Past Incidents

sg1-ts101 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 7:10 PM EDT: Our Engineers are still working on the server. We will post an update once more information is available in this regard.

UPDATE 7:22 PM EDT: Issues on sg1-ts101 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

sg1-ts100 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 9:05PM EDT: Our Engineers are still working on this. We will post an update as more information becomes available in this regard.

UPDATE 10:00PM EDT: Our Engineers are continuing to work on the server. We will update this thread with more information as it becomes available. We sincerely apologize for the inconvenience and appreciate your patience in the meanwhile.

UPDATE 10:55PM EDT: Our Team is still working on restoring services. We will post updates as more information becomes available in this regard.

UPDATE 11:55PM EDT: Our Engineers are still working on this. We will post an update as more information becomes available in this regard.

UPDATE 01:05AM EDT: Our Engineers are still working on the server. We will keep you updated here. We sincerely appreciate your patience and understanding in the meanwhile.

UPDATE 02:40AM EDT: Our Engineers are actively working on the problem to get this resolved as soon as possible. We will update this thread as more information becomes available.

UPDATE 04:30AM EDT: Our Engineering team is still working hard on the resolution. We appreciate your understanding and patience! We'll keep this thread updated as the new information becomes available. 

UPDATE 07:30AM EDT: Our Team is still working on the server. We will post updates as more information becomes available.

UPDATE 10:52AM EDT: Our Engineering team is still working hard on the resolution. We appreciate your understanding and patience! We'll keep this thread updated as the new information becomes available. 

UPDATE 02:15PM EDT: Our Team is still working on the server. We will post updates as more information becomes available.

UPDATE 06:00PM EDT: Our Engineers are actively working on the problem to get this resolved as soon as possible. We will update this thread as more information becomes available.

UPDATE 09:40 PM EDT: Our Team is still working on the server. We will post updates as more information becomes available.

UPDATE 11:40 PM EDT: Our Engineers are still working on the server. We will post updates as more information becomes available.

UPDATE 01:50AM EDT: As part of the resolution process, our Engineers are running the database service maintenance on the server. Users may notice database-related errors in the meantime. We do appreciate your patience.and we will keep you updated in this thread.

UPDATE 04:10AM EDT: The maintenance has been completed. The service is up and operational again. If you are facing any issues, please, reach out to our Live  support.

Start Date: Tuesday, June 22, 2022

End Date: Tuesday, June 23, 2022

Time: 8:00 PM - 05:00 AM GMT (3:00 PM - 00:00 EDT)

Description: Our Datacenter team will perform maintenance in our Netherlands Datacenter. Users on designated hardware may experience a brief service interruption while routine maintenance is performed. We will provide updates as they're made available.

As of 3 pm EDT:: This maintenance is now in progress, we will provide updates when this is completed.

As of 3:49 PM EDT:: We have identified 4 servers affected by this maintenance ( nlls6, nlssdman8, nlssr3 and nlsrc3 )  We will provide updates once these servers are back online.

As of 4:57 PM EDT: The identified servers (nlls6, nlssdman8, nlssr3 and nlsrc3) affected by the maintenance are back online

As of 12:00 AM EDT: Maintenance has been completed. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

ssdman76 is currently experiencing a service interruption. VPS hosted on this hardware will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 1:55AM EDT: Issues on ssdman75 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

We are currently experiencing a service interruption on multiple hosts and may not be able to reply immediately. There is a major issue with Cloudflare's service.  Cloudflare is investigating wide-spread issues with their services and/or network. Please refer to https://www.cloudflarestatus.com/ for more details and further updates. Thank you for understanding!

UPDATE 3:30 AM EDT: Cloudflare implemented the fix and they are monitoring the results. We will continue to monitor the situation too and reopen the notice if the issue occurs again.

mi3-ts7.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 10:30 PM EDT: Our Engineers have resolved this matter and all services are back online at this time.