A2 Hosting Status

Past Incidents

2nd September 2022

[RESOLVED]mi3-ts13 :: Scheduled Maintenance

Start Date: Sunday, September 4, 2022

Time: 01:00 AM EDT - 05:00 AM EDT

Services Affected:

mi3-ts13.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on mi3-ts13.a2hosting.com. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 12:55AM EDT: Our System Operations team has started the maintenance. Further updates will be provided as they become available.

UPDATE 1:20AM EDT: The maintenance is still in progress. We appreciate your continued patience and understanding.

UPDATE 1:45AM EDT: Our System Operations team is still working to complete the maintenance. We will provide updates as they are available.

UPDATE 2:25AM EDT: The maintenance continues to be performed. We will provide additional updates as they become available.

UPDATE 3:15AM EDT: We appreciate your continued patience and understanding. The maintenance is still being performed by our System Operations team. We will have further updates.

UPDATE 4:25AM EDT: Our System Operations team is still working to complete the maintenance. Further updates will be provided.

UPDATE 5:00AM EDT: Our System Operations team is still working to complete the maintenance, which is taking longer than scheduled. We appreciate your continued patience and understanding.

UPDATE 6:30AM EDT: The maintenance has been completed. Services are available. Thank you for your patience and understanding.

[RESOLVED] mi3-ss50 :: Service Interruption

mi3-ss50 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this issue. We will provide updates as more details are made available.

UPDATE 05:30 AM EDT: This issue has now been resolved, please let us know if you are still experiencing any issues via ticket, chat or phone.

1st September 2022

[COMPLETED] mi3-ss17 :: Scheduled Maintenance

Start Date: Thursday, September 1, 2022

Time: 11:00 PM EDT

Services Affected:

mi3-ss17.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on mi3-ss17.a2hosting.com. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 11:00 PM EDT: Our Engineers have started the maintenance. We will provide updates as more information becomes available. We sincerely appreciate your patience and understanding in the meanwhile.

UPDATE 11:08 PM EDT: Maintenance has been completed. If you experience any issues with the service, please do not hesitate to contact our live support for assistance.

[RESOLVED]mi3-ts14 :: Scheduled Maintenance

Start Date: Tuesday, September 6, 2022

Time: 03:00 AM EDT

Services Affected:

mi3-ts14.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on mi3-ts14.a2hosting.com. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 3:00AM EDT: Our Engineers have started the maintenance. We will post updates as we make progress. We sincerely appreciate your patience and understanding in the meanwhile.

UPDATE 3:15AM EDT: Our Engineers have completed the maintenance. Services are available.

[RESOLVED]mi3-ts10 :: Scheduled Maintenance

Start Date: Tuesday, September 6, 2022

Time: 03:00 AM EDT

Services Affected:

mi3-ts10.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on mi3-ts10.a2hosting.com. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 3:00AM EDT: Our Engineers have started the maintenance. We will post updates as we make progress. We sincerely appreciate your patience and understanding in the meanwhile.

UPDATE 3:15AM EDT: Our Engineers have completed the maintenance. Services are available.

[RESOLVED]az1-ts7 :: Scheduled Maintenance

Start Date: Tuesday, September 6, 2022

Time: 03:00 AM EDT

Services Affected:

az1-ts7.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on az1-ts7.a2hosting.com. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 3:00AM EDT: Our Engineers have started the maintenance. We will post updates as we make progress. We sincerely appreciate your patience and understanding in the meanwhile.

UPDATE 3:10AM EDT: Our Engineers have completed the maintenance. Services are available.

[COMPLETED] nl1-ts9 :: Scheduled Maintenance

Start Date: Monday, September 5, 2022

Time: 11:00 PM EDT

Services Affected:

nl1-ts9.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on nl1-ts9.a2hosting.com. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE: Our Engineers will start the maintenance as per schedule. We sincerely appreciate your patience and understanding in the meanwhile.

UPDATE 11:40 PM EDT: Maintenance has been completed. If you experience any issues with the service, please do not hesitate to contact our live support for assistance.

[COMPLETED] nl1-ts8 :: Scheduled Maintenance

Start Date: Monday, September 5, 2022

Time: 11:00 PM EDT

Services Affected:

nl1-ts8.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on nl1-ts8.a2hosting.com. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE: Our Engineers will start the maintenance as per schedule. We sincerely appreciate your patience and understanding in the meanwhile.

UPDATE 11:10 PM EDT: Maintenance has been completed. If you experience any issues with the service, please do not hesitate to contact our live support for assistance.

[COMPLETED] nl1-ts7 :: Scheduled Maintenance

Start Date: Monday, September 5, 2022

Time: 11:00 PM EDT

Services Affected:

nl1-ts7.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on nl1-ts7.a2hosting.com. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE: Our Engineers will start the maintenance as per schedule. We sincerely appreciate your patience and understanding in the meanwhile.

UPDATE 11:10 PM EDT: Maintenance has been completed. If you experience any issues with the service, please do not hesitate to contact our live support for assistance.

[COMPLETED] nl1-ts6 :: Scheduled Maintenance

Start Date: Monday, September 5, 2022

Time: 11:00 PM EDT

Services Affected:

nl1-ts6.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on nl1-ts6.a2hosting.com. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE: Our Engineers will start the maintenance as per schedule. We sincerely appreciate your patience and understanding in the meanwhile.

UPDATE 11:10 PM EDT: Maintenance has been completed. If you experience any issues with the service, please do not hesitate to contact our live support for assistance.

[COMPLETED] nl1-ts5 :: Scheduled Maintenance

Start Date: Monday, September 5, 2022

Time: 11:00 PM EDT

Services Affected:

nl1-ts5.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on nl1-ts5.a2hosting.com. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE: Our Engineers will start the maintenance as per schedule. We sincerely appreciate your patience and understanding in the meanwhile.

UPDATE 11:10 PM EDT: Maintenance has been completed. If you experience any issues with the service, please do not hesitate to contact our live support for assistance.

[RESOLVED] sg1-ts6 :: Scheduled Maintenance

Start Date: Monday, September 5, 2022

Time: 01:00 PM EDT

Services Affected:

sg1-ts6.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on sg1-ts6.a2hosting.com. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 01:00 PM EDT: Our Engineers have started the maintenance. We will post updates as we make progress.

UPDATE 01:04 PM EDT: The maintenance has been completed.

[RESOLVED] Michigan Datacenter :: Scheduled Maintenance

Start Date: Thursday, September 1st, 2022

End Date: Thursday, September 1st, 2022

Time: 12:00 AM - 4:00 AM EST

Description: Our System Engineering team is performing server maintenance in our Michigan Datacenter. Users may experience a brief service interruption while routine maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 12:05AM EDT: Our Engineers have started the maintenance. We will post updates as we make progress. We sincerely appreciate your patience and understanding in the meanwhile.

UPDATE 04:00 AM EDT: The maintenance has been completed.

31st August 2022

[RESolved] az1-ts9:: Service Interruption

az1-ts9 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this issue. We will provide updates as more details are made available.

UPDATE 9:51 AM EDT: This issue has now been resolved, please let us know if you are still experiencing any issues via ticket, chat or phone.

[Resolved] mi3-ts15:: Service Interruption

mi3-ts15 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this issue. We will provide updates as more details are made available.

UPDATE 9:51 AM EDT: This issue has now been resolved, please let us know if you are still experiencing any issues via ticket, chat or phone.

[Resolved] sg1-ts7:: Service Interruption

sg1-ts7 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this issue. We will provide updates as more details are made available.

UPDATE 9:51 AM EDT: This issue has now been resolved, please let us know if you are still experiencing any issues via ticket, chat or phone.

[Resolved] mi3-ts9:: Service Interruption

sg1-ts5 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this issue. We will provide updates as more details are made available.

UPDATE 9:51 AM EDT: This issue has now been resolved, please let us know if you are still experiencing any issues via ticket, chat or phone.

[Resolved]sg1-ts5:: Service Interruption

UPDATE 9:51 AM EDT: This issue has now been resolved, please let us know if you are still experiencing any issues via ticket, chat or phone.

[RESOLVED] Arizona Datacenter :: Service Interruption

We are aware of some of our clients experiencing intermittent service interruption in our Arizona Datacenter. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 1:30AM EDT: Our System Engineers are still working to resolve the intermittent service interruptions in our Arizona Data Center. Further updates will be provided as they become available.

UPDATE 2:15AM EDT: Our System Engineers have implemented a fix to prevent further intermittent interruptions. Services will continue to be monitored for any issues.

30th August 2022

[RESOLVED] az1-ts101 :: MySQL Interruption

az1-t101 is currently experiencing MySQL Server issues. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 6:10 PM EDT: Issues on az1-ts101 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

29th August 2022

[RESOLVED]Michigan Datacenter :: Scheduled Maintenance

Start Date: Wednesday, August 31st, 2022

End Date: Wednesday, August 31st, 2022

Time: 12:00 AM - 4:00 AM EST

UPDATE 12:00AM EDT: Our Engineers have started the maintenance. We will post updates as we make progress. We sincerely appreciate your patience and understanding in the meanwhile.

UPDATE 3:00AM EDT: Our Engineers are still performing maintenance in our Michigan data center. Further updates will be provided.

UPDATE 4:00AM EDT: The maintenance has been completed at this time. Thank you for your patience.

[RESOLVED]mi3-ss54 :: Scheduled maintenance

Start Date: August 30 (Tuesday)

Time: 01:00 AM EDT

Services Affected:

mi3-ss54.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on mi3-ss54.a2hosting.com. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 1:00AM EDT: Our System Operations will begin the maintenance shortly. We will post updates as we make progress. We sincerely appreciate your patience and understanding in the meanwhile.

UPDATE 1:35AM EDT: Our System Operations team has completed the maintenance. mi3-ss54.a2hosting.com is online and services are available.

[RESOLVED] ssr14 :: Service Interruption

ssr14.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this issue. We will provide updates as more details are made available.

UPDATE 3:55 AM EDT: This issue has now been resolved, please let us know if you are still experiencing any issues via ticket, chat or phone.

[RESOLVED]Michigan Datacenter :: Scheduled Maintenance

Start Date: Tuesday, August 30th, 2022

End Date: Tuesday, August 30th, 2022

Time: 12:00 AM - 4:00 AM EST

UPDATE 12:00AM EDT: Our Engineers have started the maintenance. We will post updates as we make progress. We sincerely appreciate your patience and understanding in the meanwhile.

UPDATE 3:35AM EDT: Our System Engineers have completed the maintenance at this time.

28th August 2022

Michigan Data Center Various Servers

mi3-lr1, mi3-sr7, mi3-ss15, mi3-ss18, mi3-sr9, mi3-lr2 mi3-sr10 are currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 4:30PM EST: The issue affecting the listed servers has now been resolved. Please reach out to our support team should you encounter any further issues.

27th August 2022

[RESOLVED]Michigan/Arizona Datacenter Maintenance

Start Date: Sunday, August 27th, 2022

End Date: Sunday, August 27th, 2022

Time: 12:00 AM EDT

Description: Our System Engineering team is performing server maintenance in our Michigan & Arizona Datacenters. Users may experience a brief service interruption while routine maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 1:30 AM EDT: The maintenance is still in progress at this time. Further updates will be provided as they are available.

UPDATE 3:30AM EDT: The maintenance has been completed at this time. All services are available.

[RESOLVED]ssdman22 :: Scheduled Maintenance

Start Date: August 27th (Saturday)

Time: 1:00 AM EDT - 05:00 AM EDT

Services Affected:

ssdman22.a2hositng.com

Description: Our System Operations team will be performing scheduled maintenance on the VPS node ssdman22.a2hositng.com. VPS users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 1:00AM EDT: Our Engineers have started the maintenance. We will post updates as we make progress. We sincerely appreciate your patience and understanding in the meanwhile.

UPDATE 1:20AM EDT: Maintenance has been completed at this time. Services are once again available.