Past Incidents

mi3-vz7-vm3 is currently experiencing a service interruption. VPS hosted on this node will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 12:09 AM EDT: Our System Operations team resolved this matter and all services are back online at this time.

Servers within our Singapore data centre are currently experiencing a service interruption. Users hosted within the Singapore data centre will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 10:40PM EDT: Our System Operations team continues to work toward resolving the interruption. We will provide updates as they're made available.

UPDATE 12:15AM EDT: Our Engineers are still working on this issue and monitoring the service. We will update the thread once more information is available in this regard. 

UPDATE 12:16AM EDT: Issues affecting the Singapore data centre have been resolved. Please do not hesitate to reach out to our support team should you encounter any issues.

mi3-sr3 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 9:00 PM EDT: Issues on server have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

Start Date: August 4th (Thursday)

Time: 01:00 AM EDT (01:00 AM Server Time)

Services Affected:

mi3-sr100.supercp.com

Description: Our System Operations team will be performing scheduled maintenance on mi3-sr100.supercp.com. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 1:00AM EDT: The scheduled maintenance has begun. We will provide additional updates as they become available.

UPDATE 1:20AM EDT: Maintenance has been completed. If you experience any issues with the service, please do not hesitate to contact our live support for assistance.

sg1-ts103 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 3:41PM EDT: The issues affecting the service have been resolved at this time. Please reach out to our Support team if you are still experiencing issues.