSSDMAN1 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 17:45 Eastern :: Our Systems Operations team continues to work on the issue and updates will be posted as they become available.

Update 19:15 Eastern :: Our Systems Operations team continues to work on the issue and updates will be posted as they become available.

Update 19:54 Eastern :: Our Systems Operations team continues to work on the issue and updates will be posted as they become available.

Update 20:14 Eastent :: We are glad to report that the services to the VPS on nlssdman1 has been restored.

18th May 2018

NLSSDMAN1 :: Service Interruption

The VPS Node NLSSDMAN1 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 22:45 EDT: NLSSDMAN1 is still offline. Engineers are working to restore service as quickly as possible.

Update 19 May 2018 01:45 EDT: NLSSDMAN1 is online. We will continue to monitor the service for any issues.

mi3-ls1.a2hosting.com :: Service Interruption

mi3-ls1.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

nl1-ss2 :: Scheduled Maintenance

Our Systems operations team will be performing scheduled maintenance on the server nl1-ss2.a2hosting.com. All services will be unavailable during the maintenance.

Update 12:20AM EST - The maintenance has been completed and services are available.

nl1-ss2.a2hosting.com :: Service Interruption

nl1-ss2.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 10:58 AM Eastern :: Services are now back online and operational. We will continue to monitor the server for stability.

mi3-wss4.a2hosting.com scheduled maintenance

Start Time: 20 May 2018 01:00 AM EDT

Estimated End Time: 20 May 2018 4:00 AM EDT

Services Affected: Server

Description: Our Systems operations team will be performing a chkdsk on the server mi3-wss4.a2hosting.com

Services will be unavailable during this maintenance.

17th May 2018

wwwls3 :: Intermittent MySQL Connectivity

wwwls3.a2hosting.com is currently experiencing intermittent connectivity interruptions with MySQL. Users will experience service degradation as a result. Our team is working on fixing this and we will post further updates as more information becomes available.

Update 3:15PM EDT :: Our Engineers are still further investigating this matter. We will provide updates as quickly as possible.

Update 6:15PM EDT :: We're still working on stabilizing A2LS3's MySQL service. Thank you for your patience.

Update 7:30PM EDT :: MySQL is currently online. Some sites hosted on A2LS3 may still be experiencing issues, however. Our Engineers are still working to resolve issues fully.

Update 9:00PM EDT :: Engineers are still working to stablize MySQL for all users.

Update 10:00PM EDT :: Engineers are still working to stablize MySQL for all users.

Update 11:00PM EDT :: Our Engineering team is still working on restoring MySQL for all users.

Update 12:00AM EDT :: Our Engineering team is still working on restoring MySQL service. We appreciate your continued patience and understanding in this matter.

Update May 18th 01:00 AM EDT: Our engineers are still working on restoring the MySQL service.

Update May 18th 02:00 AM EDT: The server is still being worked on and the MySQL service is being restored. Thank you for the patience during this issue.

Update May 18th 03:00 AM EDT: Our Engineering team is still working on restoring MySQL for all users.

Update May 18th 04:00 AM EDT: We have finished exporting databases and our system engineers are now working on restoring the service.

Update May 18th 05:00 AM EDT: The system engineering team is still working on this.

Update May 18th 06:00 AM EDT: The service restore is still running.

Update May 18th 07:00 AM EDT: The restore is still going on. Unfortunately, we do not have any additional details at the moment.

Update May 18th 10:10 AM EDT: The restore is now complete. MySQL services are back online and fully operational. If you're still experiencing issues please contact our support team for further assistance.

[RESOLVED]nl1-sr1.supercp.com Service interruption

nl1-sr1.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 5:50 AM EDT: The server is back online

16th May 2018

[RESOLVED] A2LS3 :: Service Interruption

A2LS3 is currently experiencing MySQL difficulties. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 19:00 EDT Services have been stabilized and A2LS3 is online at full capacity.

az1-lr2.supercp.com :: Service Interruption

az1-lr2.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 11:29 AM Eastern :: Services are now back online and we will continue to monitor the server for stability.

nl1-ss1.a2hosting.com :: Service Interruption

nl1-ss1.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 10:45 AM Eastern :: Our Engineers have implemented a fix and will continue to monitor the server for stability.

[RESOLVED]nlssr1 :: Service interruption

nlssr1.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 06:10 AM EDT: The server is back online.

15th May 2018

[RESOLVED]SGSSR1 :: Service Interruption

SGSSR1 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 01:20 AM EDT: The server is still being worked on by our system administrators.

Update 01:40 AM EDT: The server is back online now.

[RESOLVED] wwwls3.a2hosting.com :: MySQL Interruption

wwwls3.a2hosting.com is currently experiencing an interruption with MySQL. Users will experience service degradation as a result. Our team is working on fixing this and we will post further updates as more information becomes available.

Update 15:30 EDT : MySQL services are now back online and operational. We will continue to monitor the server for stability.

Update 16:45 EDT : MySQL is experiencing further issues. Our engineering team is looking into the matter.

Update 17:05 EDT : MySQL is back online and working correctly.

nl1-lr1 :: Service Interruption

nl1-lr1.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 11:02 AM Eastern :: Services are now back up and operational. We will continue to monitor the server for stability.

mi3-ss19 :: Service Interruption

mi3-ss19.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 9:21AM Eastern :: Services are now back online and we will continue to monitor the server for stability.

[RESOLVED]mi3-ss6.a2hosting.com service inter

mi3-ss6.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 6:10 AM EDT: The server and all services are back online.

14th May 2018

[RESOLVED] SSR19 :: Service Interruption

SSR19 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 23:05 EDT We are glad to report that SSR19 is back online.